Stopping Electronic Fund Transfers a. If you have scheduled a one-time Electronic Fund Transfer or a preauthorized or recurring Electronic Fund Transfer through the Bank, you can stop any of these transfers if we receive your request in time. If you schedule a future transfer (not a same-day transfer) through Online Banking (as defined in section “XII. Online Banking”), you may cancel the transfer by calling our Customer Support at 1-844-994-BANK (2265) no later than three (3) Business Days before the transfer was scheduled. Written requests must be sent to WebBank, Attn: Deposit Operations, 000 Xxxxx Xxxxx Xxxxxx, Xxxxx 0000, Xxxx Xxxx Xxxx, Xxxx 00000, and must be received within fourteen (14) days after you call. If you order us to stop a payment three (3) Business Days or more before the transfer is scheduled and we do not do so, we will be liable for the losses or damages.
Stopping Electronic Fund Transfers a. If you have scheduled a one-time Electronic Fund Transfer or a preauthorized or recurring Electronic Fund Transfer through the Bank, you can stop any of these transfers if we receive your request in time. If you schedule a future transfer (not a same-day transfer) through Online Banking (as defined in section “XII. Online Banking”), you may cancel the transfer by calling our Customer Support at 1-844-994-BANK (2265) no later than three (3) Business Days before the transfer was scheduled. Written requests must be sent to WebBank, Attn: Deposit Operations, P.O. Box 757, Portsmouth, NH 03802, and must be received within fourteen (14) days after you call. If you order us to stop a payment three (3) Business Days or more before the transfer is scheduled and we do not do so, we will be liable for the losses or damages.
b. If you have scheduled a one-time Electronic Fund Transfer or a preauthorized or recurring Electronic Fund Transfer through an external bank or with a third party, we will honor a request from you to stop the transfer if we receive the request at least three (3) Business Days before the scheduled date of the Electronic Fund Transfer. You may request to stop the transfer by calling our Customer Support at 1-844-994-BANK (2265) or sending us a written request to WebBank, Attn: Deposit Operations, P.O. Xxx 000, Xxxxxxxxxx, XX 00000.
Stopping Electronic Fund Transfers. If you have scheduled a recurring debit EFT (also known as a preauthorized transfer), you can stop these transfers by calling us at 0-000-000-0000 or writing us at Lockbox 7022, P.O. Box 71022, Philadelphia, PA 19176-1022 in time for us to receive your request at least three Business Days before the transfer is scheduled to be made. If you call, we may also require you to put your request in writing and get it to us within 14 days after you call. We will be liable for your losses or damages if we fail to stop a preauthorized transfer requested at least three Business Days before the transfer is scheduled. LIABILITY FOR UNAUTHORIZED ELECTRONIC FUND TRANSFERS Tell us AT ONCE if you believe your Credentials have been lost or stolen, or if you believe that an EFT has been made from your Account without your permission. Calling us is the best way of keeping your possible losses down. You could lose all the money in your Account. If you tell us within 2 Business Days after you learn of the loss or theft of your Credentials, you can lose no more than $50 if someone used your Credentials without your permission. If you do NOT tell us within 2 Business Days after you learn of the loss or theft of your Credentials, and we can prove we could have stopped someone from using your Credentials without your permission if you had told us, you could lose as much as $500. Also, if your statement shows EFTs that you did not make, including those made by your Credentials or other means, tell us at once. If you do not tell us within 60 days after the statement was delivered to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
Stopping Electronic Fund Transfers. If you have scheduled a recurring debit EFT (also known as a preauthorized transfer), you can stop these transfers by emailing us at xxxxxxx@xxxxxxxx.xxx in time for us to receive your request at least three Business Days before the transfer is scheduled to be made. We will be liable for your losses or damages if we fail to stop a preauthorized transfer requested at least three Business Days before the transfer is scheduled.
Stopping Electronic Fund Transfers a. If you have scheduled a one-time Electronic Fund Transfer or a preauthorized or recurring Electronic Fund Transfer through the Bank, you can stop any of these transfers if we receive your request in time. If you schedule a future transfer (not a same-day transfer) through Online Banking (as defined in section “XIII. Online Banking”), you may cancel the transfer through Online Banking up until 6:00 PM ET of the Business Day before the transfer was scheduled. Otherwise, in order to stop an Electronic Fund Transfer, contact us by mail or phone in time for us to receive your request three (3) Business Days or more before the transfer is scheduled to be made. Written requests must be sent to the following address: Xxxxxxx Xxxxx Bank USA, P.O. Box 70379, Philadelphia, PA 19176, and must be received within fourteen (14) days after you call. If you order us to stop a payment three (3) Business Days or more before the transfer is scheduled and we do not do so, we will be liable for the losses or damages.
