Customer Success Services definition

Customer Success Services means adoption services which are provided as part of the Subscription, as set forth in Appendix 1. Customer Success Services include the collection of Operational Data (as further stated in Appendix 1). Customer Success Services are only available to Customers who are purchasing Software, and are not available for Free Software.

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Customer Success Services means adoption services which are provided as part of the Subscription, as set forth on a mutually executed Order Form.

Customer Success Services has the meaning set forth in Appendix 2. Database Instances or Database Shards mean any Redis process, including but not limited to, a master database process, a slave database process, or a database process that acts as a shard of a clustered database, that has been provisioned by the Customer with connection to the Software through the Software management user interface, the application program interface, or a command line interface. Documentation means the technical or user documentation made available by Redis Labs with the Software, which may be modified from time to time.

Examples of Customer Success Services in a sentence

• The Provider may allow the Customer to order premium support services under a separate Customer Success Services Agreement.

• In order to receive Customer Success Service(s), Customer understands that additional data and information (“Operational Data”) will be collected.

• CUSTOMER SUCCESS SERVICES Customer Success Services include additional assistance with respect to Customer’s use of the GitLab Software.

• Company agrees to defend and indemnify TraceGains from and against any legal action, demand, suit or proceeding brought against TraceGains by a third party arising out of or related to the Company Content or Company’s use of the Hosted Service and/or the Customer Success Services, except to the extent that such a claim is covered by TraceGains’ obligations under Section 8.1 (Intellectual Property Indemnity) above.

• Customer Success Services are provided at no charge, an overview of the Customer Success Services can be found at GitLab’s Website.

• Further details of the premium support services including their billing are specified in the Customer Success Services Agreement.

• TraceGains further warrants that the Customer Success Services will be performed in a workmanlike manner in accordance with generally accepted industry standards.

• Fees for use of the Hosted Service and the provision of Customer Success Services are set forth in the applicable Service Order.

• Genesys Customer Success Services shall be governed by the terms of the Agreement and this Schedule.

• All Genesys Customer Success Services, materials and communications are assumed to be delivered in English.

More Definitions of Customer Success Services

Customer Success Services mean professional services provided by Klappir including account setup, activation of currently available supplier API connections, assistance in establishing data sharing pathways between you and your suppliers and assistance in creating reports utilizing your Data and Information.

Customer Success Services means the support, guidance, training, and advisory services provided by Poka to assist the Customer in maximizing the value of the Software Services, as further detailed in an applicable Order.