Service Availability Guarantee Scope Sample Clauses

Service Availability Guarantee Scope. UDomain's Service Availability Guarantee is to have the UDomain’s Network connectivity provided to collocation customers, whose connections are via a dedicated Ethernet network port, available 99.99% of the time. 'UDomain’s Network' shall mean the collection and configuration of networking equipment utilized by UDomain to provide Internet connectivity to its customers up to the peering points with other major Internet service or backbone providers.
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Service Availability Guarantee Scope. Applied Answers, Inc. guarantees that it will maintain a 100% up time, excluding scheduled maintenance, for facilities and the Applied Answers, Inc. Network as follows: in the event that one or more of Customer’s file transfer sites are unable to transmit or receive information via the Internet through the Front-end Network as a result of disruptions to either the Data Center or the Front-end Network (a “Covered Outage”), Applied Answers, Inc. will, as Applied Answers, Inc.'s sole obligation and Customer’s sole and exclusive remedy for failure to meet the foregoing guarantee, credit the Customer’s account for every five (5) consecutive minutes of such Covered Outage with the prorated monthly subscription fees for one (1) day of services for the affected sites, up to a maximum credit during any calendar month equal to the total prorated fees due to Applied Answers, Inc. from Customer during such calendar month for the affected sites (“Standard Service Credit”). In no event will Applied Answers, Inc.’s scheduled maintenance of the Data Center, the Front-end Network or the Applied Answers, Inc. Equipment be deemed a Covered Outage entitling Customer to the Standard Service Credit.
Service Availability Guarantee Scope. The Provider shall ensure protected circuit availability that guarantees 99.8% service availability. These service availability figures are accumulated on a monthly basis;
Service Availability Guarantee Scope. CentriLogic's Service Availability Guarantee is to have the CentriLogic Network (as defined in the applicable service agreement) connectivity available to the internet backbone 99.99% of the time.

Related to Service Availability Guarantee Scope

  • Quarterly Contractor Performance Reporting Customers shall complete a Contractor Performance Survey (Exhibit I) for each Contractor on a Quarterly basis. Customers will electronically submit the completed Contractor Performance Survey(s) to the Department Contract Manager no later than the due date indicated in Contract Exhibit D, Section 17, Additional Special Contract Conditions. The completed Contractor Performance Survey(s) will be used by the Department as a performance-reporting tool to measure the performance of Contractors. The Department reserves the right to modify the Contractor Performance Survey document and introduce additional performance-reporting tools as they are developed, including online tools (e.g. tools within MyFloridaMarketPlace or on the Department's website).

  • Service Availability You understand that Service availability is at all times conditioned upon the corresponding operation and availability of the communication systems used in communicating your instructions and requests to the Credit Union. We will not be liable or have any responsibility of any kind for any loss or damage thereby incurred by you in the event of any failure or interruption of such communication systems or services resulting from the act or omission of any third party, or from any other cause not reasonably within the control of the Credit Union.

  • Staffing Levels To the extent legislative appropriations and PIN authorizations allow, safe staffing levels will be maintained in all institutions where employees have patient, client, inmate or student care responsibilities. In July of each year, the Secretary or Deputy Secretary of each agency will, upon request, meet with the Union, to hear the employees’ views regarding staffing levels. In August of each year, the Secretary or Deputy Secretary of Budget and Management will, upon request, meet with the Union to hear the employees’ views regarding the Governor’s budget request.

  • EPP service availability Refers to the ability of the TLD EPP servers as a group, to respond to commands from the Registry accredited Registrars, who already have credentials to the servers. The response shall include appropriate data from the Registry System. An EPP command with “EPP command RTT” 5 times higher than the corresponding SLR will be considered as unanswered. If 51% or more of the EPP testing probes see the EPP service as unavailable during a given time, the EPP service will be considered unavailable.

  • CONTRACTOR PERFORMANCE AUDIT The Contractor shall allow the Authorized User to assess Contractor’s performance by providing any materials requested in the Authorized User Agreement (e.g., page load times, response times, uptime, and fail over time). The Authorized User may perform this Contractor performance audit with a third party at its discretion, at the Authorized User’s expense. The Contractor shall perform an independent audit of its Data Centers, at least annually, at Contractor expense. The Contractor will provide a data owner facing audit report upon request by the Authorized User. The Contractor shall identify any confidential, trade secret, or proprietary information in accordance with Appendix B, Section 9(a), Confidential/Trade Secret Materials.

  • Performance by Borrower Borrower shall in a timely manner observe, perform and fulfill each and every covenant, term and provision of each Loan Document executed and delivered by, or applicable to, Borrower, and shall not enter into or otherwise suffer or permit any amendment, waiver, supplement, termination or other modification of any Loan Document executed and delivered by, or applicable to, Borrower without the prior written consent of Lender.

  • Performance by Administrative Agent If the Borrower or any other Loan Party shall fail to perform any covenant, duty or agreement contained in any of the Loan Documents, the Administrative Agent may, after notice to the Borrower, perform or attempt to perform such covenant, duty or agreement on behalf of the Borrower or such other Loan Party after the expiration of any cure or grace periods set forth herein. In such event, the Borrower shall, at the request of the Administrative Agent, promptly pay any amount reasonably expended by the Administrative Agent in such performance or attempted performance to the Administrative Agent, together with interest thereon at the applicable Post-Default Rate from the date of such expenditure until paid. Notwithstanding the foregoing, neither the Administrative Agent nor any Lender shall have any liability or responsibility whatsoever for the performance of any obligation of the Borrower under this Agreement or any other Loan Document.

  • Performance Reporting The State of California is required to submit the following financial reports to FEMA:

  • Continuing Contract Performance Pending final resolution of a Claim, except as otherwise agreed in writing or as provided in Section 9.7 and Article 13, the Design-Builder shall proceed diligently with performance of the Contract and the Owner shall continue to make payments in accordance with the Design-Build Documents.

  • Employee Performance Review When a formal review of an employee’s performance is made, the employee concerned shall be given an opportunity to discuss, sign and make written comments on the review form in question and the employee is to receive a signed copy to indicate that its contents have been read. An employee shall be entitled to a minimum of two (2) work days to review the performance review prior to providing any response to the Employer, verbally or in writing, with respect to the evaluation.

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