Retention of Customer Content. Customer acknowledges that Smartsheet may, pursuant to its standard retention copy creation procedures or as a requirement of certain laws or regulations to which Smartsheet is subject, maintain copies or backups of Customer Content (including as part of records, documents, or broader data sets) beyond the period described in Section 5.1. In such cases, notwithstanding the requirements of Section 5.1, Smartsheet may continue to retain such Customer Content in copies or backups beyond the period prescribed in Section 5.1 provided that: (a) Smartsheet notifies Customer on termination of its need to retain such copies and/or backups; and (b) Smartsheet will continue to comply with all the requirements of the Agreement in relation to any such retained Customer Content.
Retention of Customer Content. During a Hosting Services engagement, IPRO will only retain Customer’s Content for a period of 30 days. This includes i) the original source or content sent to IPRO, ii) unused expanded discovery data, iii) processed or converted content published through IPRO’s Solution or delivered to Customer, iv) Duplicate content exported from IPRO’s Solution, v) content post-delivery to Customer. Customer may request to archive data using near-line storage at a lower rate to reduce storage fees. Customer will not have access to the database or data but IPRO can easily restore it when needed. It is Customer’s responsibility to validate the delivery of the Services and ensure all data is correct within IPRO’s retention period. After this period, IPRO shall not be responsible or liable for the deletion, damage, loss or failure to restore any of Customer Data or Customer Content. This does not apply to single-tenant subscriptions within the IPRO Solution fully managed by client.
Retention of Customer Content. Customer acknowledges that Vendor may, pursuant to its standard retention copy creation procedures or as a requirement of certain laws or regulations to which Vendor is subject, maintain copies or backups of Customer Content (including as part of records, documents, or broader data sets) beyond the period described in Section 5.1. In such cases, notwithstanding the requirements of Section 5.1, Vendor may continue to retain such Customer Content in copies or backups beyond the period prescribed in Section 5.1 provided that: (a) Vendor notifies Customer on termination of its need to retain such copies and/or backups; and (b) Vendor will continue to comply with all the requirements of the Agreement in relation to any such retained Customer Content.
