In Case of Errors or Questions. In case of errors or questions about your consumer Electronic Fund Transfers, tell us as soon as you can if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. We will need the following information from you:
(A) Tell us your name and Account number.
(B) Describe the error on the transfer you are unsure about, and explain as clearly as you can why you believe it is in error or why you need more information.
(C) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within ten (10) business days. We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will provisionally credit your Account within ten (10) business days for the amount you think is in error, so that you will have use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your Account. For errors involving new Accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new Accounts, we may take up to 20 business days to credit your Account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we determine that there was no error, we will send you a written explanation including the date and amount we will debit your Account. You may ask for copies of the documents that we used in our investigation.
In Case of Errors or Questions. Contact Us by phone at 0-000-000-0000 or write Us at Spring Bank, 00000 X. Xxxxxxxxx Xx., Xxxxx 000, Xxxxxxxxxx, XX 00000-5965 as soon as You can if You think Your statement or receipt is wrong or if You need more information about a transfer listed on the statement or receipt. We must hear from You no later than sixty (60) days after We sent You the FIRST statement on which the problem or error appeared.
1. Tell Us Your name and Account number (if any).
2. Describe the error or the transfer You are unsure about, and explain as clearly as You can why You believe it is an error or why You need more information.
3. Tell Us the dollar amount of the suspected error. If You tell Us orally, We may require that You send Us Your complaint or question in writing within ten
In Case of Errors or Questions. In case of questions or errors about Mobile Deposit, you should contact Online Banking Support at 1-800-323- 1102, or write us at Abacus Federal Savings Bank, 6 – 0 Xxxxxx, 0xx Xxxxx, Xxx Xxxx, XX 00000 ATTN: Deposit Operations.
In Case of Errors or Questions. In case of errors or questions about your electronic transactions:
In Case of Errors or Questions. ABOUT YOUR ELECTRONIC TRANSFERS
In Case of Errors or Questions. In case of errors or questions about your electronic transfers, call us at (000)000-0000, toll free at (000)000-0000 or write us at Essex Savings Bank, PO Box 950, Essex, CT 06426, Attention: Deposit Operations as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. If you do not tell us within 60 (sixty) days after the statement was mailed to you, the statement will be deemed to be correct and you will not be able to dispute any errors. We will need to know: • Your name and Account number • A description of the error or the transfer you are unsure about, and a clear explanation of why you believe it is an error, or why you need more information • The dollar amount of the suspected error If you tell us orally, we may require that you send us your complaint or question in writing within 10 (ten) business days.
In Case of Errors or Questions. ABOUT TRANSACTIONS INVOLVING CONSUMER ACCOUNTS
In Case of Errors or Questions. If You believe that there has been an error related to the Bill Payment and/ or Home Banking related service, You have questions or need more information, or You believe Your statement is wrong contact the Credit Union by phone 000-000-0000 or 1-800-822- 5476 or write Us at GPO Federal Credit Union, 0000 Xxxxxx Xxxxxxxxxx Xxxx Xxx Xxxxxxxx, XX 00000 as soon as You can. We must hear from You no later than 60 Calendar Days after We sent You the FIRST statement on which the problem or error appeared.
In Case of Errors or Questions. (Consumer ASB Hawaii Online or ASB Hawaii Mobile users only) Limits on Withdrawals/Transfers from Savings or Money Market Accounts Disclosing Your Information to Third Parties Documentation of Transfers
In Case of Errors or Questions. 1. Notifying the Credit Union If I think my online or periodic statement is wrong or if I need more information about a transfer listed on my statement, as soon as I can I will contact you: • By phone at 0-000-000-0000 • By e-mail at xxxxxxx@xxxxxxxxxxxxx.xxx • By US mail to: Online Support Team, PO Box 85833, San Diego, CA 92186-5833
