Common use of Step One Clause in Contracts

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representative, at the time the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceeding.

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party party to fully understand the allegations against it. The Parties parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees employees, and reasonable working time to conduct their investigations. At the local meeting, the Parties parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representative, at the time the grievance is referred to the national level. The Parties parties agree that the Summary and Status Form is without prejudice; neither Party party can rely upon the Form or its content in any arbitration or any other legal proceeding.

Step One. If The employee involved may within four working days after the dispute grievance first arises, take up the grievance with the Grievance Committee who shall give due consideration thereto, and if the Grievance Committee is not resolved at satisfied that there is just cause for the complaint stage described abovegrievance, a the following procedure shall apply, namely: The Grievance Committee, may within fifteen working days after the Grievance first arises, file the grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed and redress sought in writing with the Chief and/or Deputy Chief of the Fire Department of the Corporation who shall meet with the Grievance Committee accompanied by the employee involved within five working days after the grievance is so filed and who shall render their decision in writing and reasons in respect thereto within five working days of the form prescribed at Appendix Q to this Agreement and must be submitted time of such meeting. In the event that the Chief of the Fire Department of the Corporation does not provide redress satisfactory to the employee's immediate supervisor/manager. The Grievance Committee, after notifying the Chief of the Fire Department, the Grievance Committee may, within five working days after receipt of the aforesaid decision of the Chief, forward a copy of the grievance form must provide sufficient particulars together with a copy of the said written decision of the Chief, together with the reasons as to allow why the responding Party to fully understand redress of the allegations against it. The Parties will attempt, and have the full authorityChief was not satisfactory, to settle grievances at the local levelProtection to Persons and Property Sub-committee for the Corporation through the Chief Administrative Officer who, with the City’s Chief Administrative Officer and/or designate, shall meet with the Grievance Committee within seven working days after receipt of such copies and advise it in writing of their decision and reasons with respect to the grievance within seven working days of the time of such meeting. However, settlements reached at In the local level will be made without prejudice or precedent and will not be referred event that the Chair of Protection to or imposed by either Party to this Agreement unless the national representatives Persons & Property Committee for the Corporation and the Union jointly agree otherwiseCity’s Chief Administrative Officer and/or designate do not provide redress satisfactory to the Association, it may within five working days after receipt by the Grievance Committee of the aforesaid decision, notify the Corporation in writing of its desire to submit the grievance to arbitration, and such arbitration shall be proceeded with in accordance with the provisions of the Fire Protection and Prevention Act. The national representatives may review local level settlements andIn this Sub- clause, where the settlement is words "working days" shall be deemed to be in violation of the Agreement or the Canada Labour Codeexclude Saturday, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed Sunday and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representative, at the time the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceedingstatutory holidays.

Step One. If the dispute is not resolved at the complaint stage described above, a A grievance may must be filed within ten in writing by the Union in the Office of the Department Chair, with a copy to the Director of Labor Relations. For grievances involving Hourly ASEs that are not working in a Department, the grievance shall be filed with their hiring unit director (10such as the manager of the tutoring center they work at, etc.). The grievance shall state the pertinent facts of the case with reasonable particularity, including the section(s) business days from of the Agreement allegedly violated, and the remedy or desired outcome that is sought. The date of filing is the date the dispute was unsuccessfully dealt with grievance is received at the complaint stageOffice. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty twenty-one (2021) business calendar days from the date occurrence of the filing events giving rise to the grievance, or from the time at which the aggrieved individual should reasonably have become aware of the grievance. Upon notification The Chair (or designee) or hiring unit director (or designee) shall meet with the grievant and the Union within fourteen (14) calendar days of receiving the grievance. The Chair (or designee) or hiring unit director (or designee) shall issue a written response to the Industrial Relations departmentgrievance within seven (7) calendar days of the meeting. Resolutions at the First Step, national although final, shall not be precedential. Step Two – If the Union representatives is not satisfied with the Step One response, it may attend local meetingsappeal in writing within seven (7) calendar days after receipt of the Step One decision. The Industrial Relations Officer may also attend. FurtherStep 2 appeal shall be made to the Xxxx of the Graduate School, with a copy sent to the manager and/or supervisor involved in the particular grievance may attendDirector of Labor Relations. The local Union grievance committee shall not exceed three (3) members except recognizes that the Xxxx may choose to designate other appropriate University personnel to act as otherwise agreed and they shall suffer no loss in regular salary the University’s representative for time spent during their normal working hours attending such meetingspurposes of this Step 2. The local Union members will be given adequate access at the workplace to the grievor(sXxxx (or designee) and other involved employees the Director of Labor Relations (or designee) shall meet with the Union and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representative, at the time the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceeding.grievant within fourteen

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's ’s immediate supervisor/supervisor / manager. The grievance form must provide sufficient particulars to allow the responding Party party to fully understand the allegations against it. The Parties parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial and Talent Relations department, national Union representatives may attend local meetings. The Industrial and Talent Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees employees, and reasonable working time to conduct their investigations. At the local meeting, the Parties parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties parties will jointly prepare a Summary summary and Status Form status form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary of summary and Status Form status form will be forwarded to the Industrial and Talent Relations Officer and the national Union representative, at the time the grievance is referred to the national level. The Parties parties agree that the Summary summary and Status Form status form is without prejudice; neither Party party can rely upon the Form form or its content in any arbitration or any other legal proceeding.

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q O to this Agreement and must be submitted to the employee's immediate supervisor/managermanager copying the Local Grievance Committee Co- Chairs. The grievance form must provide sufficient particulars, including article violations alleged and the particulars of the violation(s), to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national National Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, by mutual agreement of the Local Co-Chairs, the manager and/or supervisor the grievor(s) involved in the particular grievance may attend. The Local Co-Chairs will set agenda items five (5) business days in advance The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix RP). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national National Union representative, at the time the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceeding.

Step One. If In the dispute event the grievance is not resolved at informally, the complaint stage described above, LSCU and the LSCU member may file a grievance may in writing with the administrator. The grievance must be filed filed, in writing, within ten (10) business days from of the date the dispute was unsuccessfully dealt grievant knew or should have known of the facts giving rise to the grievance. Within five (5) days from receipt of the grievance by the Administration, the administrator shall render a decision to the LSCU in writing. Step Two. In the event the LSCU is not satisfied with the disposition of the grievance at the complaint stagepreceding level, the written grievance may be submitted by the LSCU to the Superintendent or her/his designee. Filing of the grievance at this level must be taken within five (5) days of the receipt of the decision at the preceding level. The Superintendent or her/his designee will schedule a meeting with the Grievance Committee to discuss the grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation within ten (10) days of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing receipt of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three Within five (35) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following days of the meeting, the Parties will jointly prepare Superintendent or his/her designee shall render a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded decision to the Industrial Relations Officer and the national Union representative, at the time LSCU in writing. Step Three. If the grievance is referred not resolved at Level Two, the LSCU has no less than thirty (30) calendar days from the receipt of the Level Two answer to file a notice of Intent to Arbitrate, by sending a letter to the national levelDirector, Human Resources or the appropriate Board representative. If the LSCU fails to request arbitration within this time limit, the grievance shall be deemed not eligible to go to arbitration. Upon written request by either party, after the Notice of Intent to Arbitrate, the parties shall meet in order to attempt to resolve the grievance. Such meeting is not intended to be automatic for all grievances so as to defeat the purpose of Step Two. The Parties meeting shall be composed of two (2) representative of the LSCU and two (2) representatives for the Board. The LSCU members shall be the President and the Council 25 Representative or their designee. If the parties agree that to resolve the Summary grievance, its disposition shall be reduced to writing and Status Form is without prejudice; neither Party can rely upon signed by both the Form or its content in any arbitration or any other legal proceedingLSCU representatives and Board representatives.

Step One. An employee having a grievance shall first discuss the matter with his employer or the employer rep- resentative in an effort to have the matter resolved. The Employer shall give his position on the griev- ance within two working days. If a satisfactory settlement is not reached at Step one, the grievance shall be reduced to writing and signed by the grievor setting out the nature of the grievance, the Article of this Agreement alleged to have been violated and the remedy sought. The Local Union with the grievor in attendance shall meet with the Employer within three working days of receipt of his answer to Step One in an attempt to settle the difference. The Employer shall give an answer within three working days of this meeting. If a settlement is not reached, the matter shall be brought before the Local Joint Conference Board within three working days of receipt by the Local Union, of the Employer’s answer referred to in Step Two above, or such other time as is mutually agreed upon. A policy grievance arising between an employer, the Local Trade Association or the Union shall be in writing and signed by the griever, setting forth particulars of the allegation including the Article of this Agreement alleged to have been violated, the nature of the remedy sought by the griever and forwarded to the party against whom the griev- ance is made. A meeting shall be convened with all parties to the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business three working days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing receipt of the grievance. Upon notification The grievance will be initiated within thirty days of the occurrence of the circumstances that have given rise to the Industrial Relations department, national Union representatives may attend local meetingsgriev- ance. The Industrial Relations Officer may also attendUnion agrees the Association is not to be a party to any individual grievance. FurtherIf a settlement is not arrived at during this meeting or within such time as the parties mutually agree, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee matter shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and Local Joint Conference Board. The Local Joint Conference Board shall convene within five working days of receipt of a grievance. In matters touching upon the national Union representativeinterpretation of this Agreement, at the time Board shall forward the grievance is along with their recommendations to the Provincial Joint Conference Board. On all other matters the Local Board shall endeavour to arrive at a settle- ment. If no settlement can be reached, the matter may be referred to Arbitration. In order for the national levelLocal Joint Conference Board settlement of a grievance to be used by any party as a precedent in future cases, it must be filed with the Provincial Joint Conference Board for their unanimous concurrence. The Parties agree that In the Summary event of failure to obtain such unanimous concurrence a settlement shall be treated as being only applicable to the facts in question. Any grievance involving the interpretation of this Agreement shall be dealt with only by the Prov- incial Joint Conference Board, such Board shall convene within five working days of receiving the grievance and Status Form is without prejudice; neither Party shall render a decision. If no settle- ment can rely upon be reached, the Form or its content in matter may be referred to Arbitration. Any policy grievance filed within the prescribed time limits shall have a six-month maximum limita- tion period for any arbitration or any other legal proceedingand all claims and damages.

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q O to this Agreement and must be submitted to the employee's immediate supervisor/managermanager copying the Local Grievance Committee Co-Chairs. The grievance form must provide sufficient particulars, including article violations alleged and the particulars of the violation(s), to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national National Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, by mutual agreement of the Local Co-Chairs, the manager and/or supervisor the grievor(s) involved in the particular grievance may attend. The Local Co-Chairs will set agenda items five (5) business days in advance The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix RP). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national National Union representative, at the time the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceeding.

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party party to fully understand the allegations against it. The Parties parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Ganada Labour CodeGode, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees employees, and reasonable working time to conduct their investigations. At the local meeting, the Parties parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representative, at the time the grievance is referred to the national level. The Parties parties agree that the Summary and Status Form is without prejudice; neither Party party can rely upon the Form or its content in any arbitration or any other legal proceeding.

Step One. If The grievant shall institute action under provisions hereof within fifteen (15) calendar days after the dispute is not resolved at event giving rise to the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stagehas occurred. The grievance must be filed in writing in and delivered to the form prescribed grievant's Division or Bureau Commanding Officer or his designee, within the aforesaid fifteen (15) calendar days. The grievant prior to filing a written grievance may make an effort to settle his grievance informally, by discussion with any Superior Officer who is subordinate to the grievant's Division or Bureau Commanding Officer. The Commanding Officer or his designee shall, after receipt of the written grievance, have ten (10) calendar days to file a written response to the grievant. In the event that the grievance is not resolved to the satisfaction of the grievant at Appendix Q to STEP ONE above and involves an alleged violation of this Agreement and must only, the same written grievance may be submitted filed with the Chief of Police or his designee, within seven (7) calendar days of the grievant receiving the written response from the Division or Bureau Commander or his designee as described in STEP ONE above, or upon failure to receive a written response, within seven (7) calendar days after the expiration of the response time structure in STEP ONE above. If such grievance is not resolved to the employee's immediate supervisor/managersatisfaction of the grievant at STEP TWO above, the grievant shall within seven (7) calendar days after receipt of the written response from the Chief or his designee or upon failure to receive a written response, within seven (7) calendar days after the expiration of the response time structure in STEP TWO above, submit the same written grievance to the City Manager or his designee. The City Manager or his designee, shall hold a hearing on such grievance form must provide sufficient particulars to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business calendar days from the date after submission and shall have seven (7) calendar days thereafter to render his written decision and reasons with respect thereto. The grievant and a representative of the filing of the grievance. Upon notification to the Industrial Relations departmentAssociation, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representativecounsel may, at the option of the grievant, attend such hearing. The City Manager or his designee shall submit a copy of his decision to the grievant and the Association. Failure to hold a hearing or submit an answer in writing within the time structure shall move the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceedingSTEP FOUR.

Step One. An employee having a grievance shall first discuss the matter with his employer or the employer rep- resentative in an effort to have the matter resolved. The Employer shall give his position on the griev- ance within two working days. If a satisfactory settlement is not reached at Step one, the grievance shall be reduced to writing and signed by the grievor setting out the nature of the grievance, the Article of this Agreement alleged to have been violated and the remedy sought. The Local Union with the grievor in attendance shall meet with the Employer within three working days of receipt of his answer to Step One in an attempt to settle the difference. The Employer shall give an answer within three working days of this meeting. If a settlement is not reached, the matter shall be brought before the Local Joint Conference Board within three working days of receipt by the Local Union, of the Employer’s answer referred to in Step Two above, or such other time as is mutually agreed upon. A policy grievance arising between an employer, the Local Trade Association or the Union shall be in writing and signed by the grievor, setting forth particulars of the allegation including the Article of this Agreement alleged to have been violated, the nature of the remedy sought by the grievor and forwarded to the party against whom the griev- ance is made. A meeting shall be convened with all parties to the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business three working days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must be submitted to the employee's immediate supervisor/manager. The grievance form must provide sufficient particulars to allow the responding Party to fully understand the allegations against it. The Parties will attempt, and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing receipt of the grievance. Upon notification The grievance will be initiated within thirty days of the occurrence of the circumstances that have given rise to the Industrial Relations department, national Union representatives may attend local meetingsgriev- ance. The Industrial Relations Officer may also attendUnion agrees the Association is not to be a party to any individual grievance. FurtherIf a settlement is not arrived at during this meeting or within such time as the parties mutually agree, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee matter shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and Local Joint Conference Board. The Local Joint Conference Board shall convene within five working days of receipt of a grievance. In matters touching upon the national Union representativeinterpretation of this Agreement, at the time Board shall forward the grievance is along with their recommendations to the Provincial Joint Conference Board. On all other matters the Local Board shall endeavour to arrive at a settle- ment. If no settlement can be reached, the matter may be referred to Arbitration. In order for the national levelLocal Joint Conference Board set- tlement of a grievance to be used by any party as a precedent in future cases, it must be filed with the Provincial Joint Conference Board for their unanimous concurrence. The Parties agree that In the Summary event of failure to obtain such unanimous concurrence a settlement shall be treated as being only applicable to the facts in question. Any grievance involving the interpretation of this Agreement shall be dealt with only by the Pro- vincial Joint Conference Board, such Board shall convene within five working days of receiving the grievance and Status Form is without prejudice; neither Party shall render a decision. If no settle- ment can rely upon be reached, the Form or its content in any arbitration or any other legal proceedingmatter may be referred to Arbitration.

Step One. Grievances may be first presented by the employee and/or the Association representatives to the Officer designated by the Chief as in charge of the employee's shift or such other officer so designated, and an xxxxxxx effort shall be made within the next 48 hours to adjust the grievance in an informal manner. Step Two. If the dispute grievance is not resolved and mutually acceptable at Step One within six (6) working days, the grievance shall be submitted in writing to the Chief of the Department by the employee and/or the Union. A meeting between the Chief of the Department and/or his or her designated representative and the Grievance Committee of the Union shall be held within five (5) days after referral to the Chief of the Department, to discuss the grievance. If not satisfactorily adjusted at this meeting, the Chief shall give his/her written answer with specification of grounds within five (5) days of the meeting. If a grievance is adjusted at Step Two of the grievance procedure, the adjustment shall be noted on the grievance form and shall be signed by the Chief of the Department or his/her representative and the Union representative(s) reaching the adjustment. If a decision satisfactory to the Union at any level of the grievance procedure is not implemented within a reasonable time the Union may invoke the next step: Step Two or Step Three of the grievance procedure. If the City exceeds any time limits prescribed at any step in the grievance procedure, the Union may invoke the next step of the procedure. Written submissions of grievances at Step Two shall be in not less than triplicate, on forms to be agreed upon jointly, and shall be signed by the representative of the Union filing the grievances. The Union shall be notified in writing of all grievances filed by employees covered by this Agreement, and all grievance hearings and all determinations and awards. It shall have the right to have a representative present at any grievance hearing and shall be given no less than 48 hours notice thereof, unless waived by the Union. Any grievance, as defined hereinabove, affecting a large group of employees may, at the option of the Association, be filed at Step Two of the grievance procedure. Step Three. If the written grievance is not resolved at the complaint stage described aboveStep Two, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must it shall be submitted to the employee's immediate supervisor/managerCity Manager. The grievance form must provide sufficient particulars to allow City Manager or his/her designate shall meet with the responding Party to fully understand the allegations against it. The Parties will attempt, Association Grievance Committee within thirty (30) days after submission at Step Three and have the full authority, to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at the local level meeting, and as soon as is practicable following the meeting, the Parties will jointly prepare a Summary and Status Form for each grievance (in the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded to the Industrial Relations Officer and the national Union representative, at the time answer the grievance is referred to the national level. The Parties agree that the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceedingwithin thirty (30) days after such meeting.

Step One. If the dispute is not resolved at the complaint stage described above, a grievance may be filed within ten (10) business days from the date the dispute was unsuccessfully dealt with at the complaint stage. The grievance must be filed in writing in the form prescribed at Appendix Q to this Agreement and must Grievance shall be submitted to the employee's ’s immediate supervisor/managerSupervisor. A meeting will be held between that Supervisor and the employee within three working days of receipt of the Grievance by the Supervisor. A xxxxxxx will accompany the employee if the employee so requests. The grievance form must provide sufficient particulars Supervisor shall reply in writing within three working days following the meeting. Failing satisfaction with the reply of the Supervisor, the employee shall give the Grievance facts to allow the responding Party Union Grievance Committee which shall process the Grievance to fully understand Step Two as outlined below: Within five working days of the allegations against itreply of the immediate Supervisor in Step One above but not thereafter, the Grievance Committee and the Xxxxxxx originally involved shall present the Grievance to the Chief Executive Officer and the Personnel Officer at a meeting requested for that purpose. The Parties Chief Executive Officer or designate shall reply in writing within three working days of the meeting. Failing satisfaction with such reply, the Grievance Committee shall process the Grievance to Step Three as outlined below: Within ten working days of the reply of the Chief Executive Officer in Step Two above but not thereafter, the Grievance Committee and the Xxxxxxx originally involved shall request, in writing, a meeting with the Employer’s Personnel Committee. The Union will attempt, and have appear before the full authority, Personnel Committee at the next regularly scheduled meeting or the first meeting of the Committee thereafter to make representation in respect to the matter. The Union may request the presence of a Canadian Union of Public employees staff representative. The Personnel Committee shall confer with the Grievance Committee in an endeavour to settle grievances at the local level. However, settlements reached at the local level will be made without prejudice or precedent and will not be referred to or imposed by either Party to this Agreement unless the national representatives for the Corporation and the Union jointly agree otherwise. The national representatives may review local level settlements and, where the settlement is deemed to be in violation of the Agreement or the Canada Labour Code, ask the local grievance committee to resolve such a violation. At each place of employment, local grievance meetings shall be held as required, or at mutually agreed upon regularly scheduled intervals. Unless the Parties agree otherwise, a local grievance meeting must take place within twenty (20) business days from the date of the filing of the grievance. Upon notification to the Industrial Relations department, national Union representatives may attend local meetings. The Industrial Relations Officer may also attend. Further, the manager and/or supervisor involved in the particular grievance may attend. The local Union grievance committee shall not exceed three (3) members except as otherwise agreed and they shall suffer no loss in regular salary for time spent during their normal working hours attending such meetings. The local Union members will be given adequate access at the workplace to the grievor(s) and other involved employees and reasonable working time to conduct their investigations. At the local meeting, the Parties will exchange relevant information relating to the issue(s) in dispute and will make a sincere effort to resolve the dispute. Based on their discussions at The Secretary of the local level meeting, and as soon as is practicable following Board will report the meeting, decision of the Parties will jointly prepare a Summary and Status Form for each grievance (Personnel Committee in writing within ten working days of the manner prescribed at Appendix R). A copy of each Summary and Status Form will be forwarded meeting to the Industrial Relations Officer and Chairperson of the national Grievance Committee. In the case of a Union representativeor an Employer Grievance, at where no satisfactory settlement of the time matter in dispute is reached in Step Three either Party may within ten working days of the receipt of the reply in Step Three refer the grievance is referred to the national levelarbitration. The Parties agree that time limit may be extended by mutual agreement of the Summary and Status Form is without prejudice; neither Party can rely upon the Form or its content in any arbitration or any other legal proceedingParties.