Protected Service. Service providing an ability to support failure recovery via redundant electronics in the network, diverse routing between two Syringa Networks’ POPs, or both.
Protected Service. A Protected Service is considered to have Chronic Trouble if it experiences four (4) or more related Service Outages of more than two (2) hours each OR for twenty-four (24) or more aggregate hours in any calendar month, and such Outages do not result from any one or more of the occurrences set forth in Section 1.4(b) through (g), above. If a Service experiences Chronic Trouble, Customer may obtain credit allowances for the Service Outages as set forth in Section 1.6 above or discontinue the affected Service(s) without any further liability to Syringa Networks (except to pay for Service up to the date of termination) upon furnishing written notice to Syringa Networks as set forth in the Terms. In addition, if a Service continues to experience Chronic Trouble during a thirty (30) day period after clearing the most recent Chronic Trouble for the same Service, Customer may discontinue the affected Service without any further liability to Syringa (except to pay for Service up to the date of termination) upon furnishing written notice to Syringa.
Protected Service. The following credit allowances apply to Service Outages involving On-Net Protected Service: 15 minutes or less None 15 to 60 minutes 10% of the MRC 61 to 119 minutes 25% of MRC 120 to 179 minutes 50% of MRC 180 to 239 minutes 75% of MRC 240 minutes or greater 100%
Protected Service. A Protected Service is considered to have Chronic Trouble if it experiences four (4) or more related Service Outages occurring during any consecutive thirty (30) day period, and such Outages do not result from any one or more of the occurrences set forth in Section 6.3, above. If a Service experiences Chronic Trouble, Customer may obtain credit allowances for the Service Outages as set forth in Section 6.5 above or discontinue the affected Service(s) without any further liability to TRANSTELCO(except to pay for Service up to the date of termination) upon furnishing written notice to TRANSTELCO. In addition, if a Service continues to experience Chronic Trouble during a thirty (30) day period after clearing the most recent Chronic Trouble for the same Service, Customer may discontinue the affected Service without any further liability to TRANSTELCO(except to pay for Service up to the date of termination) upon furnishing written notice to TRANSTELCO.
Protected Service. A Protected Service is considered to have Chronic Trouble if it experiences four (4) or more related Service Outages occurring during any consecutive thirty (30) day period, and such Outages do not result from any one or more of the occurrences set forth in Section 1.3, above.
Protected Service. The following credit allowances apply to Service Outages involving On-Net Protected Service:
