Service Center Dispute Resolution Sample Clauses

Service Center Dispute Resolution. 16.3.1 The following Dispute Resolution procedures will apply with respect to any billing dispute arising out of or relating to the Agreement. 16.3.1.1 If the written notice given pursuant to Section 15.2 discloses that a dispute relates to billing, then the procedures set forth in this Section 16.3.1 shall be used and the dispute shall first be referred to the appropriate service center for resolution. In order to resolve a billing dispute, one Party shall furnish the other Party written notice of (i) the date of the bill in question, (ii) BAN number of the bill in question, (iii) telephone number, circuit ID number or trunk number in question, (iv) any USOC information relating to the item questioned, (v) amount billed, (vi) amount in question, and (vii) the reason that the Party disputes the billed amount. 16.3.1.2 The Parties shall attempt to resolve Disputed Amounts appearing on current billing statements thirty (30) to sixty (60) calendar days from the Bill Due Date (provided the disputing Party furnishes all requisite information and evidence under Section 16.3.1.1 by the Bill Due Date). If not resolved within thirty (30) calendar days, upon request, the Parties will notify each other of the status of the dispute and the expected resolution date. 16.3.1.3 The Parties shall attempt to resolve Disputed Amounts appearing on statements prior to the current billing statement within thirty (30) to ninety (90) calendar days, but resolution may take longer depending on the complexity of the dispute. Either Party may initiate Informal Resolution of Disputes identified in Section 16.4 prior to initiating Formal Resolution of Disputes identified in Section 16.5 if the Parties are unable to resolve the Disputed Amounts.
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Service Center Dispute Resolution. Informal Dispute Resolution; and
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Service Center Dispute Resolution. The following dispute resolution procedureswill apply with respect to any billing dispute arising out of or relating to this Agreement. Written notice sent to AT&T-22STATE for Disputed Amounts must be made onAT&T-22STATE’s “Billing Claims Dispute Form”. 19.4.1 If the written notice given pursuant to this Section 19.3 above discloses that the dispute relates tobilling, then the procedures set forth in Section 18.4 above shall be used. 19.4.2 For a dispute submitted by Xxxxxxx, the dispute shall first be processed by the appropriate service center for resolution. 19.4.3 To resolve a billing dispute, the Disputing Party shall furnish the Billing Party with written notice of the following: 19.4.3.1 the date of the bill in question; 19.4.3.2 the Billing Account Number(s) that is the subject of the dispute; 19.4.3.3 the telephone number, circuit ID number or trunk number that is the subject of the dispute; 19.4.3.4 any USOC (or other descriptive information) relating to the subject of the dispute; 19.4.3.5 the amountbilled; 19.4.3.6 the amount indispute; and 19.4.3.7 the reason that the Disputing Party disputes the billed amount. 19.4.4 When Carrier is the Disputing Party, Carrier must provide evidence toAT&T-22STATE that it has either paid the disputed amount or established an interest bearing escrow account that complies with the requirements set forth in Section 17.14 above, and that Carrier has deposited all Unpaid Charges relating to services into that escrow account in order for that billing Claim to be deemed a “dispute”. Failure to provide the information and evidence required by Section 19.0 above not later than twenty-nine (29) calendar days following the Bill Due Date shall constitute Carrier’s irrevocable and full waiver of its right to dispute the subject charges. 19.4.5 The Parties shall attempt to resolve Disputed Amounts appearing on invoices within sixty (60) days of the Billing Party’s receipt of notice of Disputed Amounts. However, if the dispute is not resolved within the first thirty (30) days of such sixty (60) day period, uponrequest, the Billing Party shall advisethe Disputing Party of the status of the dispute and the expected resolution date. 19.4.6 If the Parties are not able to resolve their billing disputes, either Party may inform the other Party in writing that it is invoking the informal dispute resolution provisions of this Agreement.
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Service Center Dispute Resolution the following DispuRteesolution procedureswill apply with respect to any billing dispute arising out of or relating to the Agreement. Written Notice sentAtTo&T-22STATEfor Disputed Amounts must be made on the “Billing Claims Dispute Form”. 13.4.1 If the written Notice given pursuant tSoection 13.3 above discloses thaht et dispute relates tobilling, then the procedures set forth in Section 12.4 above shall be used. 13.4.2 For a dispute submitted by the CARRIER, the dispute shall first be processed by the appropriate service center for resolution. 13.4.3 In order to resolve abilling dispute, the Disputing Party shall furnish the other Party written Notice of:
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Service Center Dispute Resolution. Informal Dispute Resolution; and Formal Dispute Resolution, each of which is described below.
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Related to Service Center Dispute Resolution

  • Dispute Resolution Process Any claim, dispute or other matter in question not resolved by the process identified in Paragraph

  • Dispute Resolution All or any disputes arising out or touching upon or in relation to the terms and conditions of this Agreement, including the interpretation and validity of the terms thereof and the respective rights and obligations of the Parties, shall be settled amicably by mutual discussion, failing which the same shall be settled through the adjudicating officer appointed under the Act.

  • Dispute Resolution Procedure 21.1 All disputes or grievances arising between the Parties shall as far as practical be resolved at the workplace level through consultation. Accordingly the following procedure must be followed: 21.1.1 Initially the Employee shall discuss any grievance, dispute or claim with their immediate supervisor; 21.1.2 If the matter is not resolved at such a meeting, the Parties may hold further discussions with appropriate senior levels of management; 21.1.3 If the matter cannot be resolved at the workplace level, the Parties agree to refer the matter to Enterprise Initiatives Pty Ltd who will engage a third party mediator to mediate the dispute. Any such mediator will conduct the mediation in accordance with the provisions of Part 13, Division 6 of the Act. 21.2 To the extent that the dispute concerns Employee entitlements or Employer obligations under the Agreement the Employer will ask for the Employee's agreement to seek advice from EI Legal Pty Ltd. 21.3 This dispute resolution procedure does not apply to Employees where the Employer has given notice and reasons for termination according to clause 5 of the Agreement. 21.4 Where the Parties agree to pursue mediation the Parties:- 21.4.1 Will participate in the mediation process in good faith; 21.4.2 Acknowledge the right of other to appoint in writing, another person to act on their behalf in relation to the mediation process; 21.4.3 Agree not to commence any action against the other; and 21.4.4 Agree that during the time when the Parties attempt to resolve the matter: i) the Parties continue to work in accordance with the contract of employment unless the Employee has a reasonable concern about an imminent risk to his or her health or safety; and ii) subject to relevant provisions of any state or territory occupational safety law, even if the Employee has a reasonable concern about an imminent risk to his or her health or safety, the Employee must not unreasonably fail to comply with a direction by his or her Employer to perform other available work, whether at the same workplace or another workplace, that is safe and appropriate for the Employee to perform; and iii) the Parties must cooperate to ensure that the dispute resolution procedures are carried out as quickly as is reasonably possible.

  • Informal Dispute Resolution (a) Prior to the initiation of formal dispute resolution procedures (i.e., arbitration), the Parties shall first attempt to resolve their dispute at the senior manager level. If that level of dispute resolution is not successful, the Parties shall proceed informally, as follows: (i) Upon the written request of either Party, each Party shall appoint a designated representative who does not otherwise devote substantially full time to performance under this Agreement, whose task it will be to meet for the purpose of endeavoring to resolve such dispute. (ii) The designated representatives shall meet as often as the Parties reasonably deem necessary in order to gather and furnish to the other all information with respect to the matter in issue that the Parties believe to be appropriate and germane in connection with its resolution. The representatives shall discuss the problem and attempt to resolve the dispute without the necessity of any formal proceeding. (iii) During the course of discussion, all reasonable requests made by one Party to another for non-privileged non-confidential information reasonably related to this Agreement shall be honored so that each of the Parties may be fully advised of the other's position. (iv) The specific format for the discussions shall be left to the discretion of the designated representatives. (b) Prior to instituting formal proceedings, the Parties will first have their chief executive officers meet to discuss the dispute. This requirement shall not delay the institution of formal proceedings past any statute of limitations expiration or for more than fifteen (15) days. (c) Subject to Subsection (b), formal proceedings for the resolution of a dispute may not be commenced until the earlier of: (i) The designated representatives concluding in good faith that amicable resolution through continued negotiation of the matter does not appear likely; or (ii) Thirty (30) days after the initial written request to appoint a designated representative pursuant to Subsection (a), above, (this period shall be deemed to run notwithstanding any claim that the process described in this Section 11.2 was not followed or completed). (d) This Section 11.2 shall not be construed to prevent a Party from instituting, and a Party is authorized to institute, formal proceedings earlier to avoid the expiration of any applicable limitations period, or to preserve a superior position with respect to other creditors or as provided in Section 11.6(a).

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