Implement, Manage. Operate, and Maintain Service component resources to meet defined Availability requirements and SLRs.
Implement, Manage. Operate, and Maintain security processes, subject to County review and Approval, that meet or exceed County’s security Policies, Procedures, and Guidelines.
Implement, Manage. Operate, and Maintain communications with all parties and the County service desk regarding Incidents and Problems until the Incident or Problem is Resolved.
Implement, Manage. Operate, and Maintain Asset information in the Asset tracking database to include, at minimum, the Asset tracking information set forth in SLR 21 (Accuracy and Completeness of Data) of Exhibit H.1 (Service Level Requirements Table), and the following information for each Asset: (a) ; (b) ; (c) ; (d) ; (e) ; (f) (g) ; (h) ;
Implement, Manage. Operate, and Maintain measures to avoid unnecessary reoccurrence of Incidents and Problems.
Implement, Manage. Operate, and Maintain County‐Approved Projects to Implement enhancement opportunities.
Implement, Manage. Operate, and Maintain all components and connectivity associated with analog devices, including alarms, paging systems, modems, fax lines, and elevator phones.
Implement, Manage. Operate, and Maintain end-to-end Voice Services technology and systems that provide best-in-class Voice communication to Authorized Users and meet County requirements.
Implement, Manage. Operate, and Maintain Asset information in the Asset tracking database to include, at minimum, the Asset tracking information set forth in SLR 21 (Accuracy and Completeness of Data) of Exhibit H.1 (Service Level Requirements Table), and the following information for each Asset: (a) ; (b) ; (c) ; (d) ; (e) ; (f) ; (g) ); (h) ; (i) ; (j) ; (k) (l) ; (m) ; (n) (o) ; (p) ; (q) ; (r) ; (s) (t) ; (u) ; Asset and Life Cycle Management Services Responsibilities
Implement, Manage. Operate, and Maintain County Approved tools and enhance processes to proactively perform Incident and Problem Management, with the objectives of automating the Incident and Problem Management process, and on a proactive basis identify and Resolve potential Incidents and Problems before they occur.
