MAINTENANCE AND UPGRADES. 8.1 CA may make changes or updates to the SaaS and/or SaaS infrastructure (such as compute infrastructure, storage technology, security, technical configurations, hosting facilities within Data Center Region, etc.) that do not materially degrade the deployment and consumption of the SaaS Offering during the Subscription Term including to reflect changes in technology, industry practices, and/or patterns of system use.
MAINTENANCE AND UPGRADES. 8.1. ConnectWise may update, improve, modify or add new functionality to SaaS during the Subscription Term for optimization of SaaS as necessary in order to maintain performance and/or fix any issues during the Subscription Term.
8.2. ConnectWise may make changes or updates to the SaaS infrastructure (such as compute infrastructure, storage technology, security, technical configurations, hosting facilities within Data Center Region, etc.) during the Subscription Term, including to reflect changes in technology, industry practices, and patterns of system use.
8.3. Client is obligated to stay current on a supported version of the SaaS Offering, as per the SaaS Release and Upgrade Policy.
MAINTENANCE AND UPGRADES. 8.1. At any time without notice, ConnectWise may update, improve, modify or add new functionality to SaaS during the Subscription Term for optimization of SaaS as necessary in order to maintain performance and/or fix any issues during the Subscription Term.
8.2. At any time without notice, ConnectWise may make changes or updates to the SaaS infrastructure (such as compute infrastructure, storage technology, security, technical configurations, hosting facilities within Data Center Region, etc.) during the Subscription Term, including to reflect changes in technology, industry practices, and patterns of system use.
8.3. Client is obligated to stay current on a supported version of the SaaS Offering, as per the SaaS Release and Upgrade Policy.
MAINTENANCE AND UPGRADES. At its option, NxStage may conduct routine maintenance on the System(s) and any other equipment shipped to Customer under this Agreement. Customer shall provide NxStage with reasonable access to these devices during Customer’s normal business hours, Monday through Friday (not including holidays), to conduct such maintenance, at NxStage’s request upon reasonable prior notice. As part of an ongoing maintenance program, NxStage may elect to install reasonable Product upgrades, at no cost to Customer. NxStage does not, however, guarantee that any upgrades will be installed on Products shipped to Customer under this Agreement.
MAINTENANCE AND UPGRADES. 3.4.1. The Supplier shall keep the Services updated and upgraded so that the Services regularly are improved and enhanced.
3.4.2. Support and maintenance services shall be provided as part of the Services and the Supplier shall deliver maintenance in accordance with the attached Technical Support Scheme.
MAINTENANCE AND UPGRADES. 8.1. ConnectWise may update, improve, modify or add new functionality to SaaS during the Subscription Term for optimization of SaaS as necessary in order to maintain performance and/or fix any issues during the Subscription Term. In the event any update will materially change either the administrator or user experience, ConnectWise will provide Client reasonable prior notice (not less than 30 days) and will provide a preview site where Client can observe such changes where applicable, provided however, that ConnectWise may make a change with shorter or no notice if the change is required by law or to fix a security vulnerability.
8.2. ConnectWise may make changes or updates to the SaaS infrastructure (such as compute infrastructure, storage technology, security, technical configurations, hosting facilities within Data Center Region, etc.) during the Subscription Term, including to reflect changes in technology, industry practices, and patterns of system use.
8.3. Client is obligated to stay current on a supported version of the SaaS Offering, as per the SaaS Release and Upgrade Policy.
MAINTENANCE AND UPGRADES. 9.1 The Service Provider reserves the right to temporarily suspend Services for the purposes of maintaining or upgrading hardware and/or software in whole or in part on the IP Telephony Network. The Service Provider shall notify the Customer no less than twenty (20) days prior to any such planned suspension of Services provided that the Service Provider knows of such maintenance or upgrade requirements that far in advance. In all instances where 20 days notice can not be provided, the Service Provider will provide notice within two (2) business days of receiving notice of any anticipated suspension of Service.
9.2 The Service Provider will work with the Customer to schedule maintenance and servicing on the IP Network to minimize any service interruption to the Customer's customers.
MAINTENANCE AND UPGRADES. System/product maintenance and upgrades, if applicable, are included in the ongoing support and warranty as contracted. These ensure continued attention to product performance and general maintenance. Scheduled product upgrades include enhancements and minor and major product changes. Customers are notified in advance of scheduled maintenance. It is the County’s responsibility to accept all offered updates and upgrades to the system. If the County does not accept these, County should be advised that Contractor, at its discretion, may offer limited support for previous versions. All code releases also maintain the integrity of any client specific configurations (i.e. templates, addresses, staff information, active protocols, etc.) that have been implemented either by Contractor’s implementation staff or the County’s administrative staff. Contractor’s support staff is committed to resolving County’s issues as fast as possible. If Contractor cannot resolve County’s issue, Contractor will identify the course of action that Contractor will be taking and indicate when an answer will be available. Contractor in turn will seek assistance from the designated developer. The next level of escalation goes to the Project Manager, who also addresses all operational issues on an ongoing basis and reviews the issue log regularly to assess product performance and service levels. Senior Management will handle issues requiring further discussion and resolution. Any issues to be determined to be of a critical nature are immediately escalated accordingly.
MAINTENANCE AND UPGRADES. The purchase of a license for the Program includes the provision of Maintenance Services for a period of twelve months from the effective date of the Order Form expire automatically, unless prior to such expiry date You may obtain Maintenance Services by entering into a separate Maintenance Agreement with Aquanty. The purchase of a license for the Program does not include the provision of any other support services from Us. Support services may be obtained and provided by Aquanty pursuant to the terms of a separate agreement to be entered into between You and Us.
MAINTENANCE AND UPGRADES. 4.1 Zylpha may from time to time offer to the Client upgrades to and enhancements of the Software free of charge.
4.2 The Client is not required to use such upgrades or enhancements, but Zylpha shall not be required to provide the Support Service except in respect of the current release level from time to time of the Software incorporating such upgrades and enhancements.
4.3 The Client agrees that it shall ensure that any user of the Software who requires support in relation thereto shall first contact the Maintenance Contact and the Maintenance Contact shall use reasonable endeavours to resolve the issue. No user of the Software or any other person acting on behalf of the Client shall contact Xxxxxx in relation to support other than the Maintenance Contact, notice of whose appointment shall from time to time be given to Zylpha by the Client. There shall be no more than one Maintenance Contact from time to time other than with the prior written consent of Xxxxxx.
