Server Uptime Sample Clauses

Server Uptime. Sublicensor will provide 99.0% uptime for the KABN ID Platform. This excludes any planned outages due to preventive maintenance or upgrade installation. Preventative Maintenance and Upgrade Installations Sublicensor will conduct planned preventive maintenance and upgrade installations at regular intervals. Maintenance and upgrades are generally scheduled on the weekends (Saturday evening EST) during low volume hours to minimize impact on Sublicensee. This will include providing routine server maintenance as well as any connections between the servers and the Sublicensee that may be required. Most preventive maintenance and upgrade installations will not impact Sublicensee. If any issue is detected for which a service outage becomes necessary, at Sublicensor’s reasonable discretion to rectify the detected issue, Sublicensor will provide 48 hours’ notice before undertaking any planned maintenance. Sublicensor shall promptly inform Sublicensee upon resolution of any service issue once service has been restored. Response Times Sublicensor will offer the following commitment for Response to technical issues: Priority Category SLA – Standard Support Priority 1 30 min Priority 2 1 hour Priority 3 1 business day
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Server Uptime. 8.1. In the event that the System shall be hosted on Our Servers, Nubo shall make commercial reasonable efforts (unless You subscribed for a Trial Edition only) to make sure the System will be reachable from the global internet. However, we cannot commit to a certain level of accessibility since many possible situations may cause Our Servers, from time to time, not to be reachable, and such situations are beyond Our control, such as any of the following:
Sample 1
Server Uptime. Server Uptime is the total time in a calendar month that a HostNexus server is available through the Internet, provided that Client has established connectivity. HostNexus takes responsibility for Server and Network availability within their network; however, we cannot be held liable for upstream problems, outside of our network. Our guarantee is that our Servers and Network will be available to clients free of Network Outages that render 100% packet loss, 99.9% of each calendar month. Network and Server Outages or Unscheduled Downtime Network or Server Outages or Unscheduled Downtime is any unplanned or unscheduled interruption in Service availability during which the Client is unable to access the services as described in the section titled "Server Uptime" above. A Network or Server Outage is defined as a period in which 100% packet loss to our network is experienced, which is determined to have been caused by a problem in HostNexus's Network as confirmed by HostNexus. Downtime or outages are measured as the total length of time of the unplanned interruption in service availability in a calendar month. Scheduled Downtime Scheduled Downtime is any HostNexus scheduled interruption of Services, for the purpose of network and server upgrades, or replacement of any equipment in order to provide for you better service.
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Server Uptime. Consignor monitors Server Uptime by submitting regular requests on the Consignor Cloud Platform to check whether the service is alive. The Uptime is calculated as the percent of successful requests from the total number of requests made. Planned maintenance is excluded in calculating Server Uptime. Guaranteed Server Response Time: Measured as processing time from start to end at Consignor servers, excluding any third-party services Successfully meeting these metrics is contingent on full compliance by the Customer with Consignor’s system requirements, which are available in Consignor Help Center. Guaranteed First Response Time: The time elapsed from a customer enquiry is registered received in Consignor’s customer service system until the Customer receives a first reply from a Consignor representative by phone or email. Target Resolution Time: The time elapsed from an Incident is registered received in Consignor’s customer service system until the Customer is notified that the Incident is solved. Customer Update Frequency: The time elapsed between each time the Customer is notified by a Consignor representative of the status of a reported Incident until the Incident is solved. Measurement starts from the Incident is first registered in Consignor’s customer service system. For all Customer Service metrics, measurement is calculated as a percentage of all solved enquiries from the Customer that meet the performance target, divided by all solved enquiries received from the Customer over a given period. The SLA measurement period is provided in Table 1.
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Server Uptime. Focus commits to provide 99.7% uptime for all servers, Focus has disaster recovery plan to put back the application online within maximum twenty-four (24) hours with no data loss.
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Related to Server Uptime

  • Server Use This agreement does not permit you to install or Use the Software on a computer file server. For information on Use of Software on a computer file server please refer to xxxx://xxx.xxxxx.xxx/go/acrobat_distribute for information about Adobe Reader; or xxxx://xxx.xxxxx.xxx/go/licensing for information about the Adobe Runtimes.

  • DNS name server availability Refers to the ability of a public-­‐DNS registered “IP address” of a particular name server listed as authoritative for a domain name, to answer DNS queries from an Internet user. All the public DNS-­‐registered “IP address” of all name servers of the domain name being monitored shall be tested individually. If 51% or more of the DNS testing probes get undefined/unanswered results from “DNS tests” to a name server “IP address” during a given time, the name server “IP address” will be considered unavailable.

  • Servers Marco backs up the following servers only: Windows Servers, SQL servers, Exchange server, and Virtual Machines images running VMWare or Hyper V.

  • Local Circuit Switching Capability, including Tandem Switching Capability 4.2.1 Local circuit switching capability is defined as: (A) line-side facilities, which include, but are not limited to, the connection between a loop termination at a main distribution frame and a switch line card; (B) trunk-side facilities, which include, but are not limited to, the connection between trunk termination at a trunk-side cross-connect panel and a switch trunk card; (C) switching provided by remote switching modules; and (D) all features, functions, and capabilities of the switch, which include, but are not limited to: (1) the basic switching function of connecting lines to lines, line to trunks, trunks to lines, and trunks to trunks, as well as the same basic capabilities made available to BellSouth’s customers, such as a telephone number, white page listings, and dial tone; and (2) all other features that the switch is capable of providing, including but not limited to customer calling, customer local area signaling service features, and Centrex, as well as any technically feasible customized routing functions provided by the switch. Any features that are not currently available but are technically feasible through the switch can be requested through the BFR/NBR process.

  • Server Software Subject to the terms and conditions of this XXXX, Vocera grants you the non-exclusive right to (i) install and run (“Use”) the Server Software on computer systems (each, a “Server Computer”) located at End User’s Facilities in the geographic territory designated above (“Territory”); (ii) to Use the Client Software in conjunction with Authorized Client Devices and such Server Computers; and (iii) for pilot licenses for certain Software provided on a trial basis, use such Software for the limited term specified by Vocera in writing. You may Use the standard Server Software on one primary Server Computer (or a primary cluster of computers suitably configured for productive use of the Server Software). You may install backup copies of the Server Software on backup Server Computers to provide redundancy in the event of failure of the primary Server Computer(s) but, unless you have acquired additional licenses or a failover license from Vocera, you may not run such backup or additional copies concurrently with the primary copies. Vocera grants you the right to use the applicable License Key issued by Vocera only to enable Use of the Server Software in conjunction with the licensed Server Computers. Server Software may be licensed for a Subscription Term as specified in the Quote.

  • The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, commit sufficient personnel and resources to meet the requirements of this MOU.

  • Workstation/Laptop encryption All workstations and laptops that process and/or store DHCS PHI or PI must be encrypted using a FIPS 140-2 certified algorithm which is 128bit or higher, such as Advanced Encryption Standard (AES). The encryption solution must be full disk unless approved by the DHCS Information Security Office.

  • XXX Hosting 10.1 XXX Hosting is not required for resale in the BellSouth region.

  • Data Access Control Persons entitled to use data processing systems gain access only to the Personal Data that they have a right to access, and Personal Data must not be read, copied, modified or removed without authorization in the course of processing, use and storage. Measures: • As part of the SAP Security Policy, Personal Data requires at least the same protection level as “confidential” information according to the SAP Information Classification standard. • Access to Personal Data is granted on a need-to-know basis. Personnel have access to the information that they require in order to fulfill their duty. SAP uses authorization concepts that document grant processes and assigned roles per account (user ID). All Customer Data is protected in accordance with the SAP Security Policy. • All production servers are operated in the Data Centers or in secure server rooms. Security measures that protect applications processing Personal Data are regularly checked. To this end, SAP conducts internal and external security checks and penetration tests on its IT systems. • SAP does not allow the installation of software that has not been approved by SAP. • An SAP security standard governs how data and data carriers are deleted or destroyed once they are no longer required.

  • Unbundled Channelization (Multiplexing) 5.7.1 To the extent NewPhone is purchasing DS1 or DS3 or STS-1 Dedicated Transport pursuant to this Agreement, Unbundled Channelization (UC) provides the optional multiplexing capability that will allow a DS1 (1.544 Mbps) or DS3 (44.736 Mbps) or STS-1 (51.84 Mbps) Network Elements to be multiplexed or channelized at a BellSouth central office. Channelization can be accomplished through the use of a multiplexer or a digital cross-connect system at the discretion of BellSouth. Once UC has been installed, NewPhone may request channel activation on a channelized facility and BellSouth shall connect the requested facilities via COCIs. The COCI must be compatible with the lower capacity facility and ordered with the lower capacity facility. This service is available as defined in NECA 4.

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