Server Uptime Sample Clauses

Server Uptime. Server Uptime is the total time in a calendar month that a HostNexus server is available through the Internet, provided that Client has established connectivity. HostNexus takes responsibility for Server and Network availability within their network; however, we cannot be held liable for upstream problems, outside of our network. Our guarantee is that our Servers and Network will be available to clients free of Network Outages that render 100% packet loss, 99.9% of each calendar month.
Sample 1
Server Uptime. 8.1. In the event that the System shall be hosted on Our Servers, Nubo shall make commercial reasonable efforts (unless You subscribed for a Trial Edition only) to make sure the System will be reachable from the global internet. However, we cannot commit to a certain level of accessibility since many possible situations may cause Our Servers, from time to time, not to be reachable, and such situations are beyond Our control, such as any of the following: 8.1.1. Hardware Maintenance – occasions in which the hardware in Our Servers may need maintenance or replacement (including a defined weekly maintenance as published in Nubo' website). 8.1.2. Software Maintenance – occasions in which software updates will be required.
Sample 1
Server Uptime. Focus commits to provide 99.7% uptime for all servers, Focus has disaster recovery plan to put back the application online within maximum twenty-four (24) hours with no data loss.
Sample 1
Server Uptime. Consignor monitors Server Uptime by submitting regular requests on the Consignor Cloud Platform to check whether the service is alive. The Uptime is calculated as the percent of successful requests from the total number of requests made. Planned maintenance is excluded in calculating Server Uptime. Guaranteed Server Response Time: Measured as processing time from start to end at Consignor servers, excluding any third-party services Successfully meeting these metrics is contingent on full compliance by the Customer with Consignor’s system requirements, which are available in Consignor Help Center. Guaranteed First Response Time: The time elapsed from a customer enquiry is registered received in Consignor’s customer service system until the Customer receives a first reply from a Consignor representative by phone or email. Target Resolution Time: The time elapsed from an Incident is registered received in Consignor’s customer service system until the Customer is notified that the Incident is solved. Customer Update Frequency: The time elapsed between each time the Customer is notified by a Consignor representative of the status of a reported Incident until the Incident is solved. Measurement starts from the Incident is first registered in Consignor’s customer service system. For all Customer Service metrics, measurement is calculated as a percentage of all solved enquiries from the Customer that meet the performance target, divided by all solved enquiries received from the Customer over a given period. The SLA measurement period is provided in Table 1.
Sample 1
Server Uptime. Sublicensor will provide 99.0% uptime for the KABN ID Platform. This excludes any planned outages due to preventive maintenance or upgrade installation. Sublicensor will conduct planned preventive maintenance and upgrade installations at regular intervals. Maintenance and upgrades are generally scheduled on the weekends (Saturday evening EST) during low volume hours to minimize impact on Sublicensee. This will include providing routine server maintenance as well as any connections between the servers and the Sublicensee that may be required. Most preventive maintenance and upgrade installations will not impact Sublicensee. If any issue is detected for which a service outage becomes necessary, at Sublicensor’s reasonable discretion to rectify the detected issue, Sublicensor will provide 48 hours’ notice before undertaking any planned maintenance. Sublicensor shall promptly inform Sublicensee upon resolution of any service issue once service has been restored. Sublicensor will offer the following commitment for Response to technical issues: Priority Category SLA – Standard Support Priority 1 30 min Priority 2 1 hour Priority 3 1 business day
Sample 1

Related to Server Uptime

  • DNS name server availability Refers to the ability of a public-­‐DNS registered “IP address” of a particular name server listed as authoritative for a domain name, to answer DNS queries from an Internet user. All the public DNS-­‐registered “IP address” of all name servers of the domain name being monitored shall be tested individually. If 51% or more of the DNS testing probes get undefined/unanswered results from “DNS tests” to a name server “IP address” during a given time, the name server “IP address” will be considered unavailable.

  • Local Circuit Switching Capability, including Tandem Switching Capability 4.2.1 Local circuit switching capability is defined as: (A) line-side facilities, which include, but are not limited to, the connection between a loop termination at a main distribution frame and a switch line card; (B) trunk-side facilities, which include, but are not limited to, the connection between trunk termination at a trunk-side cross-connect panel and a switch trunk card; (C) switching provided by remote switching modules; and (D) all features, functions, and capabilities of the switch, which include, but are not limited to: (1) the basic switching function of connecting lines to lines, line to trunks, trunks to lines, and trunks to trunks, as well as the same basic capabilities made available to BellSouth’s customers, such as a telephone number, white page listings, and dial tone; and (2) all other features that the switch is capable of providing, including but not limited to customer calling, customer local area signaling service features, and Centrex, as well as any technically feasible customized routing functions provided by the switch. Any features that are not currently available but are technically feasible through the switch can be requested through the BFR/NBR process. 4.2.2 Notwithstanding BellSouth’s general duty to unbundle local circuit switching, BellSouth shall not be required to unbundle local circuit switching for Louisville Telephone when Louisville Telephone serves an end-user with four (4) or more voice-grade (DS-0) equivalents or lines served by BellSouth in one of the following MSAs: Atlanta, GA; Miami, FL; Orlando, FL; Ft. Lauderdale, FL; Charlotte-Gastonia-Rock Hill, NC; Greensboro-Winston Salem-High Point, NC; Nashville, TN; and New Orleans, LA, and BellSouth has provided non- discriminatory cost based access to the Enhanced Extended Link (EEL) throughout Density Zone 1 as determined by NECA Tariff No. 4 as in effect on January 1, 1999. 4.2.3 In the event that Louisville Telephone orders local circuit switching for an end user with four (4) or more DS0 equivalent lines within Density Zone 1 in an MSA listed above, BellSouth shall charge Louisville Telephone the market based rates in Exhibit B for use of the local circuit switching functionality for the affected facilities.

  • Server Software Subject to the terms and conditions of this XXXX, Vocera grants you the non-exclusive right to (i) install and run (“Use”) the Server Software on computer systems (each, a “Server Computer”) located at End User’s Facilities in the geographic territory designated above (“Territory”); (ii) to Use the Client Software in conjunction with Authorized Client Devices and such Server Computers; and (iii) for pilot licenses for certain Software provided on a trial basis, use such Software for the limited term specified by Vocera in writing. You may Use the standard Server Software on one primary Server Computer (or a primary cluster of computers suitably configured for productive use of the Server Software). You may install backup copies of the Server Software on backup Server Computers to provide redundancy in the event of failure of the primary Server Computer(s) but, unless you have acquired additional licenses or a failover license from Vocera, you may not run such backup or additional copies concurrently with the primary copies. Vocera grants you the right to use the applicable License Key issued by Vocera only to enable Use of the Server Software in conjunction with the licensed Server Computers. Server Software may be licensed for a Subscription Term as specified in the Quote.

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Workstation/Laptop encryption All workstations and laptops that process and/or store DHCS PHI or PI must be encrypted using a FIPS 140-2 certified algorithm which is 128bit or higher, such as Advanced Encryption Standard (AES). The encryption solution must be full disk unless approved by the DHCS Information Security Office.

  • Access Toll Connecting Trunk Group Architecture 9.2.1 If ECI chooses to subtend a Verizon access Tandem, ECI’s NPA/NXX must be assigned by ECI to subtend the same Verizon access Tandem that a Verizon NPA/NXX serving the same Rate Center Area subtends as identified in the LERG. 9.2.2 ECI shall establish Access Toll Connecting Trunks pursuant to applicable access Tariffs by which it will provide Switched Exchange Access Services to Interexchange Carriers to enable such Interexchange Carriers to originate and terminate traffic to and from ECI’s Customers. 9.2.3 The Access Toll Connecting Trunks shall be two-way trunks. Such trunks shall connect the End Office ECI utilizes to provide Telephone Exchange Service and Switched Exchange Access to its Customers in a given LATA to the access Tandem(s) Verizon utilizes to provide Exchange Access in such LATA. 9.2.4 Access Toll Connecting Trunks shall be used solely for the transmission and routing of Exchange Access to allow ECI’s Customers to connect to or be connected to the interexchange trunks of any Interexchange Carrier which is connected to a Verizon access Tandem.

  • Network Access Control The VISION Web Site and the Distribution Support Services Web Site (the “DST Web Sites”) are protected through multiple levels of network controls. The first defense is a border router which exists at the boundary between the DST Web Sites and the Internet Service Provider. The border router provides basic protections including anti-spoofing controls. Next is a highly available pair of stateful firewalls that allow only HTTPS traffic destined to the DST Web Sites. The third network control is a highly available pair of load balancers that terminate the HTTPS connections and then forward the traffic on to one of several available web servers. In addition, a second highly available pair of stateful firewalls enforce network controls between the web servers and any back-end application servers. No Internet traffic is allowed directly to the back-end application servers. The DST Web Sites equipment is located and administered at DST’s Winchester data center. Changes to the systems residing on this computer are submitted through the DST change control process. All services and functions within the DST Web Sites are deactivated with the exception of services and functions which support the transfer of files. All ports on the DST Web Sites are disabled, except those ports required to transfer files. All “listeners,” other than listeners required for inbound connections from the load balancers, are deactivated. Directory structures are “hidden” from the user. Services which provide directory information are also deactivated.

  • XXX Hosting 10.1 XXX Hosting is not required for resale in the BellSouth region.

  • Data Access Control Persons entitled to use data processing systems gain access only to the Personal Data that they have a right to access, and Personal Data must not be read, copied, modified or removed without authorization in the course of processing, use and storage.

  • Unbundled Channelization (Multiplexing) 5.7.1 To the extent NewPhone is purchasing DS1 or DS3 or STS-1 Dedicated Transport pursuant to this Agreement, Unbundled Channelization (UC) provides the optional multiplexing capability that will allow a DS1 (1.544 Mbps) or DS3 (44.736 Mbps) or STS-1 (51.84 Mbps) Network Elements to be multiplexed or channelized at a BellSouth central office. Channelization can be accomplished through the use of a multiplexer or a digital cross-connect system at the discretion of BellSouth. Once UC has been installed, NewPhone may request channel activation on a channelized facility and BellSouth shall connect the requested facilities via COCIs. The COCI must be compatible with the lower capacity facility and ordered with the lower capacity facility. This service is available as defined in NECA 4. 5.7.2 BellSouth shall make available the following channelization systems and interfaces: 5.7.2.1 DS1 Channelization System: channelizes a DS1 signal into a maximum of twenty- four (24)