Email response time definition

Email response time means the maximum number of hours (or minutes) during weekdays from 3:00am to 5:00pm US Eastern Standard (Daylight Saving) Time (“Standard Support Hours”) in which Castor responds via email to a support request of the Client.
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Email response time means the maximum number of hours (or minutes) during weekdays from 9:00am to 11:00pm Central European (Summer) Time (“Standard Support Hours”) in which Castor responds via email to a support request of the Client.
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Email response time means the maximum number of hours (or minutes) during weekdays from 9:00am to 11:00pm Central European (Summer) Time (“Standard Support Hours”) in which Castor responds via email to a support request of the Client. ● “Advanced technical support” means specific and advanced support for which Castor normally charges an hourly rate because it cannot be provided by Castor’s standard support desk. To specify: o Support provided by Xxxxxx’x standard support desk consists of: answering functional questions regarding the use of Castor’s Services (e.g. providing advice on the functionalities of the Services), resolution of blocking technical issues
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Examples of Email response time in a sentence

  • Email response time is currently two to three business days.Provider Enrollment ProcessProvider enrollment is a two-part process: 1) Hewlett Packard Enterprises (HPE) sends out an initial approval to providers, 2) Xerox State Healthcare generates an eight-digit Health First Colorado ID number.

  • Email response time has been affected by personal circumstances but will work to respond in a timely manner.

  • Email response time is usually less than one (1) working day, and up to 72 hours.

  • Email response time is promised in most cases to be within 24 hours (Monday- Friday).


More Definitions of Email response time

Email response time means the average amount of time the Licensee will wait for a response to an email sent to applicable WebGain internet ID as described below. Email Response Time is measured from the date/time stamp of the Licensee email to the date/time stamp on a email from a WebGain Support Services representative.
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Email response time means the maximum number of hours (or minutes) during weekdays from 9:00am to 11:00pm Central European (Summer) Time (“Standard Support Hours”) in which Castor responds via email to a support request of the Client. ● “Advanced technical support” means specific and advanced support for which Castor normally charges an hourly rate because it cannot be provided by Castor’s standard support desk. To specify: o Support provided by Xxxxxx’x standard support desk consists of: answering functional questions regarding the use of Castor’s Services (e.g. providing advice on the functionalities of the Services), resolution of blocking technical issues (e.g. critical bugs and issues with access), and streamlining feature requests to the product team. o Advanced technical support is the case wherein Client has a specific request that requires the involvement of the technical support team and includes but is roviding dedicated solutions for calculations and automations, exporting audit trails, retrieval of study back-ups, and support with integrations and randomization settings. In addition to the Advanced technical support hours included in the Bronze, Silver and Gold packages, Client may at any time purchase additional hours of Advanced technical support.
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Related to Email response time

  • PQQ Response means the response submitted by the Supplier to the pre-qualification questionnaire issued by the Authority on 06/03/2012;

  • Initial Response means the first contact by a Support Representative after the incident has been logged and a ticket generated. This may include an automated email response depending on when the incident is first communicated.

  • Emergency medical responder or “EMR” means an individual who has successfully completed a course of study based on the United States Department of Transportation’s Emergency Medical Responder Instructional Guidelines (January 2009), has passed the psychomotor and cognitive examinations for the EMR, and is currently certified by the department as an EMR.

  • Remedial response means a measure to stop and correct prohibited conduct, prevent prohibited conduct from recurring, and protect, support, and intervene on behalf of a student who is the target or victim of prohibited conduct.

  • Emergency response as used in RCW 38.52.430 means a public

  • Emergency Response Plan means the plan constituting the set of procedures developed by the Owner for dealing with an Incident which may impact on the Network or Connecting Infrastructure, including all actions to be taken to minimise or alleviate any threat or danger to any person or property:

  • Emergency Response Agency is a governmental entity authorized to respond to requests from the public to meet emergencies.

  • The "Clean Air Act means those provisions contained in 42 U.S.C. §§ 7401 to 7671q, and regulations promulgated thereunder.

  • Receiving waters means the waters of the state into which point and non-point sources flow.

  • Safe Drinking Water Act means Tit. XIV of the federal Public Health Service Act, commonly known as the “Safe Drinking Water Act”, 42 U.S.C. §300f et seq., as amended by the Safe Drinking Water Amendments of 1996, Pub. L. No. 104-182, as amended.

  • parental responsibility , in relation to a child, means all the duties, powers, responsibilities and authority which, by law, parents have in relation to children.

  • Rail Safety Act means the Rail Safety Act 1998 (WA);

  • Receiving water means any lake, river, stream or wetland that receives stormwater discharges from an MS4.

  • Clean Water Act or "CWA" means the federal Clean Water Act (33 USC § 1251 et seq.), formerly referred to as the Federal Water Pollution Control Act or Federal Water Pollution Control Act Amendments of 1972, Public Law 92-500, as amended by Public Law 95-217, Public Law 95-576, Public Law 96-483, and Public Law 97-117, or any subsequent revisions thereto.

  • Clean Air Act or “Act” means the federal Clean Air Act, 42 U.S.C. §§ 7401-7671q, and its implementing regulations.

  • Emergency responder means an individual who is required to possess a license, certificate, permit, or other official recognition for his or her expertise in a particular field or area of knowledge and whose assistance is utilized or is desirable during an emergency. Emergency responder includes, but is not limited to, emergency medical services personnel; physicians; nurses; mental health, veterinary, or other public health practitioners; emergency management personnel; public works personnel; and firefighters, including firefighters trained in the areas of hazardous materials, specialized rescue, extrication, water rescue, or other specialized area. Emergency responder does not include law enforcement officers or other law enforcement personnel.

  • Air Act, as used in this clause, means the Clean Air Act (42 U.S.C. 7401 et seq.).

  • State electronic verification system means the system described in Section 26-61a-103.

  • Underground source of drinking water means an aquifer or its portion:

  • Occupational Health and Safety Act means the Occupational Health and Safety Act, 1993 (Act No 85 of 1993);

  • National Ambient Air Quality Standards or “NAAQS” means national ambient air quality standards that are promulgated pursuant to Section 109 of the Act, 42 U.S.C. § 7409.

  • Emergency Load Response Program means the program by which Curtailment Service Providers may be compensated by PJM for Demand Resources that will reduce load when dispatched by PJM during emergency conditions, and is described in Operating Agreement, Schedule 1, section 8 and the parallel provisions of Tariff, Attachment K-Appendix, section 8.

  • CERCLA means the Comprehensive Environmental Response, Compensation and Liability Act of 1980.

  • PBR Act means the Plant Breeder’s Rights Xxx 0000 (Cth) as amended from time to time.

  • Disaster Management Act means the Disaster Management Act, 2002 (Act No.57 of 2002)

  • National Pollutant Discharge Elimination System (NPDES) means the national program for issuing, modifying, revoking and reissuing, terminating, monitoring, and enforcing permits and imposing and enforcing pretreatment requirements, under Sections 307, 318, 402, and 405 of CWA. The term includes an approved program.