On Shore Complaint Procedures Sample Clauses

On Shore Complaint Procedures. 1. If the Seafarer is dissatisfied with the decision of the Master or, in the case of the Master or a Seafarer not then on the Vessel with the decision of the Owners/Company, whether the Seafarer is onboard the Vessel or ashore, or if the Seafarer chooses not to appeal to the Master for whatever reason and is dissatisfied with the decision of his or her superior(s), the Seafarer shall deliver written notice of his or her claim or grievance and of his or her dissatisfaction with the decision thereon to the representatives of the Unions and to the Owners/Company within forty-five (45) days after the Seafarer receives notification of the decision. Such notice to the Unions shall also serve as the Seafarer’s appointment of the Unions as his/her representative in resolving the dispute. Within ninety (90) days of receipt of such written notice, the representatives of the Unions and the Owners/Company shall resolve the dispute. The parties may mutually determine to extend the period to resolve the dispute. The above procedure also applies if the Seafarer is On Shore when filing the grievance. Upon request, and without waiving legal protections and privileges, or other protections related to safety of persons or security of a ship, the parties to any dispute have the duty to promptly produce to each other all documents, information and/or any evidence relevant to the dispute, including, but not limited to, Master’s (or corporate officer’s) Hearing reports, any written statement from the Seafarer and/or other witnesses, medical records and personnel files in order to facilitate and ensure a fair reconciliation process.
Sample 1
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On Shore Complaint Procedures a) If the Seafarer is dissatisfied with the decision of the Master, whether the Seafarer is on board the vessel or ashore, or if the Seafarer chooses not to appeal to the Master for whatever reason and is dissatisfied with the decision of superior officer, the Seafarer shall deliver written notice of a claim or grievance, and of his dissatisfaction with the decision reached, to the representatives of the Union and to the Owners/Company within forty-­‐five (45) days after receiving notification of the decision. Within thirty (30) days of receipt of such written notice, the representatives of the Union and the Owners/Company shall confer to resolve the dispute.
Sample 1

Related to On Shore Complaint Procedures

  • COMPLAINT PROCEDURES CONTRACTOR shall maintain and adhere to its written procedures for responding to parent complaints. These procedures shall include annually notifying and providing parents of LEA pupils with appropriate information (including complaint forms) for the following: (1) Uniform Complaint Procedures pursuant to Title 5 of the California Code of Regulations section 4600 et seq.; (2) Nondiscrimination policy pursuant to Title 5 of the California Code of Regulations section 4960 (a); (3) Sexual Harassment Policy, California Education Code 231.5 (a) (b) (c); (4) Title IX Pupil Grievance Procedure, Title IX 106.8 (a) (d) and 106.9 (a); and (5) Notice of Privacy Practices in compliance with Health Insurance Portability and Accountability Act (HIPPA). CONTRACTOR shall include verification of these procedures to the LEA.

  • Harassment Complaint Procedures In the case of a complaint of either personal or sexual harassment, the following shall apply:

  • Complaints by Bidders and Handling of Complaints (ix) The Recipient shall implement an effective and independent protest mechanism allowing bidders to protest and to have their protests handled in a timely manner. Fraud and Corruption

  • Complaints Procedure 18.1 If the Client has any cause for complaint in relation to the services provided by the Company, he should file a complaint as per the Company’s Complaint Handling policy which is available on the Company’s website.

  • Complaint Procedure If an employee has a complaint, which is not a proper subject for a grievance under the grievance procedure, the employee may discuss it with their immediate supervisor. The employee may submit the complaint in writing. If necessary, the employee may also discuss the complaint with the Director of Staff Relations. The employee may have the assistance of their Alliance representative in presenting the complaint. Complaints shall be answered as soon as reasonably possible, but in no event shall an answer be delayed more than seven (7) business days, unless the time for an answer is extended by mutual agreement. If the employee and the Alliance are dissatisfied with the answer they may request a Special Conference.

  • SAFETY PROCEDURES The Contractor shall:

  • Disciplinary Procedures The employing authority should ensure that all employees are aware of the disciplinary rules and procedures that apply. All employees should also be aware to whom they can apply if they are dissatisfied with any disciplinary decision. These procedures should accord with legal requirements and with the ACAS Code of Practice and guidance.

  • Hearing Procedures The hearing shall be conducted to preserve its privacy and to allow reasonable procedural due process. Rules of evidence need not be strictly followed, and the hearing shall be streamlined as follows:

  • Rules of Grievance Processing 1. Time limits of any stage of the grievance procedure may be extended by written mutual agreement of the parties at that step.

  • Grievance Procedures The AGENCY agrees to establish a formal written grievance process with procedures through which clients and recipients of services may present grievances to the governing authority of the AGENCY regarding services being provided under this Contract. Additionally, the AGENCY agrees to establish fair hearing procedures that ensure all persons will be advised of their rights to a fair hearing to appeal a denial or exclusion from services and/or the failure of staff to take into account the individual’s choice of service. The AGENCY’S internal grievance procedure must document and include, at a minimum, the following: date of grievance, a written response to the applicant sent within thirty (30) days, and the opportunity for the applicant to meet with the AGENCY Executive Director or designee. Upon request by the COUNTY, the AGENCY shall provide a written report as to the grievance outcome within five (5) normal COUNTY working days. The AGENCY will maintain these documents on file for review by the COUNTY.

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