Customer Proprietary Network Information (“CPNI”) is as defined in the Act.
Customer Portal means a web portal maintained by Liferay or a Liferay Affiliate that provides for various resources accessible to Liferay Subscription customers as further described in Section 2.1 below.
Customer Service means Company’s customer service telephone service department or representatives.
Customer Services means the call centre for dealing with queries about your Card. You can contact Customer Services by calling 01 693 3333, or contacting us directly.
System Data means data and data elements collected by the SaaS Software, SaaS Service or Licensor’s computer systems regarding configuration, environment, usage, performance, vulnerabilities and security of the SaaS Software or SaaS Service that may be used to generate logs, statistics and reports regarding performance, availability, integrity and security of the SaaS Software.
Derived Data means data of any kind derived as a result (directly or indirectly) of the Data being Manipulated;
Customer Site means the site owned or leased by the Customer or any other site used to provide the Service, which is directly connected to a PoP managed by Liquid Telecom, as set out in the COF;
system user means a natural or legal person supplying to, or being supplied by, a transmission or distribution system;
Customer User means an employee of Customer, a Customer Affiliate or Business Partner.
Customer Software means software which is owned by or licensed to the Customer;
Service Data has the meaning set forth in clause 5.7 of this Agreement.
Customer Service Agreement shall have the meaning as defined in the Master Agreement. “ Customer User” means an employee of Customer, a Customer Affiliate or Business Partner.
Support Services the support services, as described in the Support Services Description, that We provide to You in respect of the Cloud Service.
Service Description means pre-defined descriptions of services found at http://www.sap.com/servicedescriptions current as of the effective date of the Order Form which in conjunction with a Scope Document (if any) defines the Services to be provided and becomes part of the Order Form.
Customer System means the Customer's computing environment (consisting of hardware, software and/or telecommunications networks or equipment) used by the Customer or the Supplier in connection with this Contract which is owned by or licensed to the Customer by a third party and which interfaces with the Supplier System or which is necessary for the Customer to receive the Services;
Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.
Customer Responsibilities means the responsibilities of the Customer set out in Call Off Schedule 4 (Implementation Plan) and any other responsibilities of the Customer in the Call Off Order Form or agreed in writing between the Parties from time to time in connection with this Call Off Contract;
End User Data means any information or data of any kind that personally identifies (or that can be used, together with other information or data, to personally identify) an End User.
Excluded Data None – All data that falls into the sets below will be shared Data Being Sent for Categories A (Clinicians & Prescribing professionals) in 6.3 of this agreement. Below data items are coded data and free text Demographics data Previous and Future Appointments Discharge Summaries Clinic Letters Diagnosis Chronic Problems Allergies Current Medications Immunisations Data Being Sent for Category B (Other clinically supervised staff providing direct care) in 6.3 of this agreement. Below data items are coded data only and exclude free text Demographics data Previous and Future Appointments Discharge Summaries Clinic Letters Diagnosis Chronic Problems Allergies Current Medications Immunisations Data Being Sent for Category C (Administrative Staff supporting direct care) in 6.3 of this agreement Demographics data Previous and Future Appointments Receiving Organisations for this data: London Borough of Xxxxxxx - Care City of London – Social Care London Borough of Newham – Social Care Receiving Data from Agreement Name : East London Patient Record (eLPR) Method for receiving Data : East London Patient Record using the Cerner HIE This following table represents which roles in Homerton University Hospital Community that will fall into Categories A, B and C in terms of viewing shared data from other organisations. Name Code Category A Category B Category C Biomedical Scientist Access Role A Clinical Practitioner Access Role A Health Professional Access Role A Midwife Access Role A Nurse Access Role A Privacy Officer A Medical secretaries B Clinical administrators B Receptionists C The Caldicott Guardian or equivalent for the Homerton University Hospital will authorise the sending of this data and the receiving of any reciprocal data by accepting or rejecting this agreement in the Data Controller Console. The Caldicott Guardian for each provider will be added via the Data Controller Console. Providers will need to notify xxxx.xxxxx@xxx.xxx if there is a change in Caldicott Guardian or if there are any other changes: See Appendix E for more detail on the role of the Caldicott Guardian with this tool Appendix A continued: Homerton University Hospital – Acute Sharing arrangements for east London Patient Record – HEALTH ONLY Agreement Name : East London Patient Record (eLPR) Method for Sending – East London Patient Record using the Cerner HIE Purpose for sharing data : Individual Care (or Direct Care)