Customer Focus definition

Customer Focus. Is driven to service the demands of customers, whether they are internal or external • Proficient ability to install or assemble and debug new equipment or updates to existing equipment: Works with Engineers and other Technicians to install or update equipment. • Perform or assist with product or process qualifications: Runs tests, gathers and records data and performs other activities required to qualify new products and processes or changes to existing products or processes. • Strong proficiency to Diagnose and Repair Equipment and Process issues: Diagnoses and repairs any equipment or process issues. Find and correct root cause. • Secure Support From Other Manufacturing Technicians or Engineers as Necessary: Exercises good judgment in requesting help from other Manufacturing Technicians in a timely manner when help is needed or when help would increase equipment uptime. Choose the correct person to ask for help. • Communicate effectiveness: Effectively communicates information regarding equipment or process problems to the appropriate person. • Data Gathering: Gathers accurate data to be used for diagnosis, root cause analysis, resolving CAPAs or other purposes.
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Customer Focus. Is driven to service the demands of customers, whether they are internal or external • Support Continuous Improvement in the Spring Winding Department: Supports continuous improvement projects and assists with project related tasks. • Proficiency required to install or assemble and debug new equipment or updates to existing equipment: Works with Engineers and other Technicians to install or update equipment. • Perform or assist with product or process qualifications: Run tests, gathers and records data and performs other activities required to qualify new products and processes or changes to existing products or processes. • Proficiency required to diagnose and repair equipment and process issues: Diagnoses and repairs any equipment or process issues. Find and correct root cause. • Secure Support from Other Manufacturing Technicians or Engineers as Necessary: Exercises good judgment in requesting help from other Manufacturing Technicians in a timely manner when help is needed or when help would increase equipment uptime. Choose the correct person to ask for help.
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Customer Focus to the New Zealand Police means understanding the needs and expectations of its customers and delivering services that meet or exceed their needs and expectations. This involves positioning all Police officers and the organisation to understand the needs of the public, Iwi, and Government. It requires all New Zealand Police staff to have the skills to deliver a quality service to their customers and work in partnership with them to achieve their vision of Safer Communities Together.
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Examples of Customer Focus in a sentence

  • The occupant of this position will be expected to comply with and demonstrate a positive commitment to the XXXXX values and the highest achievement in demonstrating positive commitment to Equal Employment Opportunity, Occupational Safety & Health, Public Sector Standards, Code of Conduct, Code of Ethics, Quality Improvement, Performance Management, Customer Focus, Disability Services Act and Confidentiality throughout the course of their duties.

  • The occupant of this position will be expected to comply with and demonstrate a positive commitment to the highest achievement level in Equal Employment Opportunity, Occupational Safety & Health, Public Sector Standards, Code of Conduct, Code of Ethics, Quality Improvement, Performance Management, Customer Focus, Disability Services Act and Confidentiality throughout the course of their duties.

  • BASIC COMPETENT ADVANCED EXPERT Competency 9: Client Orientation and Customer Focus Definition: Must be willing and able to deliver services effectively and efficiently in order to put the spirit of customer service (Batho Pele) into practice.

  • Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

  • The screening process has been undertaken and it has been decided that a Customer Focus Appraisal is not required for this decision.

  • A Customer Focus Appraisal has been undertaken and is attached as an Appendix to this report.

  • Contributing to Team Success Actively participating as a member of a team to move the team toward the completion of goals Customer Focus Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organisation’s needs.

  • Manager Governance and Customer Focus - Spencer RichIn providing this advice, I have no interests to disclose in this report.

  • Customer Focus – customer perception of quality, Translating needs into requirements, customer retention.

  • Customer Focus: Top Management shall ensure that customer requirements are determined and are met with the aim of enhancing customer satisfaction.


More Definitions of Customer Focus

Customer Focus means: We are a reliable and flexible partner standing for expert advice, functional products and services, and perceptible sustainability.
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Customer Focus in the County Council always means starting from the residents' perspective. It is much more than how quickly the phone is answered or how good the website is. Customer Focus means we put our residents (both as service users and council tax payers) at the heart of our service planning and delivery. This doesn't mean never saying "no" - we have limited resources - but it does mean making the very best of the resource we've got and always aiming to meet or exceed customer expectations. The Council needs to have a more integrated approach to each citizen, recognising that individuals are likely to receive services from more than one department. Customer Focus also means we treat all our residents with respect, ensuring we communicate and consult with them effectively.
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Customer Focus. We have always given precedence to the Agency’s success over company profitability. • Higher Skilled Labor: TSCTI’s resources have been more qualified than the mandatory requirements. • Turnaround Time: Resource replacements, whenever required, were provided within 24 hours • Training: We have provided pieces of training on CMMI processes, and new technologies and achieved Certifications • High Availability: TSCTI has ensured 24x7 availability of the client interfacing team Simply put, we take pride in what we do, and complete customer satisfaction is our top priority. There are numerous examples of our having worked with our clients to ensure outstanding customer support.
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Customer Focus essentially means a focus on all users of services. ‘User as customer’ is a growing rhetoric of government, which is fully explained in the ‘Customer Focused Document’. ‘Customer’ in terms of policy-making and service provision, refers to the ultimate beneficiary of public service. ‘Customer Focused Government’ explain that ‘customer’ is favourable to ‘citizen’ when exploring service provision as ‘citizen’ is too
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Related to Customer Focus

  • Customer User means an employee of Customer, a Customer Affiliate or Business Partner.

  • Customer means the State agency or other entity identified in a contract as the party to receive commodities or contractual services pursuant to a contract or that orders commodities or contractual services via purchase order or other contractual instrument from the Contractor under the Contract. The “Customer” may also be the “Buyer” as defined in the PUR 1001 if it meets the definition of both terms.

  • End-Use Customer means a person or entity in Delaware that purchases electrical energy at retail prices from a Retail Electricity Supplier.

  • Customer Content means all files, content (including audio, video, text, or images), and data (including Personal Data) belonging to or controlled by the Customer, which is uploaded into the Products and Services or otherwise provided to Showpad for processing pursuant to the Agreement.

  • Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue.

  • End User Customer means a third party retail Customer that subscribes to a Telecommunications Service provided by either of the Parties or by another Carrier or by two (2) or more Carriers.

  • Customer Software means software which is owned by or licensed to the Customer;

  • END USER CUSTOMER LOCATION means the physical location of the premises where an End User makes use of the telecommunications services.

  • Customer Group means Customer and any of its Affiliates established and/or doing business in the EEA, or United Kingdom;

  • Customer Systems means the Customer's information technology infrastructure, including computers, software, hardware, databases, electronic systems (including database management systems) and networks, whether operated directly by Customer or through the use of third-party services.

  • Customer/s for the purpose of this Offer shall mean a person who is using ICICI bank Netbanking services or holds a valid ICICI Bank VISA/MASTER Debit card/Prepaid card or holds a valid VISA/MASTER Credit Card issued by ICICI Bank and who has received communication from ICICI Bank with respect to the Offer.

  • Supplier Software means software which is proprietary to the Supplier or its Affiliates which is used or supplied by the Supplier in the provision of the Services; Supplier Staff means all persons employed or engaged by the Supplier together with the Supplier's servants, agents, suppliers, consultants and Sub-Contractors (and all persons employed by any Sub-Contractor together with the Sub-Contractor’s servants, consultants, agents, suppliers and Sub-Contractors) used in the performance of its obligations under this Contract; Time and Materials means the pricing mechanism for the Services as may be agreed by the Parties and set out at paragraph Error: Reference source not found in the SOW; TUPE means the Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) as amended or replaced or any other regulations or UK legislation implementing the Acquired Rights Directive; Velocity means the Metric which measures the total number of Story Points for Stories that have been accepted in a Sprint, indicating the rate of progress towards Acceptance of all Stories from the Product Backlog;

  • Supplier System means the information and communications technology system used by the Supplier in performing the Services including the Software, the Equipment and related cabling (but excluding the Customer System);

  • Existing Customer means an individual who has purchased goods or services from a person, who is the recipient of a voice communication from that person, and who either paid for the goods or services within the 12 months preceding the voice communication or has not paid for the goods and services at the time of the voice communication because of a prior agreement between the person and the individual.

  • Customer Affiliate means an entity that owns or controls, is owned or controlled by or is or under common control or ownership with Customer, where control is defined as the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity, whether through ownership of voting securities, by contract or otherwise;

  • Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;

  • Supplier means the successful bidder who is awarded the contract to maintain and administer the required and specified service(s) to the State.

  • Customer Data means any content, materials, data and information that Authorized Users enter into the production system of a Cloud Service or that Customer derives from its use of and stores in the Cloud Service (e.g. Customer-specific reports). Customer Data and its derivatives will not include SAP’s Confidential Information.

  • Customer Technology means Customer's proprietary technology, including Customer's Internet operations design, content, software tools, hardware designs, algorithms, software (in source and object forms), user interface designs, architecture, class libraries, objects and documentation (both printed and electronic), know-how, trade secrets and any related intellectual property rights throughout the world (whether owned by Customer or licensed to Customer from a third party) and also including any derivatives, improvements, enhancements or extensions of Customer Technology conceived, reduced to practice, or developed during the term of this Agreement by Customer.

  • Customer Agreement means a written agreement entered into between Provider and any Customer pursuant to which a Customer orders BPO Services from Provider.

  • End Users means a Third Party residence or business that subscribes to Telecommunications Services provided by any of the Parties at retail. As used herein, the term “End User(s)” does not include any of the Parties to this Agreement with respect to any item or service obtained under this Agreement.

  • End User means, in the event that the Services or Deliverables involve the use of any information systems, any and all UNICEF employees, consultants and other personnel and any other external users collaborating with UNICEF, in each case, authorized by UNICEF to access and use the Services and/or Deliverables.

  • Reseller is a category of CLECs who purchase the use of Finished Services for the purpose of reselling those Telecommunications Services to their End User Customers.

  • New Customer means a residential customer who

  • Customer Contract means a Contract (or group of related Contracts) pursuant to which any Group Company, after giving effect to the Pre-Closing Business Transfers, licenses or otherwise provides products and services to customers of the Business.