TO REQUEST SERVICE Sample Clauses

TO REQUEST SERVICE. The customer must contact his local professional installer for troubleshooting assistance (isolating the cause and reporting the defect). Software updates, that can be installed without the support of KACO new energy, are provided on the KACO new energy website xxx.xxxx-xxxxxxxxx.xxx (depending on the model). For service and processing, the following information and documentation pertaining to the affected inverter must be provided: Mandatory:  Device type (e.g. blueplanet 15.0 TL3) and serial number (e.g. 15.0TL01234567) as stated on the type label of the deviceDate of delivery ex works from KACO new energy facility and/or date of initial commissioning (copy of commissioning support report)  For ground-mounted inverters in systems having an AC power output of one megawatt upwards, proof of the date of commissioning and that commissioning support was provided by KACO new energy or a certified partner If available:  Error message appearing on the display and other information regarding the defect / fault  Current software version  Assurance that all tests for warranty exclusions have been carried out by the professional installer  Proof of regular maintenance according to the predefined maintenance planDetailed information about the entire system design (modules, connection diagram etc.)  Copy of the purchase invoice and proof of registration or the Warranty Certificate  Documentation relating to any previous complaints and or exchanges (if applicable) On accepting claims, KACO new energy, after consultation with the reporting professional installer, will decide at its sole discretion how and where repairs/rework are to take place and will determine whether the defective unit is to be replaced by a replacement unit or whether the cost of the device will be refunded. When KACO new energy technicians provide on-site service, the customer at his own expense must ensure full, free and secure access to the devices. If required, the customer must also make any necessary resources (instruments / access equipment etc.) available and these must comply with the governing applicable health and safety regulations. If device components are replaced or repaired, the components are covered by the same remaining warranty period as the repaired device. In the case of a refund, KACO new energy will determine the appropriate value of the defective device based on its marketable value if it had not been defective. Only this value will be refunded. If the return o...
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TO REQUEST SERVICE. Service can be requested by calling +0 000-000-0000, or by going online at any time.
TO REQUEST SERVICE. Service Call Fee $60 1.EquityHW is Available via Phone 24 hours a day, 365 days a year 0(000)000-0000. 2.We require you to contact us so we may have the opportunity to select an independent professional contractor to perform the service. We will not reimburse you for services performed by your own contractor without prior authorization and in writing by one of our claim specialists and proper documentation.
TO REQUEST SERVICE. The Renewal Member is responsible for scheduling the tune-up during the specified pre-season period by calling 0.000.000.0000 In the event a Member places an additional Service Request while the Contractor is performing a Pre-Season Tune-up at their home, the Renewal Member is required to pay an additional Trade Service Fee. G5.5 TUNE-UP BENEFIT LIMITS: Maintenance tune-up allowances are available for a combined maximum amount of up to $200 per Service Period. G6.0 HOME SYSTEM PLAN MAXIMUM BENEFIT LIMITS

Related to TO REQUEST SERVICE

  • HOW TO REQUEST SERVICE Do not return the Covered Product to the Selling Retailer where You purchased the Covered Product. Contact the Administrator and You will be advised on how to obtain a replacement product. • Call the toll-free number at 877.634.0964 or go online to xxx.xxxxxxxxx.xxx. • You may be required to provide the original sales receipt in order for a claim to be processed. Products found to be non-defective will be returned to You. You are responsible for all costs of postage, insurance, packaging and shipping. Please make sure the Covered Product is properly protected with bubble wrap or other protective materials. A replacement product will not be provided if the Covered Product is damaged during shipping and it is determined that no valid claim existed prior to shipping.

  • Bona Fide Request/New Business Request Process for Further Unbundling 6.1 BellSouth shall, upon request of <<customer_name>>, provide to <<customer_name>> access to its network elements at any technically feasible point for the provision of <<customer_name>>'s telecommunications service where such access is necessary and failure to provide access would impair the ability of <<customer_name>> to provide services that it seeks to offer. Any request by <<customer_name>> for access to a network element, interconnection option, or for the provisioning of any service or product that is not already available shall be treated as a Bona Fide Request/New Business Request (BFR/NBR), and shall be submitted to BellSouth pursuant to the BFR/NBR process.

  • CONTRACT ADMINISTRATION & NOTICES Except for legal notices, the parties hereby designate the following contract administrators as the respective single points of contact for purposes of this Master Contract. Enterprise Services’ contract administrator shall provide Master Contract oversight. Contractor’s contract administrator shall be Contractor’s principal contact for business activities under this Master Contract. The parties may change contractor administrators by written notice as set forth below. Any notices required or desired shall be in writing and sent by U.S. mail, postage prepaid, or sent via email, and shall be sent to the respective addressee at the respective address or email address set forth below or to such other address or email address as the parties may specify in writing: Enterprise Services Contractor

  • Voluntary Request for Assistance A member may voluntarily enter rehabilitation without a requirement of prior testing. A member who desires Employee Assistance Program (EAP) assistance may notify the City's EAP Administrator. A member who seeks voluntary assistance through his/her own service provider without notifying the City's EAP Administrator will not receive the protections from discipline afforded by this Section 17.11. Any member who does voluntarily seek assistance and who notifies the City's EAP Administrator before the member is asked to submit to a drug or alcohol test or is under investigation for drug or alcohol abuse, shall not be disciplined, but the member must:

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