Proactive Monitoring definition

Proactive Monitoring means the Orange set of systems and processes that detect Incidents on the Devices and that create Incident Reports relating to such Incidents.

Proactive Monitoring. For purposes of monitoring the Service quality and diagnosing root cause of Service-impacting issues, FirstLight provides proactive monitoring of all devices deployed as part of the service 24 hours a day, seven days a week. FirstLight will perform internet control message protocol (“ICMP”) ping operation at intervals determined by FirstLight after device installation at the customer Premise is complete. The ICMP ping operation is performed to determine whether the device runs without fault. FirstLight will notify the customer when the service and/or CPE is not functioning properly (i.e., a fault event). FirstLight’s Repair Center will create a trouble ticket and take commercially reasonable measures to promptly notify the customer. The FirstLight Repair Center will verify, troubleshoot and resolve issues if the issue is related to the FirstLight network and/or provided service(s). If it is determined that the issue is related to a 3rd party network, it is the customer’s responsibility to notify its 3rd party network provider for resolution. The customer may escalate the response, if needed, only through issuing a telephone call to the FirstLight Repair Center.

Proactive Monitoring means the Orange set of systems and processes that detect Incidents or Third-Party Service Incidents on the Devices and that create Incident Reports relating to such Incidents or Third-Party Service Incident Reports related to such Third-Party Incidents.

Examples of Proactive Monitoring in a sentence

• Proactive Monitoring: To monitor the system with industry standard Monitoring tools and take corrective actions proactively.

• The Proactive Monitoring option is available only if Customer also receives the ‘Premium Support’ optional feature described above.

• In addition, Orange will notify Customer via MSS within 10 minutes from when an Incident Report is created by Proactive Monitoring.

• Jeusfeld, Pro-active Monitoring of Electronic Contracts, in: Advanced Information Systems Engineering, Springer Berlin / Heidelberg, 2003, pp.

• Proactive Monitoring and NotificationAT&T proactively monitors the health and status of MIS customer ports using either a trap-based or poll-based system.

• BT will raise a Ticket as set out in Paragraph 10 if it detects or you notify BT of a fault in the BT Internet Connect Reach Service and if necessary BT will register the fault with the relevant third party supplier for resolution, unless you have selected the Proactive Monitoring Service Option, in which case the BT Internet Connect Reach Service will be managed as set out in that Service Option.

• TeraGo Proactive Monitoring includes: • 7x24x365 monitoring of Internet or WAN connections.

• If you select the Proactive Monitoring Service Option, BT will proactively monitor the NTE or the Managed Router (as applicable) by pinging it at least every five minutes while the Service is in operation.

• Proactive Monitoring helps businesses to reduce incident down times and implement contingency plans in the event of an outage on a business-critical connection.

• TeraGo Proactive Monitoring is included as part of TeraGo Network Device Management.

More Definitions of Proactive Monitoring

Proactive Monitoring. XcellHost will provide Customer with proactive monitoring services out of its Global Management Operations Center (GMOC). Key tasks executed part of the proactive monitoring services include: a) Monitoring of the in-scope infrastructure.

Proactive Monitoring means the continuous (24/7) activities carried out by N.O.C. to monitor the performance of the Circuits.

Proactive Monitoring. Sify will provide Customer with proactive monitoring services out of its Global Management Operations Center (GMOC). Key tasks executed part of the proactive monitoring services include: