Minimum Service Levels. Providers will be expected to recruit sufficient numbers of volunteer and or paid business Advisers (providers should aim for at least 50% of participants to be matched with volunteer mentors). Undertake initial assessments for all Participants referred onto the scheme within 10 working days. Ensure appropriate advice, guidance and Mentoring and business support is given to Participants throughout the Mentoring phase of the NEA. Support will differ in individual cases, but the minimum requirement is for Participants to have two face to face meetings with the business Adviser or volunteer Mentor (this is in addition to the initial assessment). It is important that Providers give ongoing support for the period of the Mentoring. The two face to face meetings are intended to represent a minimum standard and most Participants will require far more support.
Minimum Service Levels. In consideration of the capital expenditures that will be incurred by Encoding in connection with this Agreement, which are described in Section 7.1. below, Valley [*] that Encoding will receive revenues from the Sampling Service of at least [*] during each three month period (an "Installment Period") during the first twelve (12) months after the Sampling Service becomes operational (the "Guaranteed Period") for a total guaranteed payment of at least [*]. If Encoding does not receive revenues from the Sampling Service of at least [*] during each Installment Period during the Guaranteed Period, Valley will make a payment to Encoding (each, a "Guaranteed Payment") within thirty (30) Days of the conclusion of applicable Installment Period equal to the difference between [*] and the amount of revenues actually received by Encoding from the Sampling Service during the applicable Installment Period (the "Sampling Service Revenue"); provided, however, that Encoding will not be entitled to receive the Guaranteed Payment if (a) the Sampling Service is not operational on or before [*] if Valley has provided the Priority CDs (as defined below) within 30 days of the Effective Date,or [*], which is incorporated herein by this reference; provided, further, that Valley shall not be obligated to make a Guaranteed Payment for a particular Installment Period if Encoding has received an average of [*] from Guaranteed Payments and Sampling Service Revenue and all Guaranteed Payments for the Installment Period in question and each preceding Installment Period. For purposes of this Section 6, the Sampling Service will become "operational" when Encoding has created Song Files and Song Clips for the [*] Loaned CDs designated as "Priority CDs" within 30 days of the Effective Date. For the purposes of this Section 6, all references to "revenue" shall be revenue calculated in accordance with U.S. GAAP.
Minimum Service Levels. 21 1. The Parties to this agreement agree to minimum service levels as follows, provided 22 revenues are maintained at the 2003-2004 2017-18 fiscal year level:
23 a. For Parties of less than 6,500 10,000 in population, base library service shall 24 be 40 hours per week and for Parties of over 6,500 10,000 in population, base library service shall 25 be 60 hours per week. The County has agreed to contribute $275,000 in General Fund monies to 1 support Library operations in 2003-2004. Starting in fiscal year 2004-05, the County may reduce 2 this contribution at its discretion. However, such support shall not be reduced by more than 3 $91,667 per year; provided that, if the County elects to forgo some or all of the reduction allowed 4 in a given year, the County may add the reduction it elected to forgo to any reduction allowed in a 5 subsequent year.
6 b. Unincorporated area residents are currently served at libraries located in and 7 maintained by City members cities and operated by the Library JPA; or by a City itself. Since the 8 County does not have a discrete library branch it has been the practice of the Governing Board to 9 allocate Library property tax monies collected in the unincorporated areas to fund long-term 10 service access agreements with Redwood City and Xxxx City and to insure minimum service levels 11 at all San Mateo County Library branches. All Parties to this Library JPA recognize that the 12 discretion the Governing Board has with respect to the unincorporated area tax revenues is crucial 13 to the continued functioning of the Library Services and the provision of minimum services to all 14 members.
15 c. The County may from time to time request that the level of service to a 16 particular unincorporated area be examined to insure adequate and comparable service. When 17 such a request is made, Library staff or an independent library consultant working with the Library 18 staff, shall prepare a report, with input from community representatives and other stakeholders 19 identified by the County, objectively comparing service levels on a system wide basis in 20 comparable city areas with that provided to the subject unincorporated areas. The analysis shall 21 take into consideration such factors as community needs, hours of service, collection materials 22 and accessibility, as well as relative population density. To the extent that the unincorporated 23 service level is demonstrably less than that provided to similar incorporated areas...
Minimum Service Levels. (a) Seller agrees to maintain during the term of this Agreement on a total basis for all Exclusive Restaurants serviced by Seller, each of the following monthly service levels:
(i) The actual number of Perfect Orders (defined below) of the Covered Products which are delivered to the Exclusive Restaurants during each month as a percentage of the total number of deliveries of the Covered Products ordered shall not be less than 85 percent; and
(ii) The number of deliveries of the Covered Products during any month which are on time (within one hour before or after the scheduled delivery time as described in Section 5(b) above) shall not be less than 80 percent. The above service levels shall be measured on a total basis for all distribution centers of Seller together (not separately for each individual distribution center). Key deliveries will be factored into the measurement of on time deliveries described in (ii) above. If Seller fails to achieve either of such service levels during any three months of any calendar year during the term of this Agreement (commencing in 1999), this failure shall constitute a material breach of this Agreement entitling the Buyer to terminate this Agreement upon notice to Seller as described in Section 10 below. Seller will provide Buyer with monthly service level reports using data collected from each Exclusive Restaurant in a systematic manner (including the store manager or regional manager signoff on delivery documentation) that is a data input in an electronically produced service level report.
(b) Seller agrees to maintain during the term of this Agreement, for the Exclusive Restaurants serviced by each distribution center of Seller, the following monthly service level: The actual number of Perfect Orders of the Exclusive Restaurant Products which are delivered to the Exclusive Restaurants from that distribution center during each month as a percentage of the total number of deliveries of the Exclusive Restaurant Products ordered shall not be less than 75 percent. The above service level shall be measured separately for each distribution center of Seller which delivers to the Exclusive Restaurants. If Seller fails to achieve the above service level during any three months of any calendar year during the term of this Agreement (commencing in 1999), the Buyer shall have the right upon notice to Seller given at any time during the ninety (90) day period after the end of the third month in which it has failed to meet such serv...
Minimum Service Levels. 1. TLC may schedule server downtime for a maximum of four (4) hours per week between the hours of 20.00 and 07.00 (“Downtime”) subject to TLC giving THE CUSTOMER at least three (3) Business Days’ notice in writing and such Downtime being agreed by the Parties in writing.
2. TLC shall ensure that during scheduled Downtime the Hardware shall store data locally and synchronise (via a peer to peer network) to enable the Hardware to be used by THE CUSTOMER to capture and display data by patients’ bedsides in the usual manner.
3. TLC shall ensure that a suitably qualified technical support engineer is available to THE CUSTOMER to assist with Hardware and Software problems by telephone and e-mail during Business Hours.
4. TLC shall use its best endeavours to respond to enquiries and problems referred to in clause 3 above within one (1) hour of such request by THE CUSTOMER.
5. TLC shall procure a suitably qualified technical support engineer to assist THE CUSTOMER onsite (at premises at which Hardware is situated) within Business Hours within four (4) hours of being so requested by THE CUSTOMER.
6. TLC shall provide, at THE CUSTOMER’s written request, a suitably qualified technical support engineer to fix (where reasonably practicable) any problems with THE CUSTOMER’s information technology system that are not caused by or related to the Hardware or the Software, subject to a minimum call out charge of one hundred pounds (£100.00) and such additional fees (if any) that may be agreed by the Parties in writing.
7. THE CUSTOMER may request emergency support by telephone relating to Hardware and/or Software outside of the hours referred to in clause 3 above, and TLC shall use its reasonable endeavours to promptly resolve such problems.
8. The contact details of the suitably qualified technical support engineer referred to in this Schedule 2 are set out below, as amended from time to time by TLC and notified to THE CUSTOMER in writing: Principal contact name: Xxx Xxxxxxxx Company name: The Learning Clinic Limited Address: 0 Xxxxx Xxxxxx, Xxxxxxxxxxx, Xxxxxx, X0 0XX Telephone number: 000 0000 0000 Email address: xxx.xxxxxxxx@xxxxxxxxxxxxxxxxx.xx.xx
Minimum Service Levels. 2 1. The Parties to this agreement agree to minimum service levels as follows, 3 provided revenues are maintained at the 2017-18 fiscal year level:
4 a. For Parties of less than 6,500 in population, base library service shall 5 be 40 hours per week and for Parties of over 6,500 in population, base library service shall be 60 6 hours per week.
7 b. Unincorporated area residents are currently served at libraries 8 located in and maintained by member cities and operated by the Library JPA; or by a City itself.
Minimum Service Levels. 2 1. The Parties to this agreement agree to minimum service levels as follows, provided 3 revenues are maintained at the 2017-18 fiscal year level:
4 a. For Parties of less than 6,500 in population, base library service shall be 40 5 hours per week and for Parties of over 6,500 in population, base library service shall be 60 hours 6 per week.
7 b. Unincorporated area residents are currently served at libraries located in and 8 maintained by member cities and operated by the Library JPA; or by a City itself. Since the County 10 Library property tax monies collected in the unincorporated areas to fund long-term service 11 agreements with Redwood City and Daly City and to insure minimum service levels at all San 12 Mateo County Library branches. All Parties to this Library JPA recognize that the discretion the 13 Governing Board has with respect to the unincorporated area tax revenues is crucial to the 14 continued functioning of the Library Services and the provision of minimum services to all 15 members.
16 2. The Bookmobile and other mobile and outreach services will continue to provide 17 services beyond library facilities and be responsive to community needs.
18 3. Administration and other systemwide support services, regional services, access 19 agreement payments to other libraries, and a base service level of 40 or 60 hours per Party will be 20 funded with Library System revenues, subject to the property tax restriction identified in VI (D).
21 4. Each Party may supplement revenues to provide for enhanced services at individual 22 library facilities, but no Party shall be required to make a revenue contribution for additional 23 services beyond the minimum service levels provided for in this agreement.
24 5. In the event that library revenues are not sufficient to provide minimum service 25 levels, the Governing Board shall reduce services as necessary. Service reductions will be 1 implemented with consideration to maintaining services to all areas and populations, while 2 maintaining the revenue allocations specified in Section VI (D).
Minimum Service Levels. Commencing ninety (90) days after the Closing Date, Motivate will maintain the following minimum service levels:
(1) rebalancing bicycles throughout the Program and Pilot area to achieve equitable service across all Communities (as defined below) by ensuring that each day, each Community contains a reasonable minimum share of the then-available fleet of Program and Pilot bicycles, as determined by residential density, employment density, visitor activity level, and equity goals. Motivate will share its basis for determining such reasonable minimum shares with Manager at least annually. “Community” means one of the following eleven geographic subdivisions of the City as further depicted at xxxx://xxx.xx.xxxxxxxxxxx.xx.xx/council/maps/index.htm: Xxxxxxx-Isles, Camden, Central, Xxxxxxxxxx, Near North, Nokomis, Northeast, Xxxxxxxx, Powderhorn, Southwest, and University;
Minimum Service Levels. In performing the Common Services and Point of Sale Specific Services, TRX will meet or exceed the minimum service level standards set forth in Appendix 2, or as may otherwise be specified in a Statement of Work (the “Service Levels”). On an * basis, TRX and Expedia will review applicable Service Level standards to determine whether any adjustments are required as a result of continuous improvement, Expedia policy changes, or industry changes. For avoidance of doubt, any noncompliance with the minimum Service Levels that is predominantly caused (i.e., more than 50% caused) by parties other than TRX and TRX Contractors (e.g., Expedia, a GDS, Expedia suppliers, etc.) will not be deemed to be a failure by TRX for purposes of Section B.7 and Section B.8 below.
