Scheduled Maintenance Windows definition

Scheduled Maintenance Windows means a window of time during which the SaaS Service may be down for maintenance, which window is (a) 3:00 am Sunday to 4:00 am Sunday U.S. Eastern Time for the US and Canada data centers (b) 3:00 am Sunday to 4:00 am Sunday Central European Time for the European data centers; (c) 3:00 am Sunday to 4:00 am Sunday Australian Eastern Time for the Asia Pacific/Australia data centers; (d) for an extended maintenance window in which case the customer will be notified at least ten (10) business days in advanced; and (e) a maintenance window scheduled with the customer to perform maintenance or updates to the customer’s Production Environment.

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Scheduled Maintenance Windows means the three-hour periods commencing at 11 p.m. ET Wednesday and Friday nights and the 5 hour period commencing at 11 p.m. ET Saturday night.

Scheduled Maintenance Windows means a Planned Outage that occurs on a regular periodic basis as described in this Service Level Agreement.

Examples of Scheduled Maintenance Windows in a sentence

Scheduled Maintenance will not be included in the calculation of Availability; however Licensor shall use commercially reasonable efforts to minimize unavailability of the System (“System Downtime”) during Scheduled Maintenance Windows.
Scheduled Maintenance Windows and any approved extensions thereof are not counted against Portal or Email Availability percentages.
Scheduled Maintenance Windows will be communicated to impacted Customers in advance of the activities.
Scheduled Maintenance can be viewed at: ▇▇▇▇://▇▇▇.▇▇▇▇▇▇.▇▇▇/customer/index.html Tuesday 2am - 6am* Thursday 2am - 6am* Saturday 4am - 8am* * All times listed under Scheduled Maintenance Windows are Pacific Time and subject to change without notice.
Scheduled Maintenance Windows are not counted against System Availability percentages.
Scheduled Maintenance Windows that do not exceed set limits (i.e., three (3) hours in any given week, or a cumulative of twelve (12) hours in any given calendar month) are not counted against System Availability percentages.
Scheduled Uptime = (Total Time (24/7)) – (Scheduled Maintenance Windows) % Availability = (Scheduled Uptime – Unplanned Downtime) / Scheduled Uptime Unplanned downtime is defined as the time when the fault is reported to Whyze to the time the application services are restored.
Guaranteed Restoration Times exclude time required to execute operations required to be performed during Scheduled Maintenance Windows.
The Processing Services under this Service Level Agreement will be rendered 24 hours per day for 7 days per week, excluding the periods of Scheduled Maintenance Windows as referred to in 1.4.
During these Scheduled Maintenance Windows, the Services are deemed available for the purposes of calculating the Availability.

More Definitions of Scheduled Maintenance Windows

Scheduled Maintenance Windows means non-emergency maintenance and new release installations. All Scheduled Maintenance will be conducted on any Friday or Saturday from 11:00 p.m. to 4:00 a.m. Eastern Time and advance notice is not required. Non-emergency maintenance as needed will be performed during the Scheduled Maintenance Period.

Scheduled Maintenance Windows are the designated time periods during which AuthDirect may limit or suspend the availability of the TollBooth Services in order that AuthDirect may perform maintenance and/or upgrades. Scheduled Maintenance Windows are currently scheduled approximately twice per calendar month between the hours of 10 PM and 2AM Pacific Time. AuthDirect reserves the right to perform maintenance outside the Scheduled Maintenance Window at a time approved by the Carrier’s designated point of contact or in case of emergency. Outages during the Scheduled Maintenance Windows do not count as an outage against the Uptime SLA.