Support Boundaries Sample Clauses

Support Boundaries. Use of FSL Software Technologies Ltd services requires a certain level of knowledge in the use of Internet languages, protocols, software, industry, and domain. This level of knowledge varies depending on the anticipated use and expectations out of the services subscribed. The Data Administration would remain the customer’s sole responsibility and FSL Software Technologies Ltd. shall bear no responsibility for any damage that occurs due to power failure, accident, fire, or any other unforeseen event. It remains the customer’s responsibility to verify and use the software in all the cases. They are required to feed the necessary information within the stipulated time so as to enable the smooth implementation. The customer is responsible for feeding the information, entering the data, uploading the contents, and providing restricted access to its respective users. Implementation and configuration services are limited to installing the software (on customer’s site or on Compliance Mantra server as specified in the contract agreement) and to provide adequate training of know-how’s to use the software. However, our team of domain experts will be happy to prepare a quote to fit your specific requirements. FSL Software Technologies Ltd provides technical support for services only to its subscribers and limits the technical support to its area of expertise. FSL Software Technologies Ltd provides support related to Compliance Mantra features to maximize the benefits out of its services. FSL Software Technologies Ltd does not provide technical support to the customers’ end-customers.
Sample 1
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Support Boundaries. Contract CADD Group, provides technical support to our subscribers (except for few holidays and short company meetings when we close our center.) We limit our technical support to our area of expertise. The following is our guidelines when providing support: Contract CADD Group provides support related to your server or virtual site physical functioning. Contract CADD Group does not offer tech support for application specific issues such as cgi programming, html or any other such issue. Contract CADD Group does not provide technical support for YOUR customers. If you can email, we encourage you to email support@ContractCADD Xxxxx.xxx for assistance. If you are able to get online and have other questions, the answers may be on our home page at xxxx://xxx.Xxxxxxxx CADD Xxxxx.xxx/xxxxxxx/ - we encourage you to check there first. Lastly, the Help files in the program you are using may have the answer to your question so please do investigate these resources before calling tech support.
Sample 1
Support Boundaries. Server Mania provides 24x7 technical support to its Subscribers for managed and non-managed Services. The Company limits its technical support to the Services, being its area of expertise. The following are Server Mania’s guidelines when providing support: Server Mania provides support related to the Subscriber’s hosting’s physical functioning. Server Mania does not offer technical support for application specific issues such as cgi programming, html or any other such issue. Server Mania does not provide technical support for the Subscriber’s customers. If the Subscriber has email access, Server Mania encourages the Subscriber to email xxxxxxx@xxxxxxxxxxx.xxx for assistance. Lastly, the Knowledge Base in the Server Mania program the Subscriber is using may have the answer to the Subscriber’s question. As such, Server Mania encourages the Subscriber to investigate these resources before calling tech support. With respect to managed Services, Server Mania will not interfere with the Subscriber’s developed software. The scope of support boundaries for managed Services will be defined on an individual Subscriber basis and will be outlined on the Term Sheet portion of this Agreement. Support boundaries for both managed and unmanaged Services can also be found on the Server Mania website.
Sample 1
Support Boundaries. Xxxxxxx.xx, provides best effort technical support to our subscribers via our Support Ticket system. The following are our guidelines when providing support: Xxxxxxx.xx provides support related to your Xxxxxxx.xx virtual server physically functioning. Xxxxxxx.xx does not offer technical support for application specific issues such as application configuration, cgi programming, web or mail server configuration, or any other such issue. Xxxxxxx.xx does not provide technical support to your customers.
Sample 1
Support Boundaries. Normal support is provided via our trouble ticket management system during our normal operating business hours. The Company provides 24x7 emergency support in case of outages or failure. All services and servers in the Company's locations are unmanaged unless a seperate management contract has been purchased; the Company only ensures that the service is up and running. The Company DOES NOT OFFER SUPPORT FOR APPLICATION SPECIFIC ISSUES. If the Customer does not remember their login details for the customer management system, they should contact xxxxxxx@xxxxxxxxxxxxx.xxx to get new credentials.
Sample 1

Related to Support Boundaries

  • GEOGRAPHIC AREA AND SECTOR SPECIFIC ALLOWANCES, CONDITIONS AND EXCEPTIONS The following allowances and conditions shall apply where relevant: Where the company does work which falls under the following headings, the company agrees to pay and observe the relevant respective conditions and/or exceptions set out below in each case.

  • ROAD DIMENSIONS Purchaser shall perform road work in accordance with the dimensions shown on the TYPICAL SECTION SHEET and the specifications within this road plan.

  • PUBLIC WORKS AND BUILDING SERVICES CONTRACTS Work being done under a resulting Authorized User Agreement may be subject to the prevailing wage rate provisions of the New York State Labor Law. Such work will be identified by the Authorized User within the RFQ. See “Prevailing Wage Rates – Public Works and Building Services Contracts’ in Appendix B, Clause 10, OGS General Specifications. Any federal or State determination of a violation of any public works law or regulation, or labor law or regulation, or any OSHA violation deemed "serious or willful" may be grounds for a determination of vendor non-responsibility and rejection of proposal. The Prevailing Wage Case Number for this Contract is PRC# 2014011745. The Prevailing Wage Rates for various occupations and General Provisions of Laws Covering Workers on Article 8 Public Work Contract can be accessed at the following NYS Department of Labor website: xxxxx://xxxxxxxxxxxx.xxxxx.xx.xxx/wpp/xxxxXxxxXxxxxxx.xx?method=showIt  Insert PRC# 2014011745 in the box provided and click Submit.  Click Wage Schedule located underneath the main header of this page. The PDF file may be searched to obtain the Prevailing Wage Rate for a specific occupation. SHORT TERM EXTENSION In the event a replacement Contract has not been issued, any Contract let and awarded hereunder by the State, may be extended unilaterally by the State for an additional period of up to 3 months upon notice to the Contractor with the same terms and conditions as the original Contract including, but not limited to, prices and delivery requirements. With the concurrence of the Contractor, the extension may be for a period of up to 6 months in lieu of 3 months. However, this extension terminates should the replacement Contract be issued in the interim. PROCUREMENT INSTRUCTIONS Authorized Users should refer to the documents attached as Appendix G – Processes and Forms Templates for specific instructions on the usage of this Contract. OGS reserves the right to unilaterally make revisions, changes, additions and/or updates to the documents attached as Appendix G - Processes and Forms Templates without processing a formal amendment and/or modification. SPECIFICATIONS During the term of the Contract, the Authorized User may request Product specifications for particular items that have been included by the Contractor in its Pricing Pages. These specifications will be provided by the Contractor at no cost.

  • Unbundled Loop Modifications (Line Conditioning 2.5.1 Line Conditioning is defined as routine network modification that BellSouth regularly undertakes to provide xDSL services to its own customers. This may include the removal of any device, from a copper Loop or copper Sub-loop that may diminish the capability of the Loop or Sub-loop to deliver high-speed switched wireline telecommunications capability, including xDSL service. Such devices include, but are not limited to, load coils, excessive bridged taps, low pass filters, and range extenders. Excessive bridged taps are bridged taps that serves no network design purpose and that are beyond the limits set according to industry standards and/or the XxxxXxxxx XX 00000.

  • Geological and archaeological finds It is expressly agreed that mining, geological or archaeological rights do not form part of this Agreement with the Contractor for the Works, and the Contractor hereby acknowledges that it shall not have any mining rights or interest in the underlying minerals, fossils, antiquities, structures or other remnants or things either of particular geological or archaeological interest and that such rights, interest and property on or under the Site shall vest in and belong to the Authority or the concerned Government Instrumentality. The Contractor shall take all reasonable precautions to prevent its workmen or any other person from removing or damaging such interest or property and shall inform the Authority forthwith of the discovery thereof and comply with such instructions as the concerned Government Instrumentality may reasonably give for the removal of such property. For the avoidance of doubt, it is agreed that any reasonable expenses incurred by the Contractor hereunder shall be reimbursed by the Authority. It is also agreed that the Authority shall procure that the instructions hereunder are issued by the concerned Government Instrumentality within a reasonable period.

  • Geological and Archeological Specimens If, during the execution of the Work, the Contractor, any Subcontractor, or any servant, employee, or agent of either should uncover any valuable material or materials, such as, but not limited to, treasure trove, geological specimens, archival material, archeological specimens, or ore, the Contractor acknowledges that title to the foregoing is vested in the Owner. The Contractor shall notify the Owner upon the discovery of any of the foregoing, shall take reasonable steps to safeguard it, and seek further instruction from the Design Professional. Any additional cost incurred by the Contractor shall be addressed under the provision for changed conditions. The Contractor agrees that the Geological and Water Resources Division and the Historic Preservation Division of the Georgia Department of Natural Resources may inspect the Work at reasonable times.

  • Road Surfaces (1) Grade, shape, crown, and/or outslope surface and shoulders.

  • Use of Basement and Service Areas The basement(s) and service areas, if any, as located within the (project name), shall be earmarked for purposes such as parking spaces and services including but not limited to electric sub-station, transformer, DG set rooms, underground water tanks, pump rooms, maintenance and service rooms, fire fighting pumps and equipment's etc. and other permitted uses as per sanctioned plans. The Allottee shall not be permitted to use the services areas and the basements in any manner whatsoever, other than those earmarked as parking spaces, and the same shall be reserved for use by the association of allottees formed by the Allottees for rendering maintenance services.

  • ISP-Bound Traffic 7.3.6.1 The Parties agree that ISP-bound traffic is Interstate traffic and governed by the FCC’s Order on Remand and Report and Order (Intercarrier Compensation for ISP-bound Traffic) CC Docket 01-131 (FCC ISP Order), effective June 14, 2001. However, the Parties agree to exchange ISP-bound traffic utilizing the xxxx and keep compensation mechanism. Xxxx and keep will apply to both end office call termination and tandem switched transport of ISP-bound traffic.

  • Knowledge and Scholarship in Special Field Each certificated support person demonstrates a depth and breadth of knowledge of theory and content in the special field. He demonstrates an understanding of a knowledge about common school education and the educational milieu grades K12, and demonstrates the ability to integrate the area of specialty into the total school milieu, to wit:

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