Offsite Tape Archival. LightEdge has partnered with a certified storage company to provide offsite storage for tape archival purposes. Customers may contract for this service and will be billed according to the frequency of the offsite backup jobs and the number of tapes kept offsite per month. As scheduled by the Customer, LightEdge Solutions staff will generate a scheduled replica of a data backup to tape (LTO-3 media). Each tape is capable of storing 400G of uncompressed data. LightEdge reserves the right to switch media type. This replica is then securely transported to a dedicated, secure and environmentally-controlled vault in its records center in Des Moines, Iowa. A specific area within a vault will be consigned to house this media. In the event the return of a particular tape from the LightEdge off-site facility is required, the Customer will contact LightEdge Solutions support and request that retrieval of the media occurs for the date that the replicated media image was created. LightEdge will retrieve the tape(s) from the offsite location and coordinate recovery efforts with the Customer. Customer is responsible for executing the restoration from tape to a specific location on disk. The availability of Service is dependent on a predetermined schedule for sending tapes off-site. Availability of tape retrieval is limited by the off-site tape archival facility drivers’ schedules and/or the ability of LightEdge to retrieve tapes upon Customer request.
Offsite Tape Archival. LightEdge has partnered w ith a certified storage company to prov ide offsite storage for tape archiv al purposes. Customers may contract for this serv ice and w ill be billed according to the frequency of the offsite backup jobs and the number of tapes kept offsite per month. As scheduled by the Customer, LightEdge Solutions staff w ill generate a scheduled replica of a data backup to tape (LTO-3 media). Each tape is capable of storing 400G of uncompressed data. LightEdge reserves the right to switch media ty pe. This replica is then securely transported to a dedicated, secure and environmentally -controlled v xxxx in its records center in Des Moines, Iowa. A specific area within a vault will be consigned to house this media. In the ev ent the return of a particular tape from the LightEdge off-site facility is required, the Customer w ill contact LightEdge Solutions support and request that retriev al of the media occurs for the date that the replicated media image w as created. LightEdge w ill retriev e the tape(s) from the offsite location and coordinate recov ery efforts w ith the Customer. Customer is responsible for ex ecuting the restoration from tape to a specific location on disk. The av ailability of Service is dependent on a predetermined schedule for sending tapes off-site. Av ailability of tape retriev al is limited by the off-site tape archiv al facility driv ers’ schedules and/or the ability of LightEdge to retriev e tapes upon Customer request.
Offsite Tape Archival. Value of Tapes: Customer acknowledges that the v alue of stored items is limited to the cost of replacing the phy sical media. Limitation of Liability: LightEdge’s liability , if any , for loss or destruction of or damage to the materials stored offsite w ith LightEdge is limited to the v alue of tapes stated abov e. LightEdge retains the right to prov ide replacement media or replacement cost for such loss or destruction or damage. LightEdge is responsible for replacement only when reasonable care has not been applied in ex ercising of this serv ice. Tapes are not insured by LightEdge against damage or loss how ev er caused. Customer may insure tapes through third-party insurers for any amount. Customer shall cause its insurers to w aiv e any rights of subrogation against LightEdge. Delivery of Tapes: Tapes may be deliv ered to indiv iduals identified as representing the Customer on LightEdge authorization forms. Standard Authorized Contact requirements apply as outlined in Section 6 herein. Confidentiality: Confidential Information pertains to any information contained in the tapes. LightEdge w ill make commercially reasonable efforts to safeguard the confidentiality of the information. Destruction of Tapes: Customer releases LightEdge from any liability for reason of destruction of tapes pursuant to w xxxxxx instruction from the Customer. Standard Authorized Contact requirements, as outlined in Section 6, apply to any Customer instruction for the destruction of tapes. Data Corruption: Customer releases LightEdge from any liability of the corruption of Customer’s data on media sent offsite. Service Warranty: LightEdge represents and warrants that this service is delivered to the Customer using commercially reasonable efforts. The warranty is limited and shall not apply to serv ice failures resulting from Customer’s improper use of the serv ice. In the ev ent of LightEdge causing a breach of service warranty of any kind, Customer’s sole remedy shall be LightEdge re-performing applicable services at no ex tra charge. No Product Warranty: LightEdge makes no ex press or implied w arranties of product merchantability or fitness for any particular purpose.
