For Senders. These terms and conditions (“Terms”) apply to and regulate your use of wallet’s transfer service or Remittance Services (“Transfer Amount Service”). The Transfer Amount Service allows you to request (“Transaction Request”), using the transfer function in your wallet account (“Account”), that we carry out a transaction (“Transfer Amount Transaction”) to transfer an amount or if applicable FAST Transfer an amount as specified by you (“Transfer Amount”) from your Wallet or account to your designated recipient (“Recipient”).
A. To use the Transfer Amount Service, you will need to:
(i) have a valid and active Wallet or account; and
(ii) have verified your identity (“KYC”) by us.
B. If you wish to carry out a transfer amount transaction, you must submit a Transaction Request to initiate such Transfer Amount Transaction. When submitting a transaction request, you shall provide such information as may be requested by us (including the Recipient’s contact details); and
C. You are responsible for ensuring, and you warrant, the truthfulness, accuracy and completeness of all information provided in respect of such transaction request, including but not limited to the Recipient’s contact details.
D. Once a transaction request has been credited into the Recipient’s account, you will not be able to withdraw, cancel or make any changes to such Transaction Request.
E. We shall be entitled, at our absolute discretion, to reject or refuse to accept or process or to cancel any Transaction Request or Transfer Amount Transaction and shall not be required to give any reason for the same.
F. Following the acceptance by us of a Transaction Request, the Recipient will, depending on the contact details provided by you, be notified by email, or through SMS, that you have transferred the credit to the Recipient’s account.
G. We may, in our absolute discretion, alter any limit or impose additional limits on the Transfer Amount(s) that may be transferred by you, whether on a per transaction basis or an aggregated basis, without prior notice to you.
H. You acknowledge and agree that you are responsible for providing the correct Recipient’s contact details to enable the Transfer Amount Transaction into the Recipient’s account and ensuring that the Recipient safekeeps and maintains the confidentiality of his own account.
I. You hereby instruct and authorise us to debit your account and transfer or if applicable FAST Transfer or procure the transfer of the Transfer Amount to the Recipient’s...
