Platform Implementation. Provider will use commercially reasonable efforts to integrate Customer Data into the Platform and configure and make available the Platform in accordance with timeline for implementation set forth in the applicable Order Form (if any). Provider will give Customer notice once the Platform is live and available for use by Authorized Users.
Platform Implementation. Mercatus offers retained and hourly support services to assist Customers with the deployment of the platform acting as a key point of contact for Customer to assist with key internal coordination often required during the deployment of the platform. Services that are most common in such a role include but are not limited to: internal requirements gathering, understanding of key stakeholder and user needs, project and timeline management, and workflow and decision-making alignment. Customer may use this as follows: • Continued Organization Change Management Support during ICS phases • Change Requests to FRD as initially agreed during the initial ICS Analyze phase • New configurations requiring an ICS Process
