Target Service Level means, in respect of each Performance Measure, the
Target Service Level means the desired or targeted level of performance for the initial Response Time for a particular Service Category.
Target Service Level means the target for service levels as specified in the SLA “Term” means the effective term of this Agreement.
Examples of Target Service Level in a sentence
Amber indicates a failure to meet the Target Service Level (TSL) but has achieved MSL.
SERVICE LEVEL OBJECTIVE TIMEFRAMEThe Minimum and Target Service Level Objectives in cell 5B and 5C are effective as of AOR 6.
SERVICE LEVEL OBJECTIVE TIMEFRAMEThe Minimum and Target Service Level Objectives in cell 5B and 5C are effective as of AOR6.
Orange indicates that GLLs performance against the KPI has failed to meet the Target Service Level (TSL).
No. Service Level Description Service Level Class Metric/Measurement Calculation Definition Measurement Window Reporting Window Target Service Level Allocation Pool Percentage DCH 1 Production High Availability Server - Tier 1 Data Center Server (e.g., Tier 1 Unix, Tier 1 Data Center, Wintel Enterprise Data Center, Wintel Tier 1 Data Center), Shared Storage Arrays KPI Server Availability (not including scheduled downtime) includes hardware, system software, database, data access.
More Definitions of Target Service Level
Target Service Level means, in relation to any Service Measure or KPI, the level of service which the Contractor is required to achieve or exceed in relation to the performance of the Services and its other obligations under this Agreement, as set out in Appendix 1 of Schedule 2.2 (Performance Measures and Monitoring);
Target Service Level means a Service Level which, as of the effective date of the applicable Service Appendix, is a Service Level for which the Parties have some knowledge on which to base an estimate, but are difficult to ascertain with sufficient certainty and, therefore, represent good faith estimates of what such level should be for the corresponding Service or are Service Levels which require time for OneNeck to understand and manage prior to becoming Absolute Service Levels which immediately render Service Credits if not met.
Target Service Level means the expected performance range, within which no Service Level Default is assessed, and no Service Level Credit is granted.
Target Service Level means a Service Level metric that is mutually established after a [***]* period of evaluation per Section 4.2 of Schedule B of the applicable Service Agreement.
Target Service Level means the service level requirement set by the Toll Charger for KPIs defining at what service level a key performance indicator must achieve.
Target Service Level means as set out in Schedule D and G.
Target Service Level means, in relation to any Service Measure or KPI, the level of service which the Contractor is required to achieve or exceed in relation to the performance of the Services and its other obligations under this Agreement, ;"Taxation" or "Tax"means any form of taxation, duty, impost, levy, tariff of any nature whatsoever (including, without limitation, statutory, governmental, state, federal, provincial, local, government or municipal charges, duties, imposts, contributions, levies, withholdings or liabilities wherever chargeable and whether of the UK or any other jurisdiction) including:(a) (whether or not any such taxation, duty, impost, levy or tariff arises) in respect of actual, deemed, gross or net income, profit, gain, value, receipt, payment, sale, use, occupation, franchise, value added property or right;(b) national insurance contributions in the UK (and corresponding obligations elsewhere);(c) any withholding amount subject to PAYE or other amount of or in respect of any of the foregoing payable by virtue of any Tax statute; and(d) any penalty, charge, surcharge, fine, charges or costs or interest payable in connection with any such taxation, duty, impost, levy or tariff;"Temporary Cover"has the meaning given in Clause 41.12.1;"Term"means the period commencing on the Effective Date and ending on:(a) the expiry of the Initial Term;(b) if the DCC elects to extend the Term in accordance with Clause 5.2, the expiry of the relevant Extension Period; or(c) if applicable, the earlier termination of this Agreement; "Termination Assistance Notice"has the meaning given in paragraph 2.1 of Part F of Schedule 8.5 (Exit);"Termination Assistance Period"means the period during which the Contractor shall provide the Termination Assistance Services (as specified in a Termination Assistance Notice from the DCC), as further described in paragraph 2.2 of Part F of Schedule8.5 (Exit) and as may be extended in accordance with paragraph 2.3 of Part F of Schedule 8.5 (Exit);