KYC Guide. The Company retains a right of set off and may, at its discretion, from time to time and without the client’s authorization, set-off any amounts held on behalf and/or to the credit of the client against the client’s obligation to the Company. The client commits to send the Company the KYC documents needed during the onboarding process as well as updated or additional ones. The Company keeps the right to disable the access to the client's trading account(s), without the client's approval, and after notifying the client in case the KYC process has not been completed. In the event of disabling the access to the trading account(s), the client can close opened trades by contacting the Company’s Brokerage department via phone or email during the office (regular) business hours, Monday - Friday 9:30 - 18:30 Cyprus time. The client has the right to withdraw the funds which are not used for margin covering, free from any obligations from his account, without closing the said account, provided that the account has been approved following the verification of the client as per the applicable anti-money laundering laws governing the Company. The Company reserves the right to decline a withdrawal request if the request is not in accordance with certain conditions mentioned in this agreement or delay the processing of the request if not satisfied with the documentation provided by the client. It is understood by the client that any incurring bank fees will be paid by him, in case of funds’ withdrawals from his trading account to his designated bank account. The client is fully responsible for the payment details he has provided the Company with and the Company accepts no responsibility if the client has provided false or inaccurate bank details. The client agrees that any amounts sent by the client’s bank accounts, will be deposited to the client’s trading account at the value date of the payment received and net of any charges / fees charged by the bank account’s providers or any other intermediary involved in such transaction process. For the Company to accept any deposits made by the client, the identification of the client must by verified and ensure that the person depositing the funds is the client. If these conditions are not met, the Company reserves the right to refund/sent back to the source, the net amount deposited via the method used by the client. Xxxxxxxxxxx should be made using the same method used by the client to fund his trading account and to the same...
KYC Guide. The Company retains a right of set off and may, at its discretion, from time to time and without the client’s authorization, set-off any amounts held on behalf and/or to the credit of the client against the client’s obligation to the Company. The client commits to send the Company the KYC documents needed during the onboarding process as well as updated or additional ones. The Company keeps the right to disable the access to the client's trading account(s), without the client's approval, and after notifying the client in case the KYC process has not been completed. In the event of disabling the access to the trading account(s), the client can close opened trades by contacting the Company’s Brokerage department via phone or email during the office (regular) business hours, Monday - Friday 06:00 - 15:00 GMT.
