Included Support definition

Included Support has the meaning set forth in Sections 5 of Exhibit A, B, F, G, H and J.
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Included Support has the meaning set forth in Section 5 of Exhibits A and G.
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Included Support means the Support Services set out under the column “Included Support” at paragraph 2.3.
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Examples of Included Support in a sentence

  • Failure to complete the advised upgrades may result, at NAVITAIRE’s option, in the suspension of Included Support, as described in Section 5 of this Exhibit.

  • Unless otherwise set forth by Autodesk, Subscription consists of the entitlement to receive Extensions, Releases, Ancillary Products, Ancillary Services and Included Support, if and when available.

  • All Customers are eligible for our Included Support and some may elect to pay for Enhanced Support, please check your Quotation for details or contact Smoothwall for details.

  • Instead, prospective purchasers who submitted offers during pre-Auction will need to register for the Auction Event featuring the subject Property if they wish to attempt to bid on the Property during the Auction.

  • Failure to complete the advised upgrades may result, at NAVITAIRE’s option, in the suspension of Included Support, as described in this Exhibit G, Section 5.

  • Failure to complete the advised upgrades may result, at NAVITAIRE’s option, in the suspension of Included Support as described in Exhibit A, Section 5.

  • In the Extended Support Plan We provide You with better Response Time SLA:s and additional Included Support Events.

  • All Included Support (including all support questions/comments) will be in the English language.

  • Included Support consists of the following:  software application support described in Section 2.2 via a telephone hotline and/or email  access to a password-protected online knowledgebase  access to remote log-in diagnostics  the provision of Support during Autodesk Business days, generally 9 a.m. to 5 p.m. Monday through Friday, although hours may vary as Autodesk may designate from time to time Hotline Support.

  • CONFIDENTIAL Included Support is listed in this Exhibit B, Section 5.


More Definitions of Included Support

Included Support the support that is included with Your Subscription as set forth in Section 2 and Exhibit A herein.
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Included Support the support that is included with Your Maintenance Subscription as set forth in Section 2 and Exhibit A herein.
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Included Support means the web-based support included as part of a Subscription and as further described under the heading “Included Support” in Exhibit B-1.
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Included Support has the meaning set forth in Exhibit A, Section 5 and Exhibit B, Section 5.
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Included Support the support that is included with Your Desktop Subscription as set forth in Section 2 and Exhibit A herein.
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Related to Included Support

  • Child support means that part of an Enhanced Child Restraint System by which the child can be raised within the Enhanced Child Restraint System.

  • Excluded Services has the meaning set forth in Section 2.1(a).

  • Child support services means any civil, criminal or administrative action taken by the Division of

  • Level 1 Support means qualifying and logging all Technical Support Incidents, answering technical inquiries via telephone support and email regarding the Work and performing limited diagnostic services.

  • Customer Support means the services by which 21Vianet may provide assistance to Customer to resolve issues with the Services.

  • Technical Support means the technical assistance for attempting resolution of a reported Case through error correction, patches, hot fixes, workarounds, replacement deliveries, or any other type of Product corrections or modifications.

  • Tier 1 Support means the Technical Support provided by the Tier 1 Help Desk.

  • SAP Delivered Support means SAP’s support offering to directly provide support to End Users subject to the terms and conditions set out in the EUMA.

  • SAP Support means SAP's then current support offering made available to Customer, as stated in the Order Form.

  • Excluded Downtime has the meaning set forth in Section 2 below.

  • Tier 2 Support means the Esri Technical Support provided to the Tier 1 Help Desk when a Case cannot be resolved through Tier 1 Support.

  • Level 2 Support means, with the use of technical support specialists: (i) performing Defect isolation, Defect replication and interoperability testing; (ii) performing remote diagnostic services and on-site troubleshooting, if required; (iii) identifying the source of Defects; (iv) developing a reproducible test case for any Defect and documenting the details of such Defect for escalation to Level 3 Support; and (v) developing and implementing Workarounds where reasonably possible.

  • Child support order means a support order for a child, including a child who has attained the age of majority under the law of the issuing state or foreign country.

  • First Level Support means any support relating to calls from Customer’s customers, end users or affiliates or general resolution of user errors, network errors, provisioning errors or Internet delays or malfunctions.

  • Helpdesk Support means the 24x7x365 centre which shall handle Fault reporting, Trouble Ticketing and related enquiries during this contract.

  • Substitute Credit Support has the meaning specified in Paragraph 4(d)(i).

  • Technical Support Services means the technical support and maintenance Services provided by us according to our then-current technical support policy and procedure listed at xxxxxxxxxxxxx.xxx (“Technical Support Policy”) when the Services are purchased.

  • Foreign support order means a support order of a foreign tribunal.

  • Support means assistance that individuals require, solely because of the affects of developmental disability, to maintain or increase independence, achieve community presence and participation, and improve productivity. Support is flexible and subject to change with time and circumstances.

  • Crew Support Costs means all expenses of a general nature which are not particularly referable to any individual vessel for the time being managed by the Managers and which are incurred by the Managers for the purpose of providing an efficient and economic management service and, without prejudice to the generality of the foregoing, shall include the cost of crew standby pay, training schemes for officers and ratings, cadet training schemes, sick pay, study pay, recruitment and interviews.

  • Service Level Agreement (SLA) means the Contractual Commitment that prevails between the Buyer and the Service Provider with regard to type of service to be provided, deliverables, desired performance level, reliability and responsiveness, monitoring process and service level reporting, response and issue resolution time-frame, repercussions / penalties / remedies for service provider not meeting its commitment. The SLA of a particular contract may carry the matrix regarding the delivery of the goods and/or services and the corresponding penalties or remedies and liquidated damages as applicable.

  • Airport Ground Support Equipment means vehicles and equipment used at an airport to service aircraft between flights.

  • Support Services means support in relation to the use of, and the identification and resolution of errors in, the Hosted Services, but shall not include the provision of training services;

  • Behavior Support Plan means the individualized proactive support strategies used to support positive behavior.

  • Application Services means the hosted applications and related services as described in Exhibit A.

  • Medical Child Support Order means any judgment, decree or order (including approval of a domestic relations settlement agreement) issued by a court of competent jurisdiction that: