Common use of Step 2—Formal Grievance Clause in Contracts

Step 2—Formal Grievance. If the grievance is not satisfactorily resolved at Step 1 of the formal process (above), then the grievant may request that the grievance be advanced to Step 2 of the grievance procedure by presenting a Formal grievance in writing to the General Manger. Any request to advance to step 2 must be made no later than fourteen (14) calendar days after the Department Manager’s written reply at Step 1. If no written reply is given, the request to advance to Step 2 must be made within fourteen (14) calendar days after the timeline for providing a response to Step 1 has expired. The General Manager or designee shall meet with the grievant, the Department Manager, Human Resources Manager, and at the employee’s request the designated representative, to discuss the facts no later than fourteen (14) calendar days after the receipt of the grievance at their level. The General Manager or designee shall respond to the grievant in writing within fourteen (14) calendar days after the meeting.