Resident Customer Support Representatives Sample Clauses

Resident Customer Support Representatives. 15.1.1 The Seller will provide representatives to act in an advisory capacity at the Buyer’s main base or at other locations (“Resident Customer Support Representative”) to be mutually agreed. 15.1.2 The Seller will provide to the Buyer an annual written account of the consumed man-months of Resident Customer Support Representative’s time consumed in the preceding year together with any remaining balance. 15.1.3 Should the Buyer request Resident Customer Support Representative time that exceeds the amounts set forth in Clause 15.1.1(ii), the Seller may provide additional service subject to the terms and conditions agreed by the Buyer and the Seller at the time of such request. 15.1.4 The Seller will cause similar resident customer support services to be provided by the representatives of the Propulsion System manufacturer and by representatives of the Suppliers when necessary and applicable.
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Resident Customer Support Representatives. 15.2.1 The Seller will provide representatives to act in an advisory capacity (“Resident Customer Support Representative”) as follows: (i) The Seller will provide one or more dedicated Resident Customer Support Representatives for pre-entry-into-service support of the Aircraft, commencing at** (ii) In addition, the Seller will provide a total of ** man-months of Resident Customer Support Representatives for support of the Aircraft in the Buyer’s fleet. (iii) The actual number of Resident Customer Support Representatives assigned to the Buyer at any one time will not exceed **. 15.2.2 The Seller will provide to the Buyer an annual written account of the consumed months and any remaining balance of months. 15.2.3 Should the Buyer request additional services that exceed the amounts set forth in Clause 15.2.1(ii), the Seller may provide additional service subject to the terms and conditions agreed by the Buyer and the Seller at the time of such request. 15.2.4 The Seller will cause similar services to be provided by the representatives of the Propulsion System manufacturer and by representatives of the Suppliers when necessary and applicable.
Sample 1
Resident Customer Support Representatives. 15.1.1 The Seller shall cause ANACS to provide free of charge one (1) representative to act in an advisory capacity at the Buyer’s main base or at such other locations (“Seller’s Representative”) as the Buyer and Seller may agree. (i) The Seller shall provide such Seller’s Representative for a period beginning no later than two weeks before the scheduled delivery month of the first Aircraft [...***...] 15.1.2 The Seller shall provide to the Buyer an annual written account of the consumed months and any remaining balance of months. Such account shall be deemed approved by the Buyer unless the Seller receives written objection from the Buyer within thirty (30) days of receipt of such account. 15.1.3 Should the Buyer request additional services that exceed the amounts set forth in Clause 15.1.1(ii), the Seller may provide additional service subject to the terms and conditions agreed by the Buyer and the Seller at the time of such request. 15.1.4 The Seller shall cause similar services to be provided by the representatives of the Propulsion System manufacturer and by representatives of the Suppliers when necessary and applicable. *** Confidential Treatment Requested
Sample 1
Resident Customer Support Representatives. 15.2.1 The Seller will cause ANACS to provide representatives to act in an advisory capacity (“Resident Customer Support Representative”) at the Buyer’s main base or at such other locations as the Buyer and Seller may agree. (i) The Seller will provide ** dedicated Resident Customer Support Representative for a period beginning at ** . (ii) The Seller may provide additional man-months of Seller’s Representatives, as may be mutually agreed. 15.2.2 The Seller will provide to the Buyer an annual written account of the consumed months and any remaining balance of months. 15.2.3 Should the Buyer request additional services that exceed the amounts set forth in Clause 15.2.1(ii), the Seller may provide additional service subject to the terms and conditions agreed by the Buyer and the Seller at the time of such request. 15.2.4 The Seller will cause similar services to be provided by the representatives of the Propulsion System manufacturer and by representatives of the Suppliers when necessary and applicable.
Sample 1
Resident Customer Support Representatives. 15.2.1 (i) The Seller will provide one or more dedicated resident customer support representatives to act in an advisory capacity for pre-entry-into-service support of the Aircraft (“Resident Customer Support Representative”), commencing at **.
Sample 1
Resident Customer Support Representatives. 15.2.1 The Seller will provide representatives to act in an advisory capacity ("RESIDENT CUSTOMER SUPPORT REPRESENTATIVE") as follows:
Sample 1
Resident Customer Support Representatives. 15.2.1 The Seller will provide representatives to act in an advisory capacity at the Buyer’s main base or at other locations (“Resident Customer Support Representative”) to be mutually agreed. (i) At a mutually agreed date, the Seller will provide a dedicated Resident Customer Support Representative who will remain on-site as long as the Buyer has at least one (1) Aircraft in its fleet that is dedicated to the Buyer’s operation. (ii) In addition, the Seller will provide a total of [***] man-months’ of Resident Customer Support Representatives. The actual number of Customer Support Representatives assigned to the Buyer at any one time will be mutually agreed. 15.2.2 The Seller will provide to the Buyer a regular written account of the consumed man-months and any remaining balance of such months provided above under Clause 15.2.1(ii). This account will be made [***] until the man-months are consumed. 15.2.3 Should the Buyer request additional services that exceed the amounts set forth in Clause 15.2.1(ii), the Seller may provide additional service subject to the terms and conditions agreed by the Buyer and the Seller at the time of such request. 15.2.4 The Parties will consult to determine if and when similar services will be provided by the Propulsion System manufacturer and Suppliers.
Sample 1
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Related to Resident Customer Support Representatives

  • CONTRACTOR CUSTOMER SERVICE REPRESENTATIVE Contractor shall designate a customer service representative (and inform Enterprise Services of the same) who shall be responsible for addressing Purchaser issues pertaining to this Contract.

  • Customer Support If Customer is entitled to receive Customer Support as part of a separately purchased Service Plan, Sage warrants that while Customer’s Service Plan is in effect and if it has paid all required Service Plan fees, Sage will use qualified personnel to provide Customer Support in a professional manner consistent with industry standards. Customer’s sole remedy under this section 5.2 is limited to Sage’s re-performance of the Customer Support services giving rise to Customer’s claim.

  • Customer Services Customer Relationship Management (CRM): All aspects of the CRM process, including planning, scheduling, and control activities involved with service delivery. The service components facilitate agencies’ requirements for managing and coordinating customer interactions across multiple communication channels and business lines. Customer Preferences: Customizing customer preferences relative to interface requirements and information delivery mechanisms (e.g., personalization, subscriptions, alerts and notifications).

  • DEPENDENT PERSONAL SERVICES 1. Subject to the provisions of Articles 16, 18 and 19, salaries, wages and other similar remuneration derived by a resident of a Contracting State in respect of an employment shall be taxable only in that State unless the employment is exercised in the other Contracting State. If the employment is so exercised, such remuneration as is derived therefrom may be taxed in that other State. 2. Notwithstanding the provisions of paragraph 1, remuneration derived by a resident of a Contracting State in respect of an employment exercised in the other Contracting State shall be taxable only in the first-mentioned State if: a) the recipient is present in the other State for a period or periods not exceeding in the aggregate 183 days in any twelve-month period commencing or ending in the tax year concerned, and b) the remuneration is paid by, or on behalf of, an employer who is not a resident of the other State, and c) the remuneration is not borne by a permanent establishment or a fixed base which the employer has in the other State. 3. Notwithstanding the preceding provisions of this Article, remuneration derived in respect of an employment exercised aboard a ship or aircraft operated in international traffic by a resident of a Contracting State, may be taxed in that State.

  • Contact with Customers and Suppliers Until the Closing Date, the Buyer shall not, and shall cause its Affiliates and direct its other Representatives not to, contact or communicate with the employees, customers, suppliers, distributors or licensors of the Acquired Entities, or any other Persons having a business relationship with the Acquired Entities, concerning the transactions contemplated hereby or any of the foregoing relationships without the prior written consent of the Seller.

  • Program Manager Owner may designate a Program Manager to administer the Project and this Contract. In lieu of a Program Manager, Design Professional may be designated to perform the role of Program Manager. The Program Manager may also be designated as the Owner’s Representative, and if no Owner’s Representative is designated, the Program Manager shall be the Owner’s Representative.

  • Customer Support and Training System Agency will provide support for the CMBHS, including problem tracking and problem resolution. System Agency will provide telephone numbers for Grantees to obtain access to expert assistance for CMBHS-related problem resolution. System Agency will provide initial CMBHS training. Grantee shall provide subsequent ongoing end-user training.

  • Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect

  • Review Systems; Personnel It will maintain business process management and/or other systems necessary to ensure that it can perform each Test and, on execution of this Agreement, will load each Test into these systems. The Asset Representations Reviewer will ensure that these systems allow for each Review Receivable and the related Review Materials to be individually tracked and stored as contemplated by this Agreement. The Asset Representations Reviewer will maintain adequate staff that is properly trained to conduct Reviews as required by this Agreement.

  • INDEPENDENT PERSONAL SERVICES 1. Income derived by a resident of a Contracting State in respect of professional services or other activities of an independent character shall be taxable only in that State unless he has a fixed base regularly available to him in the other Contracting State for the purpose of performing his activities. If he has such a fixed base, the income may be taxed in the other State but only so much of it as is attributable to that fixed base. 2. The term "professional services" includes especially independent scientific, literary, artistic, educational or teaching activities as well as the independent activities of physicians, lawyers, engineers, architects, dentists and accountants.

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