Monitoring and Reporting Services. AGJ will provide ongoing monitoring of all critical devices as indicated in section 3 (above). AGJ will provide monthly reports as well as document critical alerts, scans, and event resolutions to Client. Additional reports (asset, licensing, etc…) can be provided at Client’s request (at no additional charge). Virtual CIO AGJ Systems will schedule quarterly or annual business reviews (depending on which the Client prefers) with the Client to discuss the state of their current IT infrastructure, upcoming IT developments, and future technology plans of the Client. AGJ Systems will assist in developing an IT budget to meet the Client’s future growth projections.
Monitoring and Reporting Services. Contractor shall provide monitoring and reporting services that include the activities associated with the ongoing surveillance, tracking, problem escalation, resolution and reporting of application development problems. These problem management activities require coordination with the designated Level 1 and Level 2 help desk. This monitoring shall include, but is not limited to:
Monitoring and Reporting Services. AGJ will provide ongoing monitoring of all critical devices as indicated in section 3 (above). AGJ will provide monthly reports as well as document critical alerts, scans, and event resolutions to Client. Additional reports (asset, licensing, etc.) can be provided at Client’s request at no additional charge.
Monitoring and Reporting Services. Supplier shall perform the following monitoring and reporting Functions:
