Service Calls definition

Service Calls. A service call charge will apply in each situation where on-site Customer Care is required to; 1) repair or replace Equipment that is out of warranty or is within warranty but is damaged or destroyed as a result of Customer action or inaction or 2) install new or replace old Equipment.
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Service Calls shall have the meaning ascribed in the DirecTV Contract.
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Service Calls. Contractor shall provide repair and maintenance service upon notification of need for such service by either the Department directly or its agents. With respect to service calls placed to the agent hotline which necessitate the dispatch of service personnel, such personnel shall arrive at an agent location within four (4) hours of notification for critical calls (defined as those in which the ITDM is rendered incapable of dispensing product or accepting payment or recording a transaction) and within twenty-four (24) hours for non-critical calls. The ITDM will be up and running within thirty (30) minutes of service personnel gaining access to the machine. The Contractor shall replace an ITDM at no cost to the Department in the event that one or more of the following occurs: (A) a particular ITDM requires service more than three (3) times in a one-month period, or (B) an ITDM cannot
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Examples of Service Calls in a sentence

  • Additional Service Calls: Will be paid at the rate indicated per unit if ordered for the same day that units have already been serviced.

  • Meter moves or replacements, except when required by local code and directly related to Covered Repairs; appliances, fixtures, or pressure regulating devices; gas lines not supplied by a utility; appliance regulators; pipes, fittings, and materials more than 2 inches in diameter; Service Calls made for propane equipment when it is found that the root cause is a no-gas situation.

  • Emergency Service Calls: Emergency appointments will be coordinated by the CSC within two (2) hours after receipt of a request for access.

  • The Availability Window for Air Conditioning PM Service Calls is February 1st through April 30th.

  • Under the terms of this Agreement you may choose to receive up to two Preventive Maintenance Service Calls (each a “PM Service Call”) (one Heating Service Call and one Air Conditioning Service Call).

  • The Available Window for Heating PM Service Calls is August 1st through October 31st.

  • Notwithstanding anything in this Agreement or the attached exhibits to the contrary, Contractor acknowledges that this Agreement is non-exclusive and that Contractor is not guaranteed any minimum number of installations or maintenance or other Service Calls on a per-DMA basis or otherwise.

  • The Franchisee will offer Subscribers “appointment window” alternatives for arrival to perform installations, Service Calls, and other activities of a maximum four (4) hour scheduled time block during Normal Business Hours.

  • Under Normal Operating Conditions, the Licensee shall complete Service Calls within seventy-two (72) hours of the time Licensee commences to Respond to the Service Interruption, not including weekends and situations where the Subscriber is not reasonably available for a Service Call to correct the Service Interruption within the seventy-two (72) hour period.

  • The Licensee shall offer Subscribers “appointment window” alternatives for arrival to perform installations, Service Calls and other activities of a maximum four (4) hours scheduled time block during appropriate daylight available hours, usually beginning at 8:00 AM unless it is deemed appropriate to begin earlier by location exception.


More Definitions of Service Calls

Service Calls means in respect of the Services, a communication made by the Customer to Performanta in accordance with the provisions of this SOW;
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Related to Service Calls

  • Service Call A visit to Your Residence by one of HomeServe’s approved local technicians, where work is performed to diagnose and complete a single repair, or where it is determined the repair is not covered.

  • New Service Customers means all customers that submit an Interconnection Request, a Completed Application, or an Upgrade Request that is pending in the New Services Queue.

  • Service Desk means the single point of entry for all Service Tickets and Service Requests which can be accessed over the phone, by email or via our portal.

  • Supplier’s Team means the Supplier and, where applicable, any Relevant Person, and all other employees, consultants, agents and sub-contractors which the Supplier engages in any way in relation to the supply of the Services or the Goods; and

  • Service Standards means the set of Service Measures, Service Levels, conditions and Service Guarantee Payments as set out in Schedule 1;