Scheduled Available Time definition
Examples of Scheduled Available Time in a sentence
B.4.1 Guaranteed Up Times Upon acceptance, the services will be available to Customer for 99.9% of all Scheduled Available Time calculated on a monthly basis and excluding Scheduled and Recurring Downtime as defined below, or circumstances beyond reasonable and unforeseen control.
As of the Completion Date, the InsynQ Service will be available to Remedy Corporation for 99.5% of all Scheduled Available Time as it relates solely to InsynQ's network and host internet access.
Should a Force Majeure event occur which prevents Availability during Scheduled Available Time by greater than 14 consecutive days (or 336 consecutive hours), Customer shall, as its exclusive remedy for such event, have the option of terminating the Term in accordance with Section L upon prior written notice to RoseASP, in which case RoseASP shall cease to be obligated to supply the ASP Product to Customer as of the date notice of termination is received by RoseASP.
If RoseASP is unable to provide at least 99% Availability during the Scheduled Available Time in any given calendar month, Customer shall receive an aggregate credit to its next Monthly Contract Fee then due equal to 25% of the Monthly Contract Fee due for the month in which at least 99% Availability was not achieved, excluding rebilled circuit charges.
As of the Completion Date and for the remainder of the Term, the ASP Product will be Available to Customer for at least ninety-nine and nine-tenths of a percent (99.9%) of the Scheduled Available Time during any given calendar month after the Completion Date for those components of the service within RoseASP’s direct control.
In the event RoseASP is unable to provide Customer with access to an appropriate server at the Hosting Facility in order to deliver the ASP Product with at least 99.9% Availability during the Scheduled Available Time in any given calendar month, Customer shall receive a credit to its next Monthly Contract Fee then due equal to 15% of the Monthly Contract Fee due for the month in which at least 99.9% Availability was not achieved, excluding rebilled circuit charges.
Downtime refers to any periods within the Scheduled Available Time (excluding Scheduled Downtime and Recurring Downtime) during which the applications, systems and networks used to offer the Box Service are unavailable because of any outage that is unplanned.
The method of assessment applied shall be as follows:Method of Assessment:The following calculation shall determine the availability of the Equipment: % Availability= Scheduled Available Time - Downtime ×100Scheduled Available Time Scheduled Available Time shall equate to 24 hours daily.
During the Term, RoseASP will provide Customer with non-exclusive electronic access to a dedicated digital information processing, transmission and storage system located at the Hosting Facility (“Server”) during Scheduled Available Time during the Term to (1) store the Customer Material, and (2) make the data and the Software that is hosted on the Servers available on demand to Authorized Users through the Internet.
If RoseASP is unable to provide at least 98% Availability during the Scheduled Available Time in any given calendar month, Customer shall receive an aggregate credit to its next Monthly Contract Fee then due equal to 35% of the Monthly Contract Fee due for the month in which at least 98% Availability was not achieved, excluding rebilled circuit charges.