Service Request Reporting Sample Clauses

Service Request Reporting. Service Provider’s responsibilities include: 1. Provide a monthly report on use of the knowledge base to fulfil Service Requests. 2. Provide a monthly report, or more frequently as required by DIR, including: 2.1. Progress toward fulfillment and the status of all Service Requests. 2.2. Committed fulfillment timeframes, anticipated completion times, and status. 2.3. Ownership and activities toward fulfillment for all open Service Requests. 2.4. Changes in Service Request status throughout the Service Request lifecycle. 2.5. Categories of Service Requests, by DIR Customer. 3. Provide a monthly report on Service Provider and other Service Component Provider(s) staff activities on Service Requests. 4. Provide a monthly report on outstanding and aging Service Requests and the trends thereof. 5. Provide reports on all requesting mediums to show demand, forecasts on demand, trends, product health, spend, problem areas, and backlogs. 6. Provide reports on the effectiveness of the Request for Solution process, including: time- to-solution, time-to-respond, accuracy of proposals, accuracy of forecast and captured compared to canceled.
Sample 1Sample 2Sample 3
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Service Request Reporting. Service Provider responsibilities include: 1. Provide a monthly report on use of the knowledge base to fulfil Service Requests. 2. Provide a monthly report, or more frequently as required by DIR, including: 2.1. Progress toward fulfillment and the status of all Service Requests. 2.2. Committed fulfillment timeframes, anticipated completion times, and status. 2.3. Ownership and activities toward fulfillment for all open Service Requests. 2.4. Changes in Service Request status throughout the Service Request life cycle. 2.5. Categories of Service Requests, by DIR Customer. 3. Provide a monthly report on Service Provider and DCS Service Providers staff activities on Service Requests. 4. Provide a monthly report on outstanding and aging Service Requests and the trends thereof. 5. Provide reports on all requesting mediums to show demand, forecasts on demand, trends, product health, spend, problem areas, and backlogs. 6. Provide reports on the effectiveness of the Request for Solution process, including: time- to-solution, time-to-respond, accuracy of proposals, accuracy of forecast and captured compared to canceled.
Sample 1Sample 2
Service Request Reporting. Contractor will: Produce monthly, or on demand, reports and data extracts on the service request data. Provide a mechanism whereby JWA is able to run and print these reports independently if so desired by the County if available.
Sample 1
Service Request Reporting. Contractor shall provide periodic reporting on the performance and practice of Service Request Management, including:  Report on use and effectiveness of the knowledge base to fulfil Service Requests.  Reports on all requesting mediums to show demand, forecasts on demand, trends, product health, spend, problem areas, and backlogs.  Reports on the effectiveness of the Service Request process, including (but not limited to): Committed fulfilment timeframes, anticipated completion times, and status; Ownership and activities toward fulfilment for all open requests; Changes in requests status throughout the Service Request life cycle; Volumes and categories of requests; Outstanding and aging requests, and the trends thereof.  Reports on the effectiveness of the Request for Solution process, including (but not limited to): time-to-solution, time-to-respond, accuracy of proposals, accuracy of forecast and comparing captured to cancelled requests.
Sample 1

Related to Service Request Reporting

  • Monthly Reporting Within twenty (20) calendar days following the end of each calendar month, Registry Operator shall deliver to ICANN reports in the format set forth in Specification 3 attached hereto (“Specification 3”).

  • Progress Reporting 5. The IP will submit to UNICEF narrative progress reports against the planned activities contained in the Programme Document, using the PDPR. Unless otherwise agreed between the Parties in writing, these reports will be submitted at the end of every Quarter. The final report will be submitted no later than thirty (30) calendar days after the end the Programme and will be provided together with the FACE form.

  • Diversity Reporting Upon request, the Contractor will report to the Department its spend with business enterprises certified by the OSD. These reports must include the time period covered, the name and Federal Employer Identification Number of each business enterprise utilized during the period, commodities and contractual services provided by the business enterprise, and the amount paid to the business enterprise on behalf of each agency purchasing under the Contract.

  • Adverse Event Reporting Both Parties acknowledge the obligation to comply with the Protocol and / or applicable regulations governing the collection and reporting of adverse events of which they may become aware during the course of the Clinical Trial. Both Parties agree to fulfil and ensure that their Agents fulfil regulatory requirements with respect to the reporting of adverse events.

  • Incident Reporting Transfer Agent will use commercially reasonable efforts to promptly furnish to Fund information that Transfer Agent has regarding the general circumstances and extent of such unauthorized access to the Fund Data.

  • Management Reporting (a) Provide periodic reports, in accordance with agreed upon frequency and content parameters, to the Funds. As reasonably requested by the Funds, the Transfer Agent shall furnish ad hoc reports to the Funds.

  • Contract Reporting The Contractor shall report information on orders received from Customers associated with this Contract. No price adjustments will be considered for any Contractor who has outstanding reports, or any other documentation required under this Contract. The Contractor shall submit reports in accordance with the following schedule: MFMP Transaction Fee Report Calendar month 15 calendar days after the end of each month Quarterly Sales Report State’s Fiscal Quarter 30 calendar days after close of the period Diversity Report(submitted to the Customer) State Fiscal Year 30 Business Days after close of the period Preferred Pricing Affidavit (in accordance with the Special Contract Conditions) Annual Contract Anniversary Date

  • Fault Reporting 5.1 We are responsible for correcting faults in supplying the Voice Services. You must provide all necessary assistance to enable us to locate and repair any fault which is our responsibility. 5.2 We are not responsible for any fault which is on your side of the network termination point, except in relation to Purchase Equipment, or Other Equipment that we are maintaining. 5.3 We are not responsible for any fault which is within the network of a Supplier. However, we will notify that Supplier of the fault and request that the fault be corrected promptly.

  • Accident Reporting 25.1 If You or an Authorised Driver has an Accident or if the Vehicle is stolen You must report the Accident or theft to Us within 24 hours of it occurring and fully complete an Accident/Theft report form. 25.2 If the Vehicle is stolen or if You or an Authorised Driver of the Vehicle has an Accident where: (a) any person is injured; (b) the other party has failed to stop or leaves the scene of the Accident without exchanging names and addresses; or (c) the other party appears to be under the influence of drugs or alcohol, You or the Authorised Driver must also report the theft or Accident to the Police. 25.3 If You or an Authorised Driver has an Accident You and the Authorised Driver must: (a) exchange names and addresses and telephone numbers with the other driver and drivers licence details; (b) take the registration numbers of all vehicles involved; (c) take as many photos as is reasonable showing: (i) the position of the Vehicles before they are moved for towing or salvage; (ii) the Damage to the Vehicle; (iii) the damage to any third party vehicle or property; and (iv) the general area where the Accident occurred, including any road or traffic signs; (d) obtain the names, addresses and phone numbers of all witnesses; (e) not make any admission of fault or promise to pay the other party's claim or release the other party from any liability; (f) forward all third party correspondence or court documents to Us within 7 days of receipt together with a fully completed Accident Report Form (if not already submitted); and (g) co-operate with Us in the prosecution of any legal proceedings that We may institute or defence of any legal proceedings which may be instituted against You or Us as a result of an Accident, including: (i) attending Our lawyer's office; and (ii) any Court hearing.

  • CHILD ABUSE REPORTING CONTRACTOR hereby agrees to annually train all staff members, including volunteers, so that they are familiar with and agree to adhere to its own child and dependent adult abuse reporting obligations and procedures as specified in California Penal Code section 11164 et seq. and Education Code 44691. To protect the privacy rights of all parties involved (i.e., reporter, child and alleged abuser), reports will remain confidential as required by law and professional ethical mandates. A written statement acknowledging the legal requirements of such reporting and verification of staff adherence to such reporting shall be submitted to the LEA.

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