Priority Level 3 definition

Priority Level 3 means incidents that are not assigned to priority levels 1 and 2.
Priority Level 3. A problem that causes degradation of performance of one Xxxxxxxx T-1.
Priority Level 3. The Contractor shall use commercially reasonable efforts to resolve any Priority Level 3 problem by providing any necessary corrections within five (5) Days of the Contractor’s receipt of the notification of the problem. Credits Without limiting any other rights the State may have at law, in equity or otherwise, the State is entitled a refund equal to one percent (1%) of the annual maintenance fee paid by the State for the then-current year for each instance in which the Contractor fails to meet the response and resolution time commitments set forth above. If any such failure continues for more than twenty-four (24) hours, the State shall be entitled to an additional one percent refund (a) in the case of a Priority Level 1 problem, for every twenty-four (24) hour period that such failure continues, (b) in the case of a Priority Level 2 problem, for every Day that such failure continues, and (c) in the case of a Priority Level 3 problem, for every five (5) Days such failure continues. The Contractor shall track its performance against the metrics set forth in this Schedule and deliver a report of such performance to the State on a monthly basis. The Contractor shall reflect any credit to which the State is entitled on the next invoice issued to the State.

Examples of Priority Level 3 in a sentence

  • Related to loss of primary service at one or more sites Target Response Time 4 hour from receipt of complaint Target Restoration Time Within 12 hours Notifications & Updates Every 4 hours Priority Level 3 Fault - This is a minor fault with intermittent loss of service, and is related to connectivity issues.

  • Disaster Priority Level 3 • All production systems are lost and unrecoverable.

  • Any support requests received by AU from CLIENT via email or via the portal shall be considered a Priority Level 3 or Priority Level 4, as determined by AU in its sole and absolute discretion.

  • GTT shall prioritise all Tickets based on its reasonable assessment of the impact a reported Incident has on the Service into one of four Priority Levels: Priority Level 1 (Critical), Priority Level 2 (Major), Priority Level 3 (Minor), or Priority Level 4 (Requests) (each a “Priority Level” or, together, the “Priority Levels”).

  • Priority Level 3: customer is experiencing intermittent impairment resulting in moderate service degradation.

  • Response Time: Within 8 hours Priority Level: 3 Definition: Application errors resulting from CLOUDJUMPER platform maintenance or upgrade.

  • Priority Level 3 Wild Xxxxx Xxxxx Only patches occur in 216 subwatersheds; 82 of these subwatersheds are in Pennsylvania, 68 are in New York, 32 are in Virginia, 21 are in West Virginia, and 13 are in Maryland (Table 5 and Appendix Table V).

  • Priority Level 3 A business process is affected in such a way that certain functions are unavailable to Authorized Users or a System and/or Service is degraded.

  • Xxxxx shall provide an initial response to Priority Level 3 incidents within one (1) business day of receipt of the incident.

  • Examples:  Major data/database or application problem (e.g., order processing, warehouse, point of sale, fuel, loyalty, pharmacy)  Unacceptable responses for an application affecting multiple users Priority Level 3 — Medium Moderate Business Impact A business process is affected in such a way that certain functions are unavailable to end users or a system and/or service is degraded.


More Definitions of Priority Level 3

Priority Level 3 or “P3” shall have the meaning set forth in Exhibit H (Service Level Requirements). 287. PRIORITY LEVEL 4‌
Priority Level 3 means an error that has some impact on the performance or operation of the environment (limited number of users or functions affected, business process can continue). • Priority level 4 classifies a small service degradation (business process can continue, one user affected). • Priority level 5 is reserved for requests for change to the existing environment. • Hardware failure resolution time will be dependent on vendor hardware warranty status and terms. • Customer-led changes in the environment that lead to service tickets may result in additional charges Support
Priority Level 3 or “P3” means an Incident where, notwithstanding proper installation and use of the Ivanti product(s): (a) there is non-critical degradation of performance or function in the Ivanti product(s); or (b) there are minor intermittent problems in the Ivanti product(s). A commercially reasonable workaround may be available.
Priority Level 3 means incidents that are not assigned to priority levels 1 and 2. There is not credit if the objectives for the Response Time and the provision of a Resolution are not met.

Related to Priority Level 3

  • First Lien Net Leverage Ratio means, with respect to any Test Period, the ratio of (a) Consolidated First Lien Net Indebtedness as of the last day of such Test Period to (b) Consolidated EBITDA for such Test Period.

  • Severity Level means the actual impact of a Defect on a user’s operational environment as further described in the table below.

  • Secured Leverage Ratio means, on any date, the ratio of (a) Consolidated Secured Debt as of such date to (b) Consolidated EBITDA for the Test Period as of such date.

  • First Lien Leverage Ratio means the ratio, as of any date, of (a) Consolidated First Lien Debt as of the last day of the Test Period then most recently ended to (b) Consolidated Adjusted EBITDA for the Test Period then most recently ended, in each case of the Borrower and its Restricted Subsidiaries on a consolidated basis.

  • Senior Secured Leverage Ratio means, as of the date of determination thereof, the ratio of (a) Consolidated Senior Secured Debt as of such date to (b) Consolidated EBITDA for the period of four (4) fiscal quarters then most recently ended.

  • Senior Leverage Ratio means, on any date, the ratio of Total Debt less the sum of (a) the aggregate outstanding principal amount of the Senior Subordinated Notes plus (b) Available Cash on such date to Consolidated EBITDA for the period of four consecutive fiscal quarters most recently ended on or prior to such date.

  • Secured Net Leverage Ratio means, on any date, the ratio of (a) Consolidated Secured Net Debt as of such date to (b) Consolidated EBITDA for the Test Period as of such date.

  • Pricing Level IV means any time when (i) no Event of Default has occurred and is continuing, (ii) the Senior Debt Rating is BBB- or higher by S&P or Baa3 or higher by Moody’s and (iii) Pricing Levels I, II and III do not apply.

  • Pricing Level I shall exist on an Adjustment Date if the Consolidated Leverage Ratio for the relevant period is greater than or equal to 3.50 to 1.00.

  • Pricing Level V any time when (i) the senior unsecured long term debt rating of the Borrower by (x) S&P is BBB‑ or higher or (y) Xxxxx’x is Baa3 or higher and (ii) none of Pricing Level I, Pricing Level II, Pricing Level III or Pricing Level IV applies.

  • Senior Net Leverage Ratio means, as of any date of determination, the ratio of (a) Senior Indebtedness on such date to (b) Consolidated Adjusted EBITDA for the period of four consecutive fiscal quarters of the Borrower ended on or prior to such time (taken as one accounting period) in which financial statements for each quarter or fiscal year in such period have been or were required to be delivered pursuant to Section 5.01(a) or (b) without giving effect to any grace period applicable thereto.

  • Senior Secured Net Leverage Ratio means, as of any date of determination, the ratio of (a) Senior Secured Indebtedness on such date to (b) Consolidated Adjusted EBITDA for the period of four consecutive fiscal quarters of the Borrower ended on or prior to such time (taken as one accounting period) in which financial statements for each quarter or fiscal year in such period have been or were required to be delivered pursuant to Section 5.01(a) or (b) without giving effect to any grace period applicable thereto.

  • Consolidated First Lien Net Leverage Ratio means, with respect to any Test Period, the ratio of (a) Consolidated First Lien Net Debt as of the last day of such Test Period to (b) Consolidated EBITDA for such Test Period.

  • Pricing Level refers to the determination of which of Level I, Level II, Level III, Level IV, Level V or Level VI applies at any date.

  • Cash Flow Leverage Ratio means as of the last day of any calendar quarter the ratio of the Total Funded Debt as of such day to Adjusted EBITDA for the four calendar quarters then ended.

  • Maximum contaminant level goal or “MCLG” means the maximum level of a contaminant in drinking water at which no known or anticipated adverse effect on the health of persons would occur, and which allows an adequate margin of safety. MCLGs are nonenforceable health goals.

  • Maximum contaminant level (MCL) means the maximum permissible level of a contaminant in water which is delivered to any user of a public water system.

  • Consolidated Senior Secured Leverage Ratio means, as of any date of determination, the ratio of (a) Consolidated Total Senior Secured Indebtedness on such date to (b) the sum, without duplication, of (i) Consolidated EBITDA for the period of four (4) consecutive fiscal quarters ending on or immediately prior to such date plus (ii) the amount of Specified Non-Recurring Charges taken during the period of four (4) consecutive fiscal quarters ending on or immediately prior to such date.

  • Strike Level means the Strike Level as specified in § 1 of the Product and Underlying Data.

  • mandatory control level RBC ’ means the product of .70 and the authorized control level RBC.

  • Effective Leverage Ratio has the meaning set forth in the Statement.

  • Total Net Leverage Ratio means, as of any date of determination, the ratio, on a Pro Forma Basis, of (a) Consolidated Total Indebtedness as of such date to (b) Consolidated EBITDA for the most recently completed Test Period.

  • Poverty level means the annual family income for a family unit of a particular size, as specified in the poverty guidelines updated annually in the Federal Register by the U.S. Department of Health and Human Services.

  • Maximum Concentration Level Assessment means the Maximum Concentration Level Assessment for the purposes of a Basic Comprehensive Certificate of Approval, described in the Basic Comprehensive User Guide, prepared by a Toxicologist using currently available toxicological information, that demonstrates that the concentration at any Point of Impingement for a Compound of Concern that does not have a Ministry Point of Impingement Limit is not likely to cause an adverse effect as defined by the EPA. The concentration at Point of Impingement for a Compound of Concern must be calculated in accordance with O. Reg. 419/05.

  • Consolidated First Lien Leverage Ratio means, as of any date of determination, the ratio of (a) Consolidated Funded Indebtedness as of such date that is secured on a first lien basis by assets or properties of Holdings or any Subsidiaries to (b) Consolidated EBITDA of Holdings and its Subsidiaries on a consolidated basis for the most recently completed Measurement Period.

  • Unencumbered Leverage Ratio means, as of any date of determination, the quotient (expressed as a percentage) of (a) Unsecured Indebtedness of Parent and its Subsidiaries, divided by (b) Unencumbered Asset Value.