INVOICING/BILLING REQUIREMENTS a. The Contractor shall submit an invoice to the Purchaser’s billing address or a designated email address for each Appointment with the associated, completed and signed Master Contract Sign Language Interpreter Request form.
b. The Contractor shall submit claims for HCA Medicaid requests to ProviderOne. HCA will not accept emailed invoices.
c. Each invoice or claim shall be submitted for payment no later than ninety (90) days from the date the service was provided.
d. All billing documents must be accurate, legible, and complete.
e. Contractor must submit their invoices in accordance to the stipulations outlined in the Payment Processing section below. Invoices must include:
i. A formatted invoice OR completed State of Washington Invoice Voucher Form A 19-1A;
ii. Contract Number;
iii. Interpreter’s name;
iv. Interpreter’s Hourly rate;
v. Contractor’s Unique Invoice Number
vi. Contractor’s Statewide Vendor Number;
vii. The organizational/requesting entity’s name;
viii. Date and time slot required for the Appointment. The time should be either the scheduled start time of the Appointment or the time the Sign Language Interpreter shows up after the scheduled start time, whichever is later, through either the scheduled or actual end time, whichever is later.
ix. Any applicable Supplemental Fees.
INVOICING/BILLING REQUIREMENTS a. The Contractor shall submit an invoice to the Purchaser’s billing address or a designated email address for each Appointment.
b. The Contractor shall enter claims for HCA Medicaid requests into the ProviderOne system. HCA will not accept emailed invoices.
c. Each invoice or claim shall be submitted for payment no later than ninety (90) days from the date the service was provided.
d. All billing documents must be accurate, legible, and complete.
e. Contractor must submit their invoices in accordance to the stipulations outlined in the Payment Processing section below. Invoices must include:
i. Contract Number;
ii. Interpreter’s name;
iii. Interpreter’s Hourly rate; iv. Contractor’s Unique Invoice Number
INVOICING/BILLING REQUIREMENTS a. The Contractor shall submit an invoice to the Purchaser’s billing address or a designated email address for each Appointment.
b. The Contractor shall enter claims for HCA Medicaid requests into the ProviderOne system. HCA will not accept emailed invoices.
c. Each invoice or claim shall be submitted for payment no later than ninety (90) days from the date the service was provided.
d. All billing documents must be accurate, legible, and complete.
e. Contractor must submit their invoices in accordance to the stipulations outlined in the Payment Processing section below. Invoices must include:
i. Contract Number;
ii. Interpreter’s name;
iii. Interpreter’s Hourly rate;
iv. Contractor’s Unique Invoice Number
v. Contractor’s Statewide Vendor Number;
vi. The organizational/requesting entity’s name;
vii. Date and time slot required for the Appointment. The time should be either the scheduled start time of the Appointment or the time the Sign Language Interpreter shows up after the scheduled start time, whichever is later, through either the scheduled or actual end time, whichever is later.
viii. Any applicable Supplemental Fees.
f. Contractor must submit their HCA Medicaid claims into the ProviderOne system in accordance with the ProviderOne Billing and Resource Guide. Claims must be properly completed to be accepted by ProviderOne. All fields marked with an asterisks are required. Additional required documentation:
i. Prior Authorization number
ii. Proof and documentation of travel, toll, and mileage expenses
g. Contractors requiring access to the ProviderOne Billing system must follow the guidelines set forth on the provider enrollment resource page, of the Health Care Authority’s website.
h. For each and every Appointment billed on an invoice, all reimbursable services and fees must be submitted with the required documentation as listed above.
i. If the Purchaser cancels an Appointment, the Contractor must cancel the request in the ProviderOne system, and instruct the Purchaser to cancel the Interpreter Services Request, or an ODHH staff member to cancel the request for them.
INVOICING/BILLING REQUIREMENTS
