Formal Complaint. Step 3, Agency/Department Head A. Within ten (10) calendar days from his/her receipt of the decision at Step 2, the employee may appeal to the agency/department head. The original copy of the grievance form, with the reasons in writing for his/her dissatisfaction with the answer given by the division head, shall be submitted. B. Within ten (10) calendar days after receiving the completed grievance form the agency/department head or his/her designated representative shall meet with the employee and they shall thoroughly discuss the grievance. The Department/Agency head shall give his/her written decision within fifteen (15) calendar days after the discussion. On matters that do not concern or involve the interpretation or application of the specific terms and provision of the Memorandum of Agreement or past practice within the department/agency, the written decision of the department/agency head shall be final as to the disposition of matters within his/her authority.
Appears in 4 contracts
Samples: Memorandum of Agreement, Memorandum of Agreement, Memorandum of Agreement
