Unauthorized Electronic Fund Transfers. This section provides information on electronic fund transfers governed by the Electronic Fund Transfer Act, such as purchases you make with your SoFi Debit Card, ATM transactions, and most electronic debits and credits to your Account. Electronic fund transfers do not include check, cash, or wire transfer transactions, which are addressed elsewhere in this Agreement. Notify us IMMEDIATELY at 1‐855‐456‐7634 or in writing at SoFi Bank, N.A., 0000 Xxxx Xxxxxxxxxx Xxxxxxx #000, Xxxxxxxxxx Xxxxxxx, Xxxx 00000 if you believe that your SoFi Debit Card, the account number printed on it, or your Account credentials (such as your login information) have been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from one of your checks. If you (a) have questions about your statement, (b) think your statement or receipt is wrong, (c) need more information about a transaction, or (d) think an electronic transaction (e.g., ATM transaction, direct deposit, withdrawal, or point of sale transaction) is incorrect or unauthorized, please contact us at the number or address above as soon as possible. If you notify us within two (2) Business Days after you learn of the loss or theft of your SoFi Bank Debit Card, you can lose no more than $50.00 if someone used your Card without your permission. If you do not notify us within two (2) Business Days after you learn of the loss or theft of your SoFi Bank Debit Card, and we can prove that we could have stopped someone from using your Account without your permission if you had promptly notified us, you could lose as much as $500.00. Under Mastercard Rules, you will not be held responsible for transactions made using your SoFi Bank Debit Card that you did not authorize if you have used reasonable care in protecting your SoFi Bank Debit Card from loss or theft and you have promptly reported to us when you knew that your SoFi Bank Debit Card was lost or stolen. Zero Liability does not apply to Mastercard payment cards that are used for commercial purposes. Additionally, if you believe that there is a transaction that you did not make or that an administrative, computational or other error was made in recording or accounting for a transaction or other account activity reflected on your Account Statement, you must notify us of your concern no later than 60 days after we sent the FIRST statement on which the problem or error appeared. We are not liable to you for any da...
Unauthorized Electronic Fund Transfers. 1. Consumer liability for unauthorized transfers. Tell us AT ONCE if you believe that an electronic fund transfer has been made without your permission. Calling us is the best way of keeping your possible losses down. You could lose all of the money in your Account. If you tell us within two business days after you learn of the loss or theft, you can lose no more than $50.00. If you do NOT tell us within two business days after you learn of the loss or theft, and we can prove we could have stopped the unauthorized transaction if you had told us, you could lose as much as $500.00.
