IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. Call us at (866) 000- 0000 or write us at Customer Care, X.X. Xxx 0000, Xxxxxxxx, XX 00000 as soon as you can if you think your statement or receipt is wrong or if you need more information about an electronic transaction. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
i. Tell us your name and account number.
ii. Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
iii. Tell us the dollar amount of the suspected error. In addition, it would be helpful if you provided us with any supporting documentation related to the error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 45 days to investigate your complaint or question. If we decide to do this, we will credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time that it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to 90 days to investigate your complaint or question. For new accounts, we may take up to 20 business days to credit your account for the amount you think is in error. We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. Call us at the number or write us at the address described above as soon as you can if you think your statement or receipt is wrong or if you need more information about an electronic transaction. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. You agree to promptly telephone us or write to the Error Resolution Coordinator at the address listed on the back, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared or you agree that the error or problem is waived by you. In communicating errors to us under this section, you agree to:
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. Telephone us at 0-000-000-0000 or write us at Anstaff Bank Attn: Customer Service Department, PO Box 1900, 000 Xxxxx Xxxxxxxx Xxxxxx, Xxxxx Xxxxxx, XX 00000 as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent you the FIRST statement on which the problem or error appeared.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. In case of errors or questions about your electronic transfers, telephone us at 1-800-776- 2265 or write us at X.X. Xxx 00000, Xxxxxxxx Xxxxxxx, XX 00000-0000 as soon as you can if you think your statement or receipt is wrong, or if you need more information about a transaction listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared. In your letter, give us the following information:
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. Notification of a problem with your account can be sent to the Credit Union using the Message Center section of Meriwest Online, by telephone at 877-MERIWEST (877-637-4937), or by mail using the following address: Meriwest Credit Union Attention: Operational Support
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. If you think your statement or receipt is wrong, or if you need more information about a Transaction listed on the statement or receipt, contact us.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. In case of errors or questions about any xxxx payment service transaction or other electronic transfer initiated from your deposit account(s) under the Services, contact us immediately. Please call: (000) 000-0000 or 1-800-BELLCO1, fax us at (000) 000-0000 or send a message via the Answer Center by clicking on the “Send a Message” graphic in the left navigation of Bellco Online Banking. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
1. Tell us your name and account number.
2. Describe the error or the transaction you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days. For consumer accounts only, if we ask you to put your complaint or question in writing and we do not receive it within 10 days, we may not provide you with provisional credit. Business accounts will not receive provisional credit while we investigate your alleged error.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. Telephone 0-000-000-0000 or write Coastal Federal Credit Union, Post Office Box 58429, Raleigh, NC 27658-8429. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time period.
1. Tell us your name and account number.
2. Describe the error or the transfer you are unsure about, and explain (if you can) why you believe it is an error or why you need more information.
3. Tell us the dollar amount of the suspected error.
IN CASE OF ERRORS OR QUESTIONS ABOUT YOUR ELECTRONIC TRANSFERS. If cardholder believes statement or receipt is wrong or if more information is needed about the transfer listed on the statement or receipt, immediately call: or write: Drexel University DragonCard Office DCO must hear from cardholder no later than sixty (60) days after the statement on which the transaction FIRST appeared is available. When calling or writing regarding suspect transactions:
1. Give full name and university ID number.
2. Describe the error or the transfer that is in question, and explain as clearly as possible why there may be an error or why more information is needed.
3. Give the date and dollar amount of the suspected error.
4. Provide a telephone number where DCO may contact cardholder during normal business hours. If cardholder notifies DCO by telephone or otherwise, the office may require that cardholder send written description of the problem within ten (10) business days after initial oral notification. DCO will inform cardholder of the results from investigation within ten (10) business days after notification and will correct any error promptly. If DCO needs more time, however, it may take up to forty‐five (45) calendar days to complete the investigation. In this case, DCO will provisionally re‐credit cardholder's account on the tenth business day for the amount that is believed to be in error. Cardholder will have the use of the money during the time it takes to complete the investigation. If DCO asked for a written description of the problem and did not receive it within ten (10) business days, DCO may not provisionally re‐credit cardholder's account. If the investigation proves there was no error, DCO will send a written explanation within three (3) business days after completion of the investigation and will debit the amount which was provisionally credited. If sufficient funds are not available, cardholder must pay sufficient funds to DCO to cover any balance due, within five (5) days of DCO sending written demand for payment. Cardholder may request copies of documents used in the investigation.
