The Supplier Implementation Plan Sample Clauses

The Supplier Implementation Plan. In order to ensure a smooth transition into the live system, the Supplier will provide to the Client as soon as reasonably practicable after the Commencement Date with an implementation plan with the following key stages: • Project Initiation Meeting The implementation plan should include such additional necessary and reasonable requirements as agreed (acting in good faith) between the Parties that are pre-requisite to ensuring processes are governed and controlled as part of the on-boarding of the Back Book and Flow placements. • Agree Existing Case Transfer o Data requirements o Operational handover o External communication • Operational Meeting o Data requirements o Operational • System & TIX Platform Integration o The Supplier and the Client to work together to undertake necessary configuration and development as agreed between the Parties (acting reasonably and documented) prior to the Commencement Date which is reasonably and necessarily required. o The TIX Platform is to facilitate a necessary transactional handling and query management in relation to Insolvency service management as set out below together with any further facilities agreed in writing between the Parties. ▪ Annual reconciliation of account references ▪ Payment processing ▪ Non financial status and Consumer detail updates ▪ Insolvency Case and Claim status updates ▪ Vulnerable, query, complaint and dispute details ▪ Statement or agreement requests ▪ Proof of debt requests • The Supplier’s Operational Training (if applicable) • The Client will be provided, as part of the on-boarding project, with copies of the standard file format interfaces to allow for system integration. This will be all of the currently available formats for the Supplier automated processes.