Examples of Designated Support Contact in a sentence
End User will provide Vocera in writing with the name and contact information of each Designated Support Contact and will notify Vocera promptly of any changes in End User’s list of Designated Support Contacts.
A Designated Support Contact should have an understanding of the Product components and features (such is as obtained through attending Vocera training courses), have a working knowledge of wired and wireless networks, and End User’s Operating Environment.
Only a Designated Support Contact shall be permitted to contact MRI for any Maintenance and Support services and shall have the authority to (i) log case requests; and (ii) receive status updates on cases.
At least one (1) Administrator must be a Designated Support Contact.
Vocera will contact End User within 4 hours* of receipt of notice of the Incident to collect information and to work with End User’s Designated Support Contact to attempt to restore the functionality of End User’s Vocera Software.