Service Fulfilment. The Merchant agrees to keep evidence that products and services are provided to the customers in a satisfactory manner to reduce the risk of successful chargebacks and fraud.
Service Fulfilment. 2.1. The customer makes the necessary preparations so that the service technician can start the service work immediately after arriving at the respective site. This includes free access to plants and their components.
2.2. If required, the customer will support the service technician in carrying out the service work. Should it be necessary to inspect the site, the customer will provide auxiliary staff in order to meet the valid accident prevention regulations.
2.3. The aim of works covered by the service agreement is to maintain the normal condition of the plant. This includes the timely replacement of worn out parts. The lump sum service payment does not cover the cost of replacement parts. If these are anticipated, they will be offered via order confirmation before the works start or they will be charged on a time and material basis.
2.4. Should the customer not be able to fulfil any agreed obligations stipulated in the service agreement (e.g. free access to the plant) on the agreed service date then the extra expenses will be charged separately.
Service Fulfilment. The Partner must accept all Qrew Up Bookings, and may only decline to accept Qrew Up Bookings in exceptional circumstances. In return, Customers are entitled to receive Partner Services equal to those included in their Qrew Up Booking at the price indicated on the Qrew Up Booking. Partners may not impose any extra or additional fees or charges that contradict or otherwise alter the Terms of Sale of any Qrew Up Booking, unless expressly agreed by the Customer. If a Customer receives Partner Services that are less than the value of the amount paid for the Qrew Up Booking, they may be entitled to a refund by the Partner equal to the difference between the value of the service received and the value of the Qrew Up Booking. If a Partner fails to honor any of its obligations listed above, the Partner shall be considered to be in Material Breach of this Agreement and may forfeit any payments due to it in connection with that Qrew Up Booking, other penalties as defined within this Agreement notwithstanding.
Service Fulfilment. You agree that by making yourself available to be hired on the Platform, you will honor any booking request that you have accepted and will work as required by the job described by the client. As an Assembler, if you cannot fulfill a booked service appointment or if we discover that you have provided false information about your skills or the services that you can offer, we may suspend or disable your account.
