Contact Center definition

Contact Center means a centralized system equipped for receiving a large volume of incoming communication by telephone, e-mail, fax, online chat, or other means of communication and where communications are handled, with some amount of computer automation, to respond to incoming inquiries and track appropriate data. Contact Centers may be specific to Enrollees or to providers. The Contact Centers of subcontractors are included.
Contact Center means the contact center solution for handling communication between the Customer and its End Users. The Contact Center may be located at several Sites and may include disseminated End Users.
Contact Center means the point of contact designated by Nortel Networks for its Customers to request Repair Services.

Examples of Contact Center in a sentence

  • Detailed information regarding the transactions is available at the mobile bank and internet banking (address: xxx.xxxxxxxxxxx.xx), for receiving statement, the client may address bank branches and/or call the Bank’s Contact Center at number (+995 322) 265 000.


More Definitions of Contact Center

Contact Center means a central point in from which HPI manages customer contacts.
Contact Center means the Customer Care Center of MFS as may be notified to the Customer by the company from time to time;
Contact Center means the contact center solution including both the Customer's human and material resources for handling communication between itself and the End-Customers. The Contact Center may be located at several sites and may include disseminated agents.
Contact Center. If the Authorized Organizational Representatives (AOR) has not received a confirmation message from Xxxxxx.xxx within 48 hours of submission of application, please contact via telephone: 0-000-000-0000; e-mail: xxxxxxx@xxxxxx.xxx.
Contact Center means MSB’s customer service center.
Contact Center means a call center that receives and handles requests via telephone, email and any other methods (if any) pertaining the credit card services policies according to BIDV’s terms and conditions in particular period.
Contact Center means a physical or electronic operation that