Firmware and Software Updates. For clarification, the license rights granted under Section 2.1 include rights to provide firmware and software updates to Devices constituting Licensed Products. However, no rights or licenses to Sell or otherwise distribute firmware or software updates to any other Devices are granted under this Agreement.
Firmware and Software Updates. For equipment covered by a hardware service agreement, device firmware updates will be installed as available/as needed at no charge to the customer. Color Calibration is available on many color copiers/printers, and is a user feature that can be performed by the customer as needed. At installation, G-I Office Technologies will provide operator training in the use of this feature. Following installation, the client is encouraged to implement a regular schedule for device Hard Drive back-up as trained upon installation. I understand this Scope of Services and have indicated my desired level of implementation support (1, 2, or 3 above). IS Manager Name (Required)* (Print) Date (Sign) G-I Office Technologies IT Specialist Acceptance of Scope of Services and Confidentiality Agreement Name/Title Signature Date: * If current I-S support is outsourced (i.e., not full-time staff at this client) then Signature of Authorized Corporate Officer is required. Valued Client: 000 Xxxxx Xxx. Madison, WI 53714 (000)000-0000 Customer Initials I agree that G-I Office Technologies IT / Integration / Installation Services personnel have completed all work outlined within the Scope of Services to my satisfaction. I agree that G-I Office Technologies IT / Integration / Installation Services personnel have completed all work outlined within the Scope of Services to my satisfaction with the exception(s) listed below.
Firmware and Software Updates. Timely updates of Meraki firmware and software to ensure that your devices are running on the latest features and security patches. • Scheduled maintenance to minimize downtime during updates. • Incident Response and Resolution: • 24/7 monitoring and rapid response to network incidents. • Troubleshooting and resolution of issues to minimize impact on your operations.
Firmware and Software Updates. Supplier shall provide to Customer (or its successors, assigns and the System Owners of any such Products) any updates to the software or firmware incorporated into the Products sold to Customer under this First Restated Agreement for no charge, and Supplier further agrees to install any such updates to the Products onsite at the then location of such Products (e.g., whether at the Project Site for deployed Products, onsite at a Customer-specified location for those yet to be deployed, etc.), provided that the Products are still covered by the LCW, in each case at Supplier’s cost and subject to Supplier’s policies attached hereto as Exhibit [X]. If remote access is not provided or allowed by Customer, and Supplier is prevented from installing any updates in a timely manner (prior to which Supplier notified Customer of such limitations to access and provided reasonable time for Customer correction), the LCW may be deemed void at Supplier’s discretion.
