Order Accuracy. The Contractor shall maintain an order accuracy rate of 98% or greater. The order accuracy rate is calculated as 1 minus the sum of mishipped Products divided by the total sum of Products ordered. The Contractor shall submit to the Department the monthly report in Microsoft Excel that details the order accuracy rate. Example: 1 minus 6 mishipped products divided by 600 products orders = 99%.
Order Accuracy. The Contractor shall maintain an order accuracy rate of 98% or greater. The order accuracy rate is calculated as 1 minus the sum of mishipped Products divided by the total sum of Products ordered. The Contractor shall submit to the Department the monthly report in Microsoft Excel that details the order accuracy rate. Example: 1 minus 6 mishipped products divided by 600 products orders = 99%. The Contractor is required to meet the deliverables listed in Section 4.3. The Contractor is required to meet minimum service levels on standard contract orders only, special/custom orders are excluded. Failure to meet the specified deliverables will result in the financial consequences to the State as shown in the chart below. Deliverable First Failure Second Failure Third Failure Fourth Failure Fifth Failure* Each Additional Failure Submission of required reports $0 $500 $500 $1,000 $2,000 $3,000 Delivery Timing Less than 95% on time $0 $500 $1,000 $1,000 $2,000 $3,000 Order Filled and Delivered Less than 98% filled and delivered $0 $500 $1,000 $1,000 $2,000 $3,000 Order Accuracy Less than 98% accurate $0 $500 $1,000 $1,000 $2,000 $3,000 *If the Contractor fails to meet the deliverables five or more times in a 12 month contract period, the State shall have grounds to initiate contract breach and termination proceedings. The financial consequences will be paid via check or money order and made out to the Department of Management Services in US Dollars within 30 calendar days after the required report submission date. These consequences are individually assessed for failures over each 12 month period beginning with the first full month of contract performance and every 12 months thereafter.
Order Accuracy. All changes to any aspect of the PO must be in writing or though the EDI 860-PO Change Request. A verbal approval is not sufficient for changes to the purchase order. Unauthorized substitutions, overages, and items not ordered may be returned to the vendor.
Order Accuracy. Goal: Orders are filled correctly. Vehicles meet the order specifications and all requested accessories and options are included. Performance Target: 98% or higher Calculation: Number of orders that are correctly filled monthly divided by total number of orders placed monthly
Order Accuracy. 99.5% of all outbound shipments will contain the correct SKU and correct quantity of merchandise for that Order. These KPIs will be measured by Radial randomly auditing a statistically relevant sampling of all Company outbound shipments each applicable period.
Order Accuracy. All LOAs and Order Forms submitted by Juno pursuant to Section 2.5 of the Agreement shall be accurate and error-free. In no event shall the number of Order Forms and LOAs in error in any given month exceed five percent (5%) of the total number of all Order Forms and LOAs submitted in that month. Juno shall immediately rectify any errors noted on LOAs and/or Order Forms.
Order Accuracy. Contractor will provide at least a 98% current average order fill rate, calculated as total cases ordered divided by total cases delivered.
Order Accuracy. Definition: Exclusions:
Order Accuracy. NOMACO will use commercially reasonably efforts to accurately fill each order for Products. Order accuracy will be measured as orders shipped to SEALY at all locations per EDI acknowledgement of NOMACO and will be measured by part quantities. NOMACO shall be in compliance with this order accuracy requirement so long as at least 98% of all orders delivered in any 30 consecutive days are accurate. SEALY will review order accuracy monthly and notify NOMACO of its findings.
Order Accuracy. Order accuracy rate shall be maintained at 97% or greater for each order. Order accuracy rate is defined as the number of line items delivered as ordered divided by the total number of line items ordered. P&C reserves the right to request an ad hoc report to monitor order accuracy.
