Performance MetaHub ws Sample Clauses

Performance MetaHub ws. Objectives
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Performance MetaHub ws. Objectives Definition  The performance of the eHealth MetaHub webservice refers to its response time. Response time meaning the time needed to execute a request. This request can be: o Get Patient links o Declare/Revoke Patient link o Get Patient Consent (for information) o Declare/Revoke Patient Consent (depends on CBSS) (for information) o Get Therapeutic exclusions (for information) o Declare/Revoke Therapeutic exclusions (depends on CBSS) (for information) o Get Therapeutic links (for GMD only), depends on CIN (for information) o Get Patient Audit Trail (for information) o Get MetaHub Delta (for information)  Attention: The response time does not include: o The time needed to deliver the information over the Internet o The time needed to process the information at the End Users premises. Measuring method  This response time is measured on the Reverse Proxies. Both start time (request received) and stop time (answer sent to the End User) are measured and stored in a database.  Measuring is done on real transactions, and only on those having a “stop time” within the measuring period. Calculation  All response times are calculated: Stop time – Start time for every request.  The percentage that meets the target is calculated based on following formula: Performance  Tests meeting the target x 100 % Total Tests Reporting and evaluation period  The performance is calculated and reported monthly. Corrective interventions are initiated when appropriate.  The formal evaluation however is done on a yearly basis. Service Level Objectives Functionality Target Service Level Objective Committed Target Performance MetaHub ws:  DeclarePatientLink < 1 sec 98,0% 99,0% Performance MetaHub ws:  GetPatientLink < 1 sec 98,0% 99,0% Performance MetaHub ws:  RevokePatientLink < 4 sec 98,0% 99,0% Performance MetaHub ws:  GetPatientConsent < 1 sec 98,0% 99,0% Performance MetaHub ws:  DeclarePatienConsent < 1 sec 98,0% 99,0% Performance MetaHub ws:  RevokePatienConsent < 1 sec 98,0% 99,0% Performance MetaHub ws:  GetTherapeuticExclusion < 1 sec 98,0% 99,0% Performance MetaHub ws –  GetTherapeuticLinks <4 xxx X-X 00,0% Performance MetaHub ws  PutTherapeuticLink < 4 sec N/A 98,0% Performance MetaHub ws  RevokeTherapeuticLink < 4 sec N/A 98,0% Performance MetaHub ws;  GetMetahubdelta < 4 sec N-A 99,0%
Performance MetaHub ws. Objectives Definition  The performance of the eHealth MetaHub webservice refers to its response time. Response time meaning the time needed to execute a request. This request can be: o Get Patient links o Declare/Revoke Patient link o Get Patient Consent (for information) o Declare/Revoke Patient Consent (depends on CBSS) (for information) o Get Therapeutic exclusions (for information) o Declare/Revoke Therapeutic exclusions (depends on CBSS) (for information) o Get Therapeutic links (for GMD only), depends on CIN (for information) o Get Patient Audit Trail (for information) o Get MetaHub Delta (for information) Attention: The response time does not include: o The time needed to deliver the information over the Internet o The time needed to process the information at the End Users premises.  Measuring method  This response time is measured on the Reverse Proxies. Both start time (request received) and stop time (answer sent to the End User) are measured and stored in a database.  Measuring is done on real transactions, and only on those having a “stop time” within the measuring period. Calculation  All response times are calculated: Stop time – Start time for every request. The percentage that meets the target is calculated based on following formula: Performance  Tests meeting the target x 100 % Total Tests  Reporting and evaluation period  The performance is calculated and reported monthly. Corrective interventions are initiated when appropriate.  The formal evaluation however is done on a yearly basis.

Related to Performance MetaHub ws

  • Performance Metrics In the event Grantee fails to timely achieve the following performance metrics (the “Performance Metrics”), then in accordance with Section 8.4 below Grantee shall upon written demand by Triumph repay to Triumph all portions of Grant theretofore funded to and received by Grantee:

  • Performance Measurement Satisfactory performance of this Contract will be measured by:

  • Performance Targets Threshold, target and maximum performance levels for each performance measure of the performance period are contained in Appendix B.

  • PERFORMANCE MEASUREMENTS Upon a particular Commission’s issuance of an Order pertaining to Performance Measurements in a proceeding expressly applicable to all CLECs generally, BellSouth shall implement in that state such Performance Measurements as of the date specified by the Commission. Performance Measurements that have been Ordered in a particular state can currently be accessed via the internet at xxxx://xxxx.xxxxxxxxx.xxx. The following Service Quality Measurements (SQM) plan as it presently exists and as it may be modified in the future, is being included as the performance measurements currently in place for the state of Tennessee. At such time that the TRA issues a subsequent Order pertaining to Performance Measurements, such Performance Measurements shall supersede the SQM contained in the Agreement. BellSouth Service Quality Measurement Plan‌ (SQM) Tennessee Performance Metrics Measurement Descriptions Version 2.00 Issue Date: July 1, 2003 Introduction

  • Performance Measures and Metrics This section outlines the performance measures and metrics upon which service under this SLA will be assessed. Shared Service Centers and Customers will negotiate the performance metric, frequency, customer and provider service responsibilities associated with each performance measure. Measurements of the Port of Seattle activities are critical to improving services and are the basis for cost recovery for services provided. The Port of Seattle and The Northwest Seaport Alliance have identified activities critical to meeting The NWSA’s business requirements and have agreed upon how these activities will be assessed.

  • Performance Measures The System Agency will monitor the Grantee’s performance of the requirements in Attachment A and compliance with the Contract’s terms and conditions.

  • Performance Criteria The Performance Criteria are set forth in Exhibit A to this Agreement.

  • PERFORMANCE OBJECTIVES 4.1 The Performance Plan (Annexure A) sets out-

  • Ongoing Performance Measures The Department intends to use performance-reporting tools in order to measure the performance of Contractor(s). These tools will include the Contractor Performance Survey (Exhibit H), to be completed by Customers on a quarterly basis. Such measures will allow the Department to better track Vendor performance through the term of the Contract(s) and ensure that Contractor(s) consistently provide quality services to the State and its Customers. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MFMP or on the Department's website).

  • Performance Levels (a) The Performance Levels which apply to the performance by the respective Parties of their obligations under this Agreement are set out in Part 1 of Schedule 5. A failure by either Party to achieve the relevant Performance Level will not constitute a breach of this Agreement and the only consequences of such failure as between the Parties shall be the consequences set out in this Clause 5.6.

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