Service Deficiencies. If Customer is aware that a defect exists in a Service, Customer shall be responsible for making whatever appropriate adjustments may thereafter be necessary until M&I corrects the defect and, if requested by Customer, M&I will, at M&I's expense, assist Customer in making such corrections through the most cost-effective means, whether manual, by system reruns, or program modifications. M&I will, where reasonable, make every effort to correct any known material defect as soon as commercially reasonable at M&I's expense.
Service Deficiencies. If either Party becomes aware of a defect in the Q2 Services or the Software, that Party shall promptly notify the other Party and make whatever adjustments are necessary until such time as Q2 is able to correct the defect. Q2 will assist Customer in making such adjustments through the most cost-effective means available. Q2 will be diligent and promptly proceed with the correction of any known defect at its sole cost and expense. Customer will receive and respond to any customer complaints about the Q2 Services, and Customer and Q2 will use reasonable efforts to cooperate to resolve such customer complaints.
Service Deficiencies. BPPR will notify EVERTEC immediately upon discovery of any evidence that might indicate that there is any failure, malfunction, defect or non-conformity in the Services. Except as otherwise provided for in the Service Levels set forth in the Operating Rules or of a particular Service Rider, if EVERTEC and BPPR determine that the cause of the problem is exclusively imputable to EVERTEC, EVERTEC will exercise Best Efforts to provide a solution to the problem at its own cost, otherwise any corrections to the Services will be at BPPR’s expense. BPPR will be responsible for making appropriate adjustments within its capacity and control as may be reasonably necessary to mitigate adverse effects until EVERTEC remedies the deficiency or problem.
Service Deficiencies. 13 9.3 Exclusive Remedy.................................................. 14
Service Deficiencies. The City will notify the Supplier of any deficiencies in the Services. Deficiencies include any non-compliance with this Contract. The Supplier must, at its sole expense, rectify the deficiency within the time the City requires, otherwise the City may rectify it and set-off or claim the City’s costs against the Supplier. The Supplier is responsible for any costs or loss of value the City experiences as a result of the deficiency.
Service Deficiencies. Metro has particular time constraints, which the Contractor must work within to assist Metro in orderly management of the bus fleet and satisfy the demands of the metropolitan bus timetables. Metro will record performance in this area from its own viewpoint and log service
Service Deficiencies. If Customer is aware that a defect exists in a -------------------- Service, Customer shall be responsible for making whatever appropriate adjustments may thereafter be necessary until M&I corrects the defect and, if requested by Customer, M&I will, at M&I's expense, assist Customer in making such corrections through the most cost-effective means, whether manual, by system reruns, or program modifications. M&I will, where reasonable, make every effort to correct any known material defect as soon as commercially reasonable at M&I's expense. If, after investigation of the reported system error, it is determined that the system error is beyond M&I's responsibility, including, but not limited to, system errors resulting from modifications made by the Customer, the Customer agrees to pay for M&I's efforts in investigating and/or resolving the system error at M&I's then-current rates for such services, plus expenses incurred by M&I.
Service Deficiencies. If Customer is aware that any defect exists in -------------------- the Services, Customer shall be responsible for using commercially reasonable efforts to make appropriate adjustments to mitigate adverse effects on Customer until M&I corrects the defect and M&I will promptly reimburse Customer therefor, if requested by Customer, or known by M&I, M&I will, at M&I's expense, make such corrections through the most cost-effective means, whether manual, by system reruns or program modifications. M&I will, where reasonable, make every effort to correct any known material defect as soon as commercially reasonable (which may be on an emergency basis, depending on the seriousness of the problem caused by the defect) at M&I's expense.
Service Deficiencies. No more often than once in any five (5) year period during the Term, in the event Tenant determines that the services being furnished to the Office Component by the performance of the cleaning company or other third party contractor pursuant to this Article 10 are unsatisfactory, in Tenant's reasonable judgment, Tenant may deliver written notice to Landlord specifying in detail the manner in which such services are deemed deficient. If the deficiencies are not, in Tenant's reasonable judgment, substantially corrected during the ninety (90) day period after such written notice, then Tenant may deliver a further notice directing Landlord to terminate the contract for the applicable contractor providing such service to the Office Component, subject to and in accordance with the termination provisions of such contract, with any contractually-required termination fee to be paid by Tenant. Promptly thereafter, Landlord shall enter into a new contract for the applicable service with a contractor mutually agreeable to Landlord and Tenant.
