Concurrent Agent definition

Concurrent Agent means the maximum quantity of Contact Center users that are simultaneously logged in to use the Collaboration Flex Plan Contact Center software or services.
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Concurrent Agent means the maximum quantity of contact centre Users that are simultaneously logged in to use the Service.
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Concurrent Agent means agents or supervisors who are simultaneously logged into the Interaction Routing system and available to take or handle customer inquiries or calls (inbound, outbound, or multi-media/web). The number of Concurrent Agents will be determined by Customer and recorded on the Order Form. Agent MRCs will be based on Concurrent Agents and not registered agents to the system.
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Examples of Concurrent Agent in a sentence

  • Concurrent Agent is the maximum quantity of Contact Center users who are simultaneously logged in to use Webex Contact Center software or services.

  • The Flex Plan allows You to purchase the applicable Cisco Technology in a Concurrent Agent or Named Agent buying model during Your subscription term.


More Definitions of Concurrent Agent

Concurrent Agent means the maximum quantity of Contact Center users that are simultaneously logged-in to use the Cisco Technology. “Named Agent” means a unique Contact Center user who logs in to the Cisco Technology during the measurement period described in the Documentation.
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Related to Concurrent Agent

  • Payment Agent shall have the meaning set forth in Section 2.8(a).

  • Stockholders’ Representative has the meaning set forth in the Preamble.

  • Management Agent means the property management company which oversees the property management functions for the Apartment Housing and which is on-site at the Apartment Housing. The initial Management Agent shall be Xxxxxxxx Valley Management, Inc.

  • Replacement Agent means the Fiscal Agent or, in respect of any Tranche of Notes, the Paying Agent named as such in the relevant Final Terms or Drawdown Prospectus (as the case may be);

  • Stockholder Representative has the meaning set forth in the preamble.

  • Shareholders’ Representative has the meaning set forth in the Preamble.

  • Placement Agent Agreement means that certain placement agent agreement dated as of the date hereof between the Company and the Placement Agent.

  • Placement Agent means X.X. Xxxxxxxxxx & Co., LLC.

  • Shareholder Representative has the meaning set forth in the preamble.

  • Exchange Agent Agreement has the meaning set forth in Section 2.5(a).

  • Holders’ Representative means the Holders’ Representative named in the first paragraph of this Agreement or any direct or indirect successor Holders’ Representative designated in accordance with Section 6.3.

  • Placement Agents shall have the meaning set forth in the preamble.

  • Sellers’ Representative has the meaning set forth in the Preamble.

  • Parent means a “parent corporation,” whether now or hereafter existing, as defined in Section 424(e) of the Code.

  • Escrow Agent means the entity designated to serve as escrow agent under the Escrow Agreement.

  • Seller Representative means Xxxxx Bank.

  • Parent Agreement has the meaning given to it in Clause 12;

  • Settlement Agent means, with respect to any Transaction the subject of which is a Wet-Ink Mortgage Loan, the entity approved by Buyer, in its sole good-faith discretion, which may be a title company, escrow company or attorney in accordance with local law and practice in the jurisdiction where the related Wet-Ink Mortgage Loan is being originated. A Settlement Agent is deemed approved unless Buyer notifies Seller otherwise at any time electronically or in writing.

  • Co-Lead Arrangers means X.X. Xxxxxx Securities Inc. and RBSGC.

  • PIPE Investors means those certain investors participating in the PIPE Investment pursuant to the Subscription Agreements.

  • Note Holder Representative means a Controlling Note Holder Representative or a Non-Controlling Note Holder Representative, as applicable.

  • Jefferies means Jefferies Finance LLC.

  • Disbursement Agent means Deutsche Bank National Trust Company, a national banking association, and its successors in interest, as disbursement agent under the Custodial and Disbursement Agreement, and any successor Disbursement Agent under the Custodial and Disbursement Agreement.

  • Warrant Agent Agreement means that certain Warrant Agent Agreement, dated as of the date hereof, between the Depositor and U.S. Bank Trust National Association, as Warrant Agent and as Trustee, as the same may be amended from time to time.

  • Lead Arrangers means Xxxxxxx Xxxxx Bank USA, Barclays Bank PLC, Credit Suisse Securities (USA) LLC, Deutsche Bank Securities Inc., KKR Capital Markets LLC, Citigroup Global Markets Inc. and UBS Securities LLC.

  • Holder Representative has the meaning specified in Section 11.1.