Deficient Claims. Prior to rejection of a Claim Form, the Settlement Administrator shall communicate with the Claimant in an effort to remedy curable deficiencies in the Claim Form submitted, except in instances where (i) the Claim is untimely, or (ii) the Claimant does not appear on the Class List.
Deficient Claims. Any Settlement Class Member whose claim is deemed deficient will receive from the Claims Administrator by email, within thirty (30) days of the determination that the claim is deficient, a written explanation stating the reason(s) the claim was deemed deficient, including steps the Settlement Class Member can take to cure the deficiency, if possible. The Settlement Class Member receiving such notice will be allowed thirty (30) days from emailing to cure the deficiency, if possible. If the Settlement Class Member does not provide the materials identified in the Claims Administrator’s email, or fails to respond to the Claims Administrator’s email, the Claims Administrator will issue a Notice of Claim Denial, which will be subject to the meet-and-confer process described in Paragraph 3(C)(vii) above.
Deficient Claims. The Settlement Administrator is authorized to contact any claimants who submitted deficient Claim Forms to request that they cure any deficiency by the Claims Deadline.
Deficient Claims. To the extent the Settlement Administrator determines a claim seeking reimbursement pursuant to Paragraphs 3, 4, and 5, above, is deficient in whole or part, within a reasonable time of making such a determination, the Settlement Administrator shall notify the Settlement Class Member of the deficiencies and give the Settlement Class Member twenty- one (21) days to cure the deficiencies. Such notifications shall be sent via e-mail, unless the claimant did not provide an e-mail address, in which case such notifications shall be sent via U.S. mail. If the Settlement Class Member attempts to cure the deficiencies but, at the sole discretion and authority of the Settlement Administrator, fails to do so, the Settlement Administrator shall notify the Settlement Class Member of that determination within ten (10) days of the determination. All such determinations of disputed claims by the Settlement Administrator are final, subject to the dispute provisions in Paragraph 8, below.
Deficient Claims. Prior to rejection of a Claim Form, the Settlement Administrator shall communicate with the Claimant in an effort to remedy curable deficiencies in the Claim Form submitted, except in instances where the Claim is untimely, clearly fraudulent (e.g., a Claim submitted by “Xxxx Xxx”), or clearly uncurable (e.g., the Claim Form relates to something other than StubHub ticket purchases during the Class Period). Untimely and clearly fraudulent or uncurable Claims shall be rejected without cure attempt.
Deficient Claims. In the event that the Claims Administrator determines that some or all of a claim is deficient, the Claims Administrator shall respond to the Class Member with a written or electronic notice of deficient claim, explaining the deficiency. Notices of deficient claims shall (i) be written or electronic, in plain, easily understandable English, (ii) explain the reason for the deficiency(ies), (iii) explain what type of documentation or other proof, if any, can cure the deficiency(ies), (iv) explain the available procedures for submitting documents or other proof to supplement or cure the deficiencies, and (v) advise the Class Member that he or she must provide information sufficient to cure the identified deficiencies within seven days. Class Members who timely cure the deficiency shall be deemed to have submitted a Valid Claim Form. The Claims Administrator shall adjudicate claims and issue notices of deficient claims on a rolling basis.
