Public Network. If Customer orders INAP Performance Network Services in connection with the Cloud and Managed Hosting Services provided pursuant to an Order, such INAP Network Services will be governed by the Network Services SLA. Product Category Performance Objective Credit Type Amount of Credit Data Center Network Availability (INAP provided network or high availability network device solution) 100% Availability Non-Proactive 5% of MRC of affected device per 30-minute increment of downtime, up to 100% Data Center Network Availability (non- high availability network device solution) 99.5% Non-Proactive 5% of MRC of affected device per 30-minute increment of downtime, up to 100%
Public Network. The primary purpose of the Strasmore Public Network is to transmit information (packets) to and from Customer servers and data storage services. Proper use of the Public Network is to utilize the network in any way, subject to the terms and provisions of this agreement, so long as Customer does not violate any local, state, or federal laws or generate harm to the network or interfere with the use of services of other users utilizing the same network. All Customers are granted equal access to the Public Network. Violation, misuse, excessive bandwidth utilization, or interference of the public network shall be considered a violation of the AUP and shall trigger the Methods of Resolution under this AUP as set forth below in Table A. Private Network: The primary purpose of the Strasmore Private Network is to allow secure private network connectivity to the private backend network directly connecting Customer servers and Strasmore delivered services. Proper use of the Private Network is the upload/download of content, server administration, transmission of information between servers, transmission of information between servers and Strasmore servers, secure private administration of services, data retrieval, console access, and true out of band management of their entire IT environment. The Private Network can also be utilized for service access during periods of non-payment, copyright infringement, spam abuse, service interruption or other instances requiring server administration. All Customers are granted equal access to the private secure network to securely manage their services. Connectivity to the Private Network is granted on an unrestricted basis in eight (8) hour increments. Dedicated connections to the Private Network are available through the sales team. Violation, misuse, or interference of the Private Network shall be considered a violation of the AUP and shall trigger the Methods of Resolution under this AUP as set forth below in Table A.
Public Network. Xxxxxxxxxx.xxx will use commercially reasonable efforts to provide a service level of 100% for the public network.
Public Network. MojoHost will use commercially reasonable efforts to provide a service level of 99.99% for the public network.
