Standard Support Hours definition

Standard Support Hours means the hours between 7:00 am PST and 7:00 pm PST, excluding Saturday, Sunday, and TCP recognized employee holidays.
Standard Support Hours means the standard hours during which the Support will be provided as specified in clause 7.4;
Standard Support Hours means from 8:00 am to 5:00 pm, Eastern time, Monday through Friday, exclusive of observed holidays.

Examples of Standard Support Hours in a sentence

  • If the Licensee discovers a Software Error, it will contact the Licensor via email or phone during Standard Support Hours, promptly and in any event within not more than one (1) hour of discovery, and will inform the Licensor of the nature of the Software Error and will provide the Licensor with all such additional information, including examples of the occurrence of the Software Error, as is available to the Licensee.


More Definitions of Standard Support Hours

Standard Support Hours means the standard hours during which the Support will be provided: Support will be provided during the Standard Support Hours published on the Website or as stated in any Materials, excluding UK public holidays and any company shutdowns. Any such company shutdowns will be notified in advance on the Website. The provision of any Support outside the Standard Support Hours is at Our sole discretion and shall be charged at Our current standard rates;
Standard Support Hours means the standard hours during which the Support will be
Standard Support Hours means 9am to 5.30pm on Working Days (and “Standard Support Hour” shall mean any of these hours).
Standard Support Hours means Working Day as defined.
Standard Support Hours means between 9am and 5pm on a Working Day or such other support hours specified in the Specification;
Standard Support Hours means 0900hrs ‑ 1700hrs GMT, Monday ‑ Friday;
Standard Support Hours means 9.00 am to 5.30 pm Monday to Saturday (GMT), except on days which are bank holidays in England and any other days that the Supplier generally gives to its staff from time to time.