INSTALLATION AND SUPPORT. Xxxxxx.xxx shall be solely responsible for providing Customers with installation, maintenance and technical integration support with respect to Software. Distributor shall notify Xxxxxx.xxx as soon as possible, and within no more than twenty-four (24) hours or one (1) Business Day, whichever period is longer, of Distributor's receipt of any Customer request for support or assistance with respect to Software.
INSTALLATION AND SUPPORT. Licensee is solely responsible for installation and configuration of the Software and does so at its own risk.
INSTALLATION AND SUPPORT. Xxxxxx.xxx shall be solely responsible for ------------------------ providing Customers with installation, maintenance and technical integration support with respect to Software. Distributor shall immediately refer all of the Distributor's customers who contact the Distributor via telephone regarding technical support for the Software to xxxxxx.xxx technical support department all other technical support requests to the Distributor received via mail, email, or fax, from the Distributor's Customers shall be forwarded to xxxxxx.xxx within no more than twenty-four (24) hours or one (1) Business Day, whichever period is longer.
INSTALLATION AND SUPPORT. Advertiser shall be solely responsible for ------------------------ providing Customers with installation, maintenance and technical integration support with respect to the Advertiser Software. AOL shall notify Advertiser as soon as possible of AOL's receipt of any customer requests for support or assistance with respect to the Advertiser Software.
INSTALLATION AND SUPPORT. Xxxxxx.xxx shall be solely responsible for providing Customers with installation, maintenance and technical integration support with respect to Xxxxxx.xxx Software. Distributor shall use all reasonable efforts to notify Xxxxxx.xxx as soon as reasonably possible of Distributor's receipt of any Customer request for support or assistance with respect to Software.
INSTALLATION AND SUPPORT. A. Business Development Partner will provide Customers with access to information regarding HP designated support programs or other HP approved support plans to assist Customers in obtaining warranty repair for Products. Unless Business Development Partner participates in the Authorized Service Provider Program, nothing in this Agreement permits Business Development Partner to perform HP warranty repair on defective HP Product, even if Business Development Partner originally sold the HP Product.
INSTALLATION AND SUPPORT. You and/or your Service Provider are solely responsible for the installation and maintenance of the Software, and for the proper installation, configuration, and operation of the software and the hardware, supporting software, and services upon which the Software relies. You and/or your Service Provider are solely responsible for the configuration and operation of the Software. You are responsible for selecting the correct settings software. The Software is delivered with certain default settings which may not be appropriate for all Clients.
INSTALLATION AND SUPPORT. Except as otherwise provided in a separate service agreement between 3D Systems and Licensee, Licensee shall be responsible for installation, maintenance, and support of the Software.
INSTALLATION AND SUPPORT. Licensee is solely responsible for installation and configuration of SecureDELTA and does so at its own risk.
INSTALLATION AND SUPPORT. In consideration for the payments specified below, for each Customer who enters into a Customer License as described in Section 3(b), Developer hereby authorizes Marketer to install the Target Product on the applicable MSO system. Marketer will coordinate any such installation with the MSO and Developer in order to minimize disruption and otherwise reasonably accommodate the MSO's scheduling requirements. Each installation will be scheduled no less than three (3) weeks prior to the actual installation date. Developer will make technical personnel available to Marketer during each such installation in order to support Marketer's installation of the Target Product. In the event that during the course of any such installation, Marketer and/or the MSO identify any bugs, defects, errors, or malfunctions in the Target Product, Developer will promptly correct any such bugs, defects, errors, or malfunctions and provide the corrected Target Product to Marketer for installation. The MSO, Developer, and Marketer will mutually agree on procedures, response times, and an escalation protocol for responding to trouble reports from an MSO ("MSO Service Requests"). Marketer will respond to each such MSO Service Request via telephone or e-mail. If Marketer, in its reasonable judgment, determines that the trouble event specified in an MSO Service Request is caused by Marketer's Platform, Marketer will undertake to resolve the matter under the terms of Marketer's agreement with the MSO. If Marketer, in its reasonable judgment, determines that the trouble event specified in an MSO Service Request is with the Target Product, Marketer will assist Developer in resolving the matter but Developer shall be solely responsible for the resolution of the identified trouble event.
